EC
EXTREME CLEAN
Unclaimed Business
EC
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceOP
Onkarabile P
1 reviews | Active since Jan 2020
6 Aug 2024, 16:23
DO NOT TRUST PAUL!
I regret using this company. Paul lies about the services he will provide and does not deliver as per the quotation requested. He is rude, takes no accountability for his mistakes, and the team did not deep clean at all! They didn't remove grease or stains, they didn't move things to clean under them, but cleaned around the item. Paul is the worst. A very dishonest man.
Helpful (0)
|Replies (0)OP
Onkarabile P
1 reviews | Active since Jan 2020
6 Aug 2024, 16:23
DO NOT TRUST PAUL!
I regret using this company. Paul lies about the services he will provide and does not deliver as per the quotation requested. He is rude, takes no accountability for his mistakes, and the team did not deep clean at all! They didn't remove grease or stains, they didn't move things to clean under them, but cleaned around the item. Paul is the worst. A very dishonest man.
0
Replies (0)ZM
Zee M
1 reviews | Active since Jan 2020
28 Nov 2023, 16:47
****** and Damage caused
I contacted Paul to have my 80m² apartment deep cleaned. He forwarded the quote to me and it states that a deposit is required. I offered to make deposit to which he responded that a team would be booked for the entire day and therefore required full payment. I paid in full. BIG MISTAKE as this left me with no recourse. The team started at 9am and were finished by 12 mid-day. No such thing as deep cleaning and booking out the entire day!!!!! They do not adhere to colour coding of cloths and no cross contamination! They did not clean the walls and ceilings as per agreement. The blinds were dusty. The cleaners do not use water and chemicals,just Handy Andy directly onto surfaces. I installed 2 new shower heads and arms, they stained it terribly. Paul assured me he would send the team out the next week to clean up thoroughly and attempt to remove stains from shower heads- Still waiting!!!! I called supplier of shower heads to find out if they had any problems with the heads and showed them pics. They said never and were convinced that damage was caused by chemicals. I called him with complaints and negative feedback a day after the the service. He said the staff said all was in order. Not true!!!! DON'T EVER USE THIS COMPANY. You will be disappointed and your belongings will be damaged. DONT FALL FOR THE PAYMENT IN FULL requirement before booking.
Helpful (0)
|Replies (0)ZM
Zee M
1 reviews | Active since Jan 2020
28 Nov 2023, 16:47
****** and Damage caused
I contacted Paul to have my 80m² apartment deep cleaned. He forwarded the quote to me and it states that a deposit is required. I offered to make deposit to which he responded that a team would be booked for the entire day and therefore required full payment. I paid in full. BIG MISTAKE as this left me with no recourse. The team started at 9am and were finished by 12 mid-day. No such thing as deep cleaning and booking out the entire day!!!!! They do not adhere to colour coding of cloths and no cross contamination! They did not clean the walls and ceilings as per agreement. The blinds were dusty. The cleaners do not use water and chemicals,just Handy Andy directly onto surfaces. I installed 2 new shower heads and arms, they stained it terribly. Paul assured me he would send the team out the next week to clean up thoroughly and attempt to remove stains from shower heads- Still waiting!!!! I called supplier of shower heads to find out if they had any problems with the heads and showed them pics. They said never and were convinced that damage was caused by chemicals. I called him with complaints and negative feedback a day after the the service. He said the staff said all was in order. Not true!!!! DON'T EVER USE THIS COMPANY. You will be disappointed and your belongings will be damaged. DONT FALL FOR THE PAYMENT IN FULL requirement before booking.
0
Replies (0)RJ
Ronald J
1 reviews | Active since Jan 2020
20 Mar 2023, 07:38
No experience in cleaning or post renovation cleaning
We contacted Paul from Extreme clean for a "post-renovation clean up", I requested for a site visit, but Paul response was I 've being this for 23 years, I will send a quote, reluctantly I trusted his response and booked the service, he initially wanted the full payment, which I found out of place as I needed to judge the quality of work, so I paid a deposit instead. So the teams arrive about 1:45 min late, they did not have the correct address, (yet I have them the correct address) the cleaning chemicals that was brought in was sunlight liquid and handy andy for a post renovation clean up!!!, the teams could not remove the access cement, grout from the tiles etc. They did not take out the vacuum cleaner to suck up any of the dust, we told them do not use a laminate cleaner if they not going to clean the floor first, the floor was not buffed out and is now totally sticky, I proceeded to give them a grout off product to assist with the floor only to get the access grout, cement off, just for the tiles only and I showed them exactly how to use this and yet they took the same product and wiped the chrome taps and fittings, thereby destroying this. I contacted Paul and he was not bothered to come to site to check and continued to blame me for giving them this product together with assigning blame to his staff members. For a company that offers post renovation services I find they have no experience whatsoever. I would stay away from this company.
