ER
Elite Roofing And Waterproofing
Unclaimed Business
ER
Elite Roofing And Waterproofing
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Frequently Asked Questions About Elite Roofing And Waterproofing
Elite Roofing And Waterproofing has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Elite Roofing And Waterproofing across 8 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceFR
FELICITY R
1 reviews | Active since Jan 2020
12 May 2025, 08:15
Inspection of work done by Elite Roofing And Waterproofing
The owners only visited once to conduct a survey and then sent contractors to do the work. They should have performed the company's inspection of the work. When I inquired about this, they responded that the crews know more than they do. I prefer someone present on-site to conduct inspection work; everyone wants to secure a contract without doing it themselves. While they do provide a guarantee, I question its value. They frequently mention that crews are being sent out, rather than doing the work themselves, and they become very aggressive when confronted about these issues.The owners only visited once to conduct a survey and then sent contractors to do the work. I believe they should have performed the inspection themselves. When I inquired about this, their response was that the crews know more than they do. I would prefer to have someone present on-site to conduct inspection work because I'm hesitant to recommend them. It seems that everyone wants to secure a contract without actually doing the work themselves. While they do provide a guarantee, I question its value. They frequently mention that crews are being sent out, rather than doing the work themselves, and they become very aggressive when confronted about these issues. Once, they did a survey and then only sent contractors. I feel they should have come and done inspection work. When I made inquiries, they answered that the crews know more than they do.. I want someone on the scene doing inspection work, but I am afraid to recommend them. Everyone wants a contract, but does not do the work themselves. They give a guarantee if it is of any value. They talk about crews being sent out, not doing the work themselves. Very aggressive when confronted Open in Google Trans
Helpful (0)
|Replies (0)FR
FELICITY R
1 reviews | Active since Jan 2020
12 May 2025, 08:15
Inspection of work done by Elite Roofing And Waterproofing
The owners only visited once to conduct a survey and then sent contractors to do the work. They should have performed the company's inspection of the work. When I inquired about this, they responded that the crews know more than they do. I prefer someone present on-site to conduct inspection work; everyone wants to secure a contract without doing it themselves. While they do provide a guarantee, I question its value. They frequently mention that crews are being sent out, rather than doing the work themselves, and they become very aggressive when confronted about these issues.The owners only visited once to conduct a survey and then sent contractors to do the work. I believe they should have performed the inspection themselves. When I inquired about this, their response was that the crews know more than they do. I would prefer to have someone present on-site to conduct inspection work because I'm hesitant to recommend them. It seems that everyone wants to secure a contract without actually doing the work themselves. While they do provide a guarantee, I question its value. They frequently mention that crews are being sent out, rather than doing the work themselves, and they become very aggressive when confronted about these issues. Once, they did a survey and then only sent contractors. I feel they should have come and done inspection work. When I made inquiries, they answered that the crews know more than they do.. I want someone on the scene doing inspection work, but I am afraid to recommend them. Everyone wants a contract, but does not do the work themselves. They give a guarantee if it is of any value. They talk about crews being sent out, not doing the work themselves. Very aggressive when confronted Open in Google Trans
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
25 Apr 2025, 03:49
Terrible Service
I have had a terrible ordeal with this company, after spending over R40 000.00 to repair our roof, I still have leaks. Their communication skills are non existent. I send Johan emails, and I get no response. Now they say, there is a space in the roof that needs to be bricked up, Never before was anything like that mentioned to me. I can hear the water dripping on the ceiling, and they have been here twice, but it still leaks. I asked them to climb into the ceiling, to see where the leak is coming from, but they seem to be unwilling to do this. I just spend R5000.00 to replace ceiling boards. Do not use this company, they are full of empty promises, and they do not deliver on their work.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
25 Apr 2025, 03:49
Terrible Service
I have had a terrible ordeal with this company, after spending over R40 000.00 to repair our roof, I still have leaks. Their communication skills are non existent. I send Johan emails, and I get no response. Now they say, there is a space in the roof that needs to be bricked up, Never before was anything like that mentioned to me. I can hear the water dripping on the ceiling, and they have been here twice, but it still leaks. I asked them to climb into the ceiling, to see where the leak is coming from, but they seem to be unwilling to do this. I just spend R5000.00 to replace ceiling boards. Do not use this company, they are full of empty promises, and they do not deliver on their work.
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Replies (0)NJ
Nadea J
1 reviews | Active since Jan 2020
24 Jul 2024, 07:45
Elite was amazing
Elite was amazing and so much better priced than any other place we received qoutes from. Johan venter is a great salesman and even did a presentation. The team was also great and always friendly and never complained when i asked things to be done. We painted the rook, gutters, pipes, gates, window frames… all within 4 days… amazing
Helpful (0)
|Replies (0)NJ
Nadea J
1 reviews | Active since Jan 2020
24 Jul 2024, 07:45
Elite was amazing
Elite was amazing and so much better priced than any other place we received qoutes from. Johan venter is a great salesman and even did a presentation. The team was also great and always friendly and never complained when i asked things to be done. We painted the rook, gutters, pipes, gates, window frames… all within 4 days… amazing
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
12 Jul 2024, 08:13
You can't go wrong with the Elite team on your side
Thank you to everyone at Elite, from the receptionist who took my query, Johan Venter (sales) that returned my call in less than an hour and quoted swiftly and hassle free, as well as every team member that repaired and sealed our roof. It truly looks amazing! Best experience with contractors by far! The teams were professional, knew their task very well. As the homeowner we never had to check up on them. They were on time and conducted everything efficiently. My property was left clean and not only my home but our family was treated with respect. We will definitely use them again.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
12 Jul 2024, 08:13
You can't go wrong with the Elite team on your side
Thank you to everyone at Elite, from the receptionist who took my query, Johan Venter (sales) that returned my call in less than an hour and quoted swiftly and hassle free, as well as every team member that repaired and sealed our roof. It truly looks amazing! Best experience with contractors by far! The teams were professional, knew their task very well. As the homeowner we never had to check up on them. They were on time and conducted everything efficiently. My property was left clean and not only my home but our family was treated with respect. We will definitely use them again.
