TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Fair Price Mafikeng has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Fair Price Mafikeng across 6 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
there's no fair price online so i had to use mahikeng as its one of the branches. I've been complaining since the couches came still no feedback, i believe the last option is to go to ombudsman because really this is a ****, i called the call center they told me they cant assist me who can assist if they are not responding to emails even complains im making on social media
1 reviews | Active since Jan 2020
there's no fair price online so i had to use mahikeng as its one of the branches. I've been complaining since the couches came still no feedback, i believe the last option is to go to ombudsman because really this is a ****, i called the call center they told me they cant assist me who can assist if they are not responding to emails even complains im making on social media
1 reviews | Active since Jan 2020
I made a lay buy of wardrobe at Fair price Mahikeng. Final payment was done 12 July 2025. Then they promised to deliver the wardrobe only to find out that their employees made ***** on customers and the shop and the matter went to court. All employees were fired and they sent staff from other fair price stores to assist. I was told by the new employees at the shop and they said management will get back to us regarding the issue. After visiting the shop several times and writing to fair price , their response was they cannot assist me as the wardrobe was dispatched and signed for at the warehouse. I asked them to check the signature and footage of the person who collected the wardrobe because I did not sign or collect it. They said they are escalating the matter. But still their response was there's nothing they can do.That means my money went down the drain just like that.
1 reviews | Active since Jan 2020
I made a lay buy of wardrobe at Fair price Mahikeng. Final payment was done 12 July 2025. Then they promised to deliver the wardrobe only to find out that their employees made ***** on customers and the shop and the matter went to court. All employees were fired and they sent staff from other fair price stores to assist. I was told by the new employees at the shop and they said management will get back to us regarding the issue. After visiting the shop several times and writing to fair price , their response was they cannot assist me as the wardrobe was dispatched and signed for at the warehouse. I asked them to check the signature and footage of the person who collected the wardrobe because I did not sign or collect it. They said they are escalating the matter. But still their response was there's nothing they can do.That means my money went down the drain just like that.
1 reviews | Active since Jan 2020
Treatment of one of the cashier's was rude and very arrogant as he seemed confident that the help he had given was enough after making my elderly father submit required documents for a refund and still not refund him. He was rude from on set and impatient with my elderly father he did not communicate with him about the refund either. He asked for a card number which I believe is ******* and could result to *****. I am not at all happy with his services his name is Tshidiso at Fair price industrial site. Rude and displeasing
1 reviews | Active since Jan 2020
Treatment of one of the cashier's was rude and very arrogant as he seemed confident that the help he had given was enough after making my elderly father submit required documents for a refund and still not refund him. He was rude from on set and impatient with my elderly father he did not communicate with him about the refund either. He asked for a card number which I believe is ******* and could result to *****. I am not at all happy with his services his name is Tshidiso at Fair price industrial site. Rude and displeasing
1 reviews | Active since Jan 2020
I bought a fridge on the 17 June 2025 at Mafikeng 2Newton street Midway Business Park ,they delivered it late around 18:00 then I switched it on, in the morning since they said must switch it on after 8hrs only to find the cooler doesn’t get cool and the light don’t switch on its only the freezer working.. I went to the store to report it on 18/06/2025 they said they bring a new fridge till today no update.
1 reviews | Active since Jan 2020
I bought a fridge on the 17 June 2025 at Mafikeng 2Newton street Midway Business Park ,they delivered it late around 18:00 then I switched it on, in the morning since they said must switch it on after 8hrs only to find the cooler doesn’t get cool and the light don’t switch on its only the freezer working.. I went to the store to report it on 18/06/2025 they said they bring a new fridge till today no update.
1 reviews | Active since Jan 2020
I didn't like the service at Fair Price furniture Mafikeng
1 reviews | Active since Jan 2020
I didn't like the service at Fair Price furniture Mafikeng
1 reviews | Active since Jan 2020
My name is Donald. I purchased a Defy refrigerator worth of R4800 at Fair Price Mafikeng yesterday 26/12/2023, paying using debit card. After payment was made I was told the funds have not yet reflected onto the stores account, whereas the Bank App and SMS notification shows the funds where paid to the store. I even showed the sales person/store manager he still refused to release the refrigerator and told us that we have to make another payment. We were at the store for quite some time trying to get the bottom f his claim. He even used my phone to call what he said was the bank and gave us a reference number afterwards. We left without the refrigerator. I have hired a Bakkie and paid R1000 for the collection of the refrigerator. He told is should the fault be on the stores side they will deliver the refrigerator free of charge as we leave close to 80km away. I cantactecmy bank today I wax too the funds have been released to the store they provided us with a number which the store sales person/ manager had provided and we were advised that the store has to use that very same number to manually bank the funds onto their account. Why didn't he do that from yesterday instead of giving me the reference number. Now I called the store and he til me that the funds haven't been released into the stores account and the reference will expire on the 4the why must I wait till the 4the to be the fridge which I am purchasing for my elderly mom. He even til us that he is not going to call the area manager resolve the matter, should he contact the area manager he will lose his job. All i want is the Refrigerator which I already paid for
1 reviews | Active since Jan 2020
My name is Donald. I purchased a Defy refrigerator worth of R4800 at Fair Price Mafikeng yesterday 26/12/2023, paying using debit card. After payment was made I was told the funds have not yet reflected onto the stores account, whereas the Bank App and SMS notification shows the funds where paid to the store. I even showed the sales person/store manager he still refused to release the refrigerator and told us that we have to make another payment. We were at the store for quite some time trying to get the bottom f his claim. He even used my phone to call what he said was the bank and gave us a reference number afterwards. We left without the refrigerator. I have hired a Bakkie and paid R1000 for the collection of the refrigerator. He told is should the fault be on the stores side they will deliver the refrigerator free of charge as we leave close to 80km away. I cantactecmy bank today I wax too the funds have been released to the store they provided us with a number which the store sales person/ manager had provided and we were advised that the store has to use that very same number to manually bank the funds onto their account. Why didn't he do that from yesterday instead of giving me the reference number. Now I called the store and he til me that the funds haven't been released into the stores account and the reference will expire on the 4the why must I wait till the 4the to be the fridge which I am purchasing for my elderly mom. He even til us that he is not going to call the area manager resolve the matter, should he contact the area manager he will lose his job. All i want is the Refrigerator which I already paid for
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