Active since Mar 2017
6
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6 reviews12 months ago
Terrible Service
I have had a terrible ordeal with this company, after spending over R40 000.00 to repair our roof, I still have leaks. Their communication skills are non existent. I send Johan emails, and I get no response. Now they say, there is a space in the roof that needs to be bricked up, Never before was anything like that mentioned to me. I can hear the water dripping on the ceiling, and they have been here twice, but it still leaks. I asked them to climb into the ceiling, to see where the leak is coming from, but they seem to be unwilling to do this. I just spend R5000.00 to replace ceiling boards. Do not use this company, they are full of empty promises, and they do not deliver on their work.
0 replies
85 months ago
Uber not refunding as promised.
I have been waiting for a refund since the 17th of March. According to the app, my case has been closed, but no refund.
0 replies
94 months ago
So being a racist is okay?
Last week I responded to an advert on Gumtree. I inquired whether the Seller was negotiable on price. I received a very derogatary, angry, racist response which I reported to Gumtree. Their response was, that they take things like this very seriously, but the seller has been with Gumtree for years and that was the first complaint. Well, I also joined Gumtree years ago, and if that is you attitude, you kept an angry, racist client, and lost a good one.
0 replies
94 months ago
Stealing from the poor.
On the 12 of June I went to Pick n Pay in Brixton. I purchased Petleys dog food that was advertised at buy any 5 for R100.00. When I arrived home, I realised I was charged R27.23 per tin, instead of R20.00 as advertised. I went back the following day to point it out and was expecting a refund..... instead I was told that the store would have to take it up with head office and that I should return the next day. On the same day, I purchased some oranges. It stated get 20% discount. Nothing..... I then wrote a complaint on the PnP website. I am still waiting for a reply...... This is a poor area and this is how you treat your clients. NOT Acceptable. I am not interested in some lame apology. PnP.... show that you are serious about your customers and the community. I would like you to make a donation to the less fortunate in the area.
53 replies
110 months ago
How can we raise your blood pressure.
<p>How long can it possibly take to resolve my problem...... I am not earning ebucks because according to FNB I am not using their APP. I have been using this APP for 2 months. Please take note of the correspondence received from my "Premeir Banker"</p> <p> </p> <p>Good day</p> <p> </p> <p>I didn't write anything about that sort (stupidity). I called the eBucks department and was advised that you don't have or don't use the FNB App at least doing 4 financial transactions on it, hence I sent you the email to advise you about the App.</p> <p> </p> <p>Regards,</p> <p> </p> <p>Charity Nkosi | Premier Banker | FNB Premier<br /> 54 Wierda Road West, Block 10 Inanda Greens Office Park, Sandton 2196 | Tel: (087) 5 777 000 ********** /> To see the full legal disclaimer pertaining to this e-mail refer to the FNB web site.<br /> This mail comes from First National Bank. For more information please visit our website or download the app.<br /> First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20).</p> <p> </p> <p>Still not resolved. No customer service.</p>
56 replies
122 months ago
Do not insure with FNB device insurance
I insured my smart phone with FNB. This is what they state on their website:<br> <br> Cover for loss, damage and theft<br> In the event of accidental loss, damage to or theft of your device, Smart Device Insurance will either replace your device, or if the model is no longer available, we'll settle your account and pay you the difference.<br> <br> My device was replaced with a model that has been discontinued......<br> <br> Cover for loss, damage and theft<br> In the event of accidental loss, damage to or theft of your device, Smart Device Insurance will either replace your device, or if the model is no longer available, we'll settle your account and pay you the difference.<br> <br> My cover with Santam is much better.<br> <br> Great turnaround times<br> Lost or stolen devices will be replaced within 48 hours of us receiving all the information. Repairs will take seven working days.<br> <br> My turn around time was 2 weeks.<br> <br> The telephone number on your website does not even work. I really expected more from FNB.... <br> <br> FNB spends more money on false advertising than on keeping their current clients satisfied.
75 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
5 (83.33333333333333%)