EM
Epson Motors
Unclaimed Business
EM
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKK
Kenneth K
1 reviews | Active since Jan 2020
5 Jul 2023, 05:14
EPSON Ink Tank Printer *******
EPSON L365 Ink Tank Printer Suddenly while in use Printer stops and message comes up "Printer needs service. Ink Pad needs replacement." It's a simple Job to replace the Ink Pad. But EPSON have made it very difficult as You must take it to a Service Provider to do a a astronomical cost for a job that can be done in less than 10minutes. Plus EPSON does provide the Reset Software to Consumers. Why? In the "long run" the savings on ink is not a reality as this change of Ink Pad absorbs all Your savings. Do HP have a better After Sales Customer Service in South Africl
Helpful (0)
|Replies (0)KK
Kenneth K
1 reviews | Active since Jan 2020
5 Jul 2023, 05:14
EPSON Ink Tank Printer *******
EPSON L365 Ink Tank Printer Suddenly while in use Printer stops and message comes up "Printer needs service. Ink Pad needs replacement." It's a simple Job to replace the Ink Pad. But EPSON have made it very difficult as You must take it to a Service Provider to do a a astronomical cost for a job that can be done in less than 10minutes. Plus EPSON does provide the Reset Software to Consumers. Why? In the "long run" the savings on ink is not a reality as this change of Ink Pad absorbs all Your savings. Do HP have a better After Sales Customer Service in South Africl
0
Replies (0)JV
Jameela V
1 reviews | Active since Jan 2020
17 May 2022, 04:10
Epson motors Nigel A day light robery.
Epson motors Nigel have givens me the most grief ever. I paid for a car that broke after 2 months. Then paid again for a part they say they can not find and have to fly someone in to fix that part I have to pay seperately for his transport. When I went to go pick up my car yesterday they completely stripped the entire engine. I'm so disgusted at how these people have been giving me the run around as if the car was getting fixed just so they can rip me off. The workshop people literally laughed when I complained about how they stole the entire gearbox. I will be taking this further.
Helpful (0)
|Replies (0)JV
Jameela V
1 reviews | Active since Jan 2020
17 May 2022, 04:10
Epson motors Nigel A day light robery.
Epson motors Nigel have givens me the most grief ever. I paid for a car that broke after 2 months. Then paid again for a part they say they can not find and have to fly someone in to fix that part I have to pay seperately for his transport. When I went to go pick up my car yesterday they completely stripped the entire engine. I'm so disgusted at how these people have been giving me the run around as if the car was getting fixed just so they can rip me off. The workshop people literally laughed when I complained about how they stole the entire gearbox. I will be taking this further.
0
Replies (0)PJ
PJ
Pieter J
1 reviews | Active since Jan 2020
27 Apr 2022, 22:08
DISHONEST DEALER & POOR SERVICE
Bought a car and specifically asked important questions such as "Does it have full service History" etc.. I was answered YES! After I received the car it malfunctioned and we took it to Mercedes-Benz only to find out it doesn't have a full Service History. Now we are left with the mess, and car has broken 2nd time. No help from Dealer. They even admitted they made a mistake, but now I am left with the bills!!!
Helpful (0)
|Replies (0)PJ
Pieter J
1 reviews | Active since Jan 2020
27 Apr 2022, 22:08
DISHONEST DEALER & POOR SERVICE
Bought a car and specifically asked important questions such as "Does it have full service History" etc.. I was answered YES! After I received the car it malfunctioned and we took it to Mercedes-Benz only to find out it doesn't have a full Service History. Now we are left with the mess, and car has broken 2nd time. No help from Dealer. They even admitted they made a mistake, but now I am left with the bills!!!
0
Replies (0)RP
Richard P
1 reviews | Active since Jan 2020
25 Nov 2021, 10:16
Poor salesman and management
Bought a car under false pretenses given to me from the salesman, two months later, still have not received number plates and sunroof leak still hasn't been sorted out, with no update or consideration on their end.
Helpful (0)
|Replies (0)RP
Richard P
1 reviews | Active since Jan 2020
25 Nov 2021, 10:16
Poor salesman and management
Bought a car under false pretenses given to me from the salesman, two months later, still have not received number plates and sunroof leak still hasn't been sorted out, with no update or consideration on their end.