Helpful (0)
|Replies (0)RJ
Ronald J
1 reviews | Active since Jan 2020
20 Mar 2023, 07:38
No experience in cleaning or post renovation cleaning
We contacted Paul from Extreme clean for a "post-renovation clean up", I requested for a site visit, but Paul response was I 've being this for 23 years, I will send a quote, reluctantly I trusted his response and booked the service, he initially wanted the full payment, which I found out of place as I needed to judge the quality of work, so I paid a deposit instead. So the teams arrive about 1:45 min late, they did not have the correct address, (yet I have them the correct address) the cleaning chemicals that was brought in was sunlight liquid and handy andy for a post renovation clean up!!!, the teams could not remove the access cement, grout from the tiles etc. They did not take out the vacuum cleaner to suck up any of the dust, we told them do not use a laminate cleaner if they not going to clean the floor first, the floor was not buffed out and is now totally sticky, I proceeded to give them a grout off product to assist with the floor only to get the access grout, cement off, just for the tiles only and I showed them exactly how to use this and yet they took the same product and wiped the chrome taps and fittings, thereby destroying this. I contacted Paul and he was not bothered to come to site to check and continued to blame me for giving them this product together with assigning blame to his staff members. For a company that offers post renovation services I find they have no experience whatsoever. I would stay away from this company.
0
Replies (0)AP
Arrabhi P
1 reviews | Active since Jan 2020
5 Mar 2021, 13:19
Extreme Clean- Not a professional cleaning company
Not a professional cleaning company as their website claims. Paul promised to perform deep cleaning for the full apartment, however they are not equipped to remove stubborn grease. They do not buff floors and do not have chemicals to clean stoves and ovens, other than the ordinary oven cleaner (I could have done this myself). Floors were left with mop steaks and constant supervision was required. Not to mention the bad attitude of the cleaners. The place remained with a bad odour. Bedroom walls were not wiped down. Cupboards were not wiped inside. Upon inquiry there was a dishonest answer from the cleaners. I removed the dirt myself to prove to the cleaner that it was not wiped. Paid R2500 for an 80m2 apartment. After payment was received Paul did not even bother to come and inspect the place before leaving. Definitely not a professional cleaning company. Would not recommend them at all.
Helpful (0)
|Replies (0)AP
Arrabhi P
1 reviews | Active since Jan 2020
5 Mar 2021, 13:19
Extreme Clean- Not a professional cleaning company
Not a professional cleaning company as their website claims. Paul promised to perform deep cleaning for the full apartment, however they are not equipped to remove stubborn grease. They do not buff floors and do not have chemicals to clean stoves and ovens, other than the ordinary oven cleaner (I could have done this myself). Floors were left with mop steaks and constant supervision was required. Not to mention the bad attitude of the cleaners. The place remained with a bad odour. Bedroom walls were not wiped down. Cupboards were not wiped inside. Upon inquiry there was a dishonest answer from the cleaners. I removed the dirt myself to prove to the cleaner that it was not wiped. Paid R2500 for an 80m2 apartment. After payment was received Paul did not even bother to come and inspect the place before leaving. Definitely not a professional cleaning company. Would not recommend them at all.
0
Replies (0)DS
HK
Hajo K
1 reviews | Active since Jan 2020
19 May 2020, 09:35
Good service for prevention of bugs and ****roaches
For some years we are using this company for prevention of ****roaches and bugs in our guesthouse. Mike and his team in Cape Town are always very friendly, helpful and reliable.
Helpful (0)
|Replies (0)HK
Hajo K
1 reviews | Active since Jan 2020
19 May 2020, 09:35
Good service for prevention of bugs and ****roaches
For some years we are using this company for prevention of ****roaches and bugs in our guesthouse. Mike and his team in Cape Town are always very friendly, helpful and reliable.
0
Replies (0)TM
BE