Bad customer service

<p>Your customer service person Cherylize Francis cannot speak to customers.  I phoned in regarding a new claim and asked how long it will take for feedback and she tells me she doesnt know. Does this mean it may take six month? as i have asked her for an estimate and she tells me with attitude "i said i dont know"'. what kind of attitude is that? now i even wonder what kind of feedback i will be getting from your company regarding my claim if you have many of Cherylize Francis there. Had i checked feedback from other customers i dont think i would have dealt with this company at the first place.</p>