FB
Falcon beds
Unclaimed Business
FB
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceER
Emma R
1 reviews | Active since Jan 2020
31 Jan 2022, 10:12
Again outstanding Falcon Beds
So because of previous good service and a great bed, I bought another bed. Once again, excellent service. Dirk again arranged transport for us and followed up and informed us of delivery time. After having the bed two days, Dirk followed up and found out whether we were satisfied. We are extremely satisfied and happy, my bed benefits my back and I am very happy once again.
Helpful (0)
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Emma R
1 reviews | Active since Jan 2020
31 Jan 2022, 10:12
Again outstanding Falcon Beds
So because of previous good service and a great bed, I bought another bed. Once again, excellent service. Dirk again arranged transport for us and followed up and informed us of delivery time. After having the bed two days, Dirk followed up and found out whether we were satisfied. We are extremely satisfied and happy, my bed benefits my back and I am very happy once again.
0
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ER
Emma R
1 reviews | Active since Jan 2020
18 Jan 2022, 08:11
Amazing Falcon Beds with Excellent Bed and Service
Dirk went the extra mile to get our bed in Bloemfontein. He phoned several times to confirm and followed up once we received the bed. Amazing bed at great price! We have never slept so soundly! Keep up the good work, Dirk!
Helpful (0)
|Replies (0)ER
Emma R
1 reviews | Active since Jan 2020
18 Jan 2022, 08:11
Amazing Falcon Beds with Excellent Bed and Service
Dirk went the extra mile to get our bed in Bloemfontein. He phoned several times to confirm and followed up once we received the bed. Amazing bed at