EE
Engruna eatery
Unclaimed Business
EE
Engruna eatery
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDV
KM
Kayla M
1 reviews | Active since Jan 2020
13 Oct 2022, 14:47
Terribly Unaccommodating Owner
The owner, Faisal Khakoo, is not accommodating at all. Highly recommend not buying any deal they have on wikideals, in the initial terms and conditions it did not mention a limited amount of vouchers to be used in one booking. He said straight away I need to email wiki deals and speak to them and get a refund. I mentioned that it was for a special occasion, a 70th Birthday, still, not willing to accommodate. I was trying to explain that I would be willing to pay additional for the extra 4 people. He has a terribly rude tone which I informed him of and he said he will not be allowing us to make a booking.
Helpful (0)
|Replies (0)KM
Kayla M
1 reviews | Active since Jan 2020
13 Oct 2022, 14:47
Terribly Unaccommodating Owner
The owner, Faisal Khakoo, is not accommodating at all. Highly recommend not buying any deal they have on wikideals, in the initial terms and conditions it did not mention a limited amount of vouchers to be used in one booking. He said straight away I need to email wiki deals and speak to them and get a refund. I mentioned that it was for a special occasion, a 70th Birthday, still, not willing to accommodate. I was trying to explain that I would be willing to pay additional for the extra 4 people. He has a terribly rude tone which I informed him of and he said he will not be allowing us to make a booking.
0
Replies (0)AM
Amanda M
1 reviews | Active since Jan 2020
4 Mar 2021, 12:07
Engruna eatery expired food delivery
I usually order from Engruna eatery and I am always happy with the quality of their food however I had a very appalling incident happen today. I first attempted to order their Peri-peri chicken burger which was available online. They rejected the order. I waited for sometime and tried to order again and it went through this time. The burger came and firstly from the packaging I could tell that something was just weird. It wasn't their usual Engruna packaging with a brown box. This was a white box with servittes written sea grill. At first I thought it was the wrong order maybe. Then I opened it and realized it's the burger I wanted but it had a very strong smell. A sour smell, I took a bite and immediately had to spit it out because the meat was off. I opened the whole thing to make sure and the meat was off!!!!! It stinks and there's no guacamole. I obviously had to throw the whole thing away but I am just disappointed at the fact that they have the nerve to send expired food to people? I hope I don't get sick from this because then I'm definitely gonna take it further. I am livid and just shocked that Engruna is capable of something like this. This restaurant is based in Cape Town Sea point. I wouldn't advise anyone to purchase anything from them after what I experienced today. Worst part is that I was their biggest fan!
Helpful (0)
|Replies (0)AM
Amanda M
1 reviews | Active since Jan 2020
4 Mar 2021, 12:07
Engruna eatery expired food delivery
I usually order from Engruna eatery and I am always happy with the quality of their food however I had a very appalling incident happen today. I first attempted to order their Peri-peri chicken burger which was available online. They rejected the order. I waited for sometime and tried to order again and it went through this time. The burger came and firstly from the packaging I could tell that something was just weird. It wasn't their usual Engruna packaging with a brown box. This was a white box with servittes written sea grill. At first I thought it was the wrong order maybe. Then I opened it and realized it's the burger I wanted but it had a very strong smell. A sour smell, I took a bite and immediately had to spit it out because the meat was off. I opened the whole thing to make sure and the meat was off!!!!! It stinks and there's no guacamole. I obviously had to throw the whole thing away but I am just disappointed at the fact that they have the nerve to send expired food to people? I hope I don't get sick from this because then I'm definitely gonna take it further. I am livid and just shocked that Engruna is capable of something like this. This restaurant is based in Cape Town Sea point. I wouldn't advise anyone to purchase anything from them after what I experienced today. Worst part is that I was their biggest fan!
0
Replies (0)