EC
Elite car park
Claimed Business
EC
Elite car park
Claimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Elite car park
Elite car park has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Elite car park across 14 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJC
Johannes C
1 reviews | Active since Jan 2020
10 Dec 2025, 16:05
Dr jc Coetzee
I have been using this company for several years . Hove ever this company has let me done when I have trusted them , too store my car under secured parking at OR TAMBO . However the when I picked my car from level 3 ,OR Tambo ,they gave me a hale damage car back ,wich they tried too hide ,by sprainging the car the car with water.!! I did phone the owner, who told ,me that it is a ACT OFF GOD,and they as company ,has know in cover for Hale damage . The total cost too man car ,is R 82000
Helpful (0)
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Johannes C
1 reviews | Active since Jan 2020
10 Dec 2025, 16:05
Dr jc Coetzee
I have been using this company for several years . Hove ever this company has let me done when I have trusted them , too store my car under secured parking at OR TAMBO . However the when I picked my car from level 3 ,OR Tambo ,they gave me a hale damage car back ,wich they tried too hide ,by sprainging the car the car with water.!! I did phone the owner, who told ,me that it is a ACT OFF GOD,and they as company ,has know in cover for Hale damage . The total cost too man car ,is R 82000
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Replies (0)MK
Michael K
1 reviews | Active since Jan 2020
8 Dec 2025, 14:51
Hail damage while parked at Elite Car Park Services between 2 - 7 December 2025
Appalling. Stay away!! Massive hail damage to bonnet and front fenders and Shereen Haughton the owner of Elite parking says they have no insurance to cover this.
Helpful (0)
|Replies (0)MK
Michael K
1 reviews | Active since Jan 2020
8 Dec 2025, 14:51
Hail damage while parked at Elite Car Park Services between 2 - 7 December 2025
Appalling. Stay away!! Massive hail damage to bonnet and front fenders and Shereen Haughton the owner of Elite parking says they have no insurance to cover this.
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Replies (0)TK
Thabo K
1 reviews | Active since Jan 2020
3 Dec 2025, 19:41
Book them at your own risk
I have been using Elite Car Park Services for some time in a personal capacity, believing they were a safe and secure company. On face value, they appeared to be a proper business with the right structure, paperwork, and insurance in place — which is critical when dealing with people’s cars daily. Because of this trust, I even referred some of my travel clients to them and booked on their behalf. Initially, they did show up and handled pick-ups and drop-offs as expected. However, my first encounter with their lack of professionalism happened on 11 December 2024, when one of their drivers was involved in an accident with a client’s car. I reassured my client that Elite Car Park Services was a professional company with insurance and would take care of the matter. Unfortunately, I was very wrong. They distanced themselves completely from the incident, offered no support, and never even sent an apology email. I had to personally assist my client to get home and follow up on the repair process myself. It was disappointing to see my client go through such stress without any acknowledgment or responsibility from the company. What I initially thought was an isolated incident now seems to reflect how they operate: they collect money but take no responsibility when issues arise. Book them at your own risk — just know they don’t care.
Helpful (0)
|Replies (0)TK
Thabo K
1 reviews | Active since Jan 2020
3 Dec 2025, 19:41
Book them at your own risk
I have been using Elite Car Park Services for some time in a personal capacity, believing they were a safe and secure company. On face value, they appeared to be a proper business with the right structure, paperwork, and insurance in place — which is critical when dealing with people’s cars daily. Because of this trust, I even referred some of my travel clients to them and booked on their behalf. Initially, they did show up and handled pick-ups and drop-offs as expected. However, my first encounter with their lack of professionalism happened on 11 December 2024, when one of their drivers was involved in an accident with a client’s car. I reassured my client that Elite Car Park Services was a professional company with insurance and would take care of the matter. Unfortunately, I was very wrong. They distanced themselves completely from the incident, offered no support, and never even sent an apology email. I had to personally assist my client to get home and follow up on the repair process myself. It was disappointing to see my client go through such stress without any acknowledgment or responsibility from the company. What I initially thought was an isolated incident now seems to reflect how they operate: they collect money but take no responsibility when issues arise. Book them at your own risk — just know they don’t care.
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Replies (0)KK
KOODOO K
1 reviews | Active since Jan 2020
21 Mar 2025, 01:04
Don't use this company
Their staff are rude. Their staff are sleeping on the troleys instead of giving it to you to use for your bags. Don't know why the owner is paying staff the sleep on the trolley. Then they threaten you that they going to damage your car or harm you when you challenge them.
Helpful (0)
|Replies (0)KK
KOODOO K
1 reviews | Active since Jan 2020
21 Mar 2025, 01:04
Don't use this company
Their staff are rude. Their staff are sleeping on the troleys instead of giving it to you to use for your bags. Don't know why the owner is paying staff the sleep on the trolley. Then they threaten you that they going to damage your car or harm you when you challenge them.
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Replies (0)CG
Craig G
1 reviews | Active since Jan 2020
25 Jul 2024, 09:53
Use Elite Car Park at our own peril
On recommendation we used Elite Car Park for the first and last time. On collection we noticed bodywork damage, they dissuade detailed inspection by ushering you out of the car park, citing time limitations. Because they consider themselves beyond reproach, they will NOT accept liability, claimed insurance = a farce. A strange request to supply a photo of the entire side of the car with the damage marked up, encouraged me to look further, only to find the full extent of the damage. I strongly suggest you do not use Elite CP, find an alternative.
Helpful (0)
|Replies (0)CG
Craig G
1 reviews | Active since Jan 2020
25 Jul 2024, 09:53
Use Elite Car Park at our own peril
On recommendation we used Elite Car Park for the first and last time. On collection we noticed bodywork damage, they dissuade detailed inspection by ushering you out of the car park, citing time limitations. Because they consider themselves beyond reproach, they will NOT accept liability, claimed insurance = a farce. A strange request to supply a photo of the entire side of the car with the damage marked up, encouraged me to look further, only to find the full extent of the damage. I strongly suggest you do not use Elite CP, find an alternative.
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Replies (0)DS
Deon S
1 reviews | Active since Jan 2020
5 Jan 2024, 12:16
Best Service EVER - Elite Car Park Services
Left my vehicle with Elite for 2 weeks. Best service ever. Collected my vehicle on 30 December after being 2 hours late, thanks to ACSA loosing baggage. Will definitely recommend Elite Car Park Services
Helpful (0)
|Replies (0)DS
Deon S
1 reviews | Active since Jan 2020
5 Jan 2024, 12:16
Best Service EVER - Elite Car Park Services
Left my vehicle with Elite for 2 weeks. Best service ever. Collected my vehicle on 30 December after being 2 hours late, thanks to ACSA loosing baggage. Will definitely recommend Elite Car Park Services
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Replies (0)CF
Carlos F
1 reviews | Active since Jan 2020
21 Nov 2023, 13:52
Airport parking services and where do these people actually store your vehicle.
I recently used the services of Elite Car Park and what I would like to leave out there to those planning to use their services to be extremely careful as In my opinion they have a secondary industry going to make money on chip repairs to your windscreens and if you do not give the go-ahead they make sure it cracks. This happened to me, they contacted me a week after I dropped off my vehicle with them stating that my windscreen needed a chip repair, I questioned the position of the chip and it having been there when I dropped off the vehicle, to which l then received no further communication from them, to be able to make an informed decisions whether or not to allow them to repair. On arrival and when picking up my vehicle my windscreen was then cracked, and the person dropping the vehicle off was very quiet and surprised when I showed her the condition of the windscreen. Then when I then approached them, they then presented an inspection report which is apparently done when the vehicle arrives at their premises after it is dropped off, my concern is why was this not presented when I queried the chip the first time around, also the chip could have occurred between the airport and the parking area, the inspection report could have been made on the day I queried the the crack as a cover up of their responsibility. I was also told that they gave me fair warning which is not true as they did not enter any further comms., with me when I queried the chip, and it was a chip because they sent a photo of it. So what I believed happened is that the vehicle was then left in the sun after I did not give the go-ahead to repair due to a lack of information from their side, what strengthens my suspicion is the fact that they are withholding footage that l have asked for to show where my vehicle was parked during the period l used their services, and I have asked for this footage on several occasions now.
Helpful (0)
|Replies (0)CF
Carlos F
1 reviews | Active since Jan 2020
21 Nov 2023, 13:52
Airport parking services and where do these people actually store your vehicle.
I recently used the services of Elite Car Park and what I would like to leave out there to those planning to use their services to be extremely careful as In my opinion they have a secondary industry going to make money on chip repairs to your windscreens and if you do not give the go-ahead they make sure it cracks. This happened to me, they contacted me a week after I dropped off my vehicle with them stating that my windscreen needed a chip repair, I questioned the position of the chip and it having been there when I dropped off the vehicle, to which l then received no further communication from them, to be able to make an informed decisions whether or not to allow them to repair. On arrival and when picking up my vehicle my windscreen was then cracked, and the person dropping the vehicle off was very quiet and surprised when I showed her the condition of the windscreen. Then when I then approached them, they then presented an inspection report which is apparently done when the vehicle arrives at their premises after it is dropped off, my concern is why was this not presented when I queried the chip the first time around, also the chip could have occurred between the airport and the parking area, the inspection report could have been made on the day I queried the the crack as a cover up of their responsibility. I was also told that they gave me fair warning which is not true as they did not enter any further comms., with me when I queried the chip, and it was a chip because they sent a photo of it. So what I believed happened is that the vehicle was then left in the sun after I did not give the go-ahead to repair due to a lack of information from their side, what strengthens my suspicion is the fact that they are withholding footage that l have asked for to show where my vehicle was parked during the period l used their services, and I have asked for this footage on several occasions now.
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Replies (0)N
Norma
1 reviews | Active since Jan 2020
25 May 2021, 18:14
Elite Car Park Services
Last year we moved to Zambia for a project, and we needed a place to store a vehicle. Elite Car Park Services was the one company who was able to supply everything their web site stated. They answered all our questions without hesitation. Their honesty and transparency was refreshing. We were also told that the vehicle would be started weekly and run around the yard. They assisted us by taking the vehicle for a service as well as wheel alignment and balancing. Their rates were also very reasonable for long term parking. Each time we flew back, they were waiting for us at OR Tambo airport, and the first time, when we got horribly lost, they made additional arrangements to meet us at the drop off zone. Every time we received the vehicle, it was spotlessly clean. Should the need arise, I will definitely use their services in the future and have no hesitation recommending them.
Helpful (0)
|Replies (0)N
Norma
1 reviews | Active since Jan 2020
25 May 2021, 18:14
Elite Car Park Services
Last year we moved to Zambia for a project, and we needed a place to store a vehicle. Elite Car Park Services was the one company who was able to supply everything their web site stated. They answered all our questions without hesitation. Their honesty and transparency was refreshing. We were also told that the vehicle would be started weekly and run around the yard. They assisted us by taking the vehicle for a service as well as wheel alignment and balancing. Their rates were also very reasonable for long term parking. Each time we flew back, they were waiting for us at OR Tambo airport, and the first time, when we got horribly lost, they made additional arrangements to meet us at the drop off zone. Every time we received the vehicle, it was spotlessly clean. Should the need arise, I will definitely use their services in the future and have no hesitation recommending them.
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Replies (0)