0
Replies (0)LL
Lindsey L
1 reviews | Active since Jan 2020
8 Apr 2024, 17:26
So disappointing
We haven’t had a good experience with Elite Waterproofing. We used them for waterproofing of our roof, the full scope. We then had a leak at a sunroof a few months later and asked them to come out to assess the cause of the leak seeing as it had all been waterproofed. They suggested additional work related to the sunroof for another separate amount. A few months later the leak persisted to which they indicated this is the glass of the sunroof and quoted another third separate amount. It feels like they keep scoping additional work. I am really disappointed with what I hoped would be professional help and actually getting to the root cause of the concern and fixing it. We have a warranty with them but I really feel we won’t get the money’s worth for that because every trip renders some other issue.
Helpful (0)
|Replies (0)LL
Lindsey L
1 reviews | Active since Jan 2020
8 Apr 2024, 17:26
So disappointing
We haven’t had a good experience with Elite Waterproofing. We used them for waterproofing of our roof, the full scope. We then had a leak at a sunroof a few months later and asked them to come out to assess the cause of the leak seeing as it had all been waterproofed. They suggested additional work related to the sunroof for another separate amount. A few months later the leak persisted to which they indicated this is the glass of the sunroof and quoted another third separate amount. It feels like they keep scoping additional work. I am really disappointed with what I hoped would be professional help and actually getting to the root cause of the concern and fixing it. We have a warranty with them but I really feel we won’t get the money’s worth for that because every trip renders some other issue.
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Replies (0)WJ
W J
1 reviews | Active since Jan 2020
1 Mar 2017, 16:34
Very poor service, Not honouring Guarantee
<p>Had my roof waterproofed and painted by this Company. Roof leaking terribly and even though guarantee is still valid, the Owner do not pitch up for meetings and disconnect any attempts to phone him. No reponse on whatsapp or sms's either.</p> <p> </p> <p>Please contact me if you consider using this Company and I will show you the quality of their work</p>
Helpful (0)
|Replies (0)WJ
W J
1 reviews | Active since Jan 2020
1 Mar 2017, 16:34
Very poor service, Not honouring Guarantee
<p>Had my roof waterproofed and painted by this Company. Roof leaking terribly and even though guarantee is still valid, the Owner do not pitch up for meetings and disconnect any attempts to phone him. No reponse on whatsapp or sms's either.</p> <p> </p> <p>Please contact me if you consider using this Company and I will show you the quality of their work</p>
0
Replies (0)WJ
W J
1 reviews | Active since Jan 2020
1 Mar 2017, 16:04
Very poor service, Not honouring Guarantee
<p>Had my roof waterproofed and painted by this Company. Roof leaking terribly and even though guarantee is still valid, the Owner do not pitch up for meetings and disconnect any attempts to phone him. No reponse on whatsapp or sms's either.</p> <p> </p> <p>Please contact me if you consider using this Company and I will show you the quality of their work</p>
Helpful (0)
|Replies (0)WJ
W J
1 reviews | Active since Jan 2020
1 Mar 2017, 16:04
Very poor service, Not honouring Guarantee
<p>Had my roof waterproofed and painted by this Company. Roof leaking terribly and even though guarantee is still valid, the Owner do not pitch up for meetings and disconnect any attempts to phone him. No reponse on whatsapp or sms's either.</p> <p> </p> <p>Please contact me if you consider using this Company and I will show you the quality of their work</p>
0
Replies (0)VM
Vanessa M
1 reviews | Active since Jan 2020
3 Mar 2015, 07:07
Bad Product and Service
We had our roof repaired with them in July 2013, in April 2014 before the 12 month warranty was up the roof started to leak again, we called Darren and he was unhelpful and dismissive and advised us to call back when the ceiling started showing damage. We thought this was a bad response. When we called him back in February 2015 to advise him that the leak had now gotten worse he refused to help as the warranty had now expired. We reminded him that we had called before the 12 month period but to no avail. I have now asked him 3 times to send me a copy of the warranty and he has ignored my requests. The bill was for R45,000 and the roof didn't even last 12 months, this is bad workmanship, product and after sales service.
Helpful (0)
|Replies (0)VM
Vanessa M
1 reviews | Active since Jan 2020
3 Mar 2015, 07:07
Bad Product and Service
We had our roof repaired with them in July 2013, in April 2014 before the 12 month warranty was up the roof started to leak again, we called Darren and he was unhelpful and dismissive and advised us to call back when the ceiling started showing damage. We thought this was a bad response. When we called him back in February 2015 to advise him that the leak had now gotten worse he refused to help as the warranty had now expired. We reminded him that we had called before the 12 month period but to no avail. I have now asked him 3 times to send me a copy of the warranty and he has ignored my requests. The bill was for R45,000 and the roof didn't even last 12 months, this is bad workmanship, product and after sales service.
0
Replies (0)