0
Replies (0)BJ
rD
romeo D
1 reviews | Active since Jan 2020
18 Jun 2020, 10:35
Warranty robbers
Yesterday I took my Epson Ecotank printer to Southgate and I was advised that my L3110 Epson is in warranty .My purchase was on 14-05-2019 and now the Lockdown hasn’t been factored in and today I was called to come and get my printer .There is really no service and Incredible connection is fast to sell me products and once a problem pops up they don’t and refuse to assist ...No customer service at all And what makes things worse is Epson doesn’t have any help as they claim warranty and when push comes nothing happens ....My printer just doesn’t want to print
Helpful (0)
|Replies (0)rD
romeo D
1 reviews | Active since Jan 2020
18 Jun 2020, 10:35
Warranty robbers
Yesterday I took my Epson Ecotank printer to Southgate and I was advised that my L3110 Epson is in warranty .My purchase was on 14-05-2019 and now the Lockdown hasn’t been factored in and today I was called to come and get my printer .There is really no service and Incredible connection is fast to sell me products and once a problem pops up they don’t and refuse to assist ...No customer service at all And what makes things worse is Epson doesn’t have any help as they claim warranty and when push comes nothing happens ....My printer just doesn’t want to print
0
Replies (0)JJ
Jodine J
1 reviews | Active since Jan 2020
28 Aug 2019, 07:50
Unacceptable customer service and false publication of a vehicle for sale
On Friday 22-08-2019, my boyfriend contacted the dealership to enquire about a car he saw on AUTOTRADER. He specifically asked whether the car was available for viewing in order to make the journey down to Nigel from Johannesburg early Saturday morning and was told it was available. Upon arrival at the dealership, we enquired about the vehicle (VW AMAROK) but were advised the vehicle was in the warehouse however they would have it at the dealership within 5 minutes. We stood waiting patiently for the vehicle to arrive, after some time, I called the reception lady to find out whether this car actually exists or not as we were told the car would be available in 5 minutes. The sales person assisting us (Eugene Johst) then advised the car required diesel which was taking time but will arrive now again in 5 minutes. In total we waited an hour for the vehicle to arrive. The car was checked and test driven and upon arriving back at the dealership, advised that we would complete the application for finance approval. After completing the document and providing the personal details, the application was submitted and we left the dealership. Eugene requested that we submit all the documents (ID, bank statements) to him on Monday 26-08-2019 for their records. Whilst on our journey back to Johannesburg, Eugene contacted him and advised they received the pre-approval and will now await the final 2 documents. On Monday morning, he e-mailed all the documents to Eugene, as this was the final requirement needed to finalize the deal, however today Tuesday 27-08-2019, he was contacted to say that the vehicle has now been sold to another buyer and therefore the deal was off. Not only have these people wasted our time, but obtained personal information when in fact there was no 'vehicle' in the first place. This was suspected on Saturday as we waited almost an hour for a vehicle to travel within Nigel (from the warehouse to the dealership) which even in Johannesburg would be seem to be an impossible time frame. Upon him signing the initial request for finance and the telephone call to confirm the deal had been approved, it seems implausible to sell the vehicle to someone else as you already had a 'confirmed' deal. I personally feel this was a method of obtaining your personal information which can be used for other means / purposes. We require a full enquiry into this matter and will take it up with MIOSA directly
Helpful (0)
|Replies (0)JJ
Jodine J
1 reviews | Active since Jan 2020
28 Aug 2019, 07:50
Unacceptable customer service and false publication of a vehicle for sale
On Friday 22-08-2019, my boyfriend contacted the dealership to enquire about a car he saw on AUTOTRADER. He specifically asked whether the car was available for viewing in order to make the journey down to Nigel from Johannesburg early Saturday morning and was told it was available. Upon arrival at the dealership, we enquired about the vehicle (VW AMAROK) but were advised the vehicle was in the warehouse however they would have it at the dealership within 5 minutes. We stood waiting patiently for the vehicle to arrive, after some time, I called the reception lady to find out whether this car actually exists or not as we were told the car would be available in 5 minutes. The sales person assisting us (Eugene Johst) then advised the car required diesel which was taking time but will arrive now again in 5 minutes. In total we waited an hour for the vehicle to arrive. The car was checked and test driven and upon arriving back at the dealership, advised that we would complete the application for finance approval. After completing the document and providing the personal details, the application was submitted and we left the dealership. Eugene requested that we submit all the documents (ID, bank statements) to him on Monday 26-08-2019 for their records. Whilst on our journey back to Johannesburg, Eugene contacted him and advised they received the pre-approval and will now await the final 2 documents. On Monday morning, he e-mailed all the documents to Eugene, as this was the final requirement needed to finalize the deal, however today Tuesday 27-08-2019, he was contacted to say that the vehicle has now been sold to another buyer and therefore the deal was off. Not only have these people wasted our time, but obtained personal information when in fact there was no 'vehicle' in the first place. This was suspected on Saturday as we waited almost an hour for a vehicle to travel within Nigel (from the warehouse to the dealership) which even in Johannesburg would be seem to be an impossible time frame. Upon him signing the initial request for finance and the telephone call to confirm the deal had been approved, it seems implausible to sell the vehicle to someone else as you already had a 'confirmed' deal. I personally feel this was a method of obtaining your personal information which can be used for other means / purposes. We require a full enquiry into this matter and will take it up with MIOSA directly
0
Replies (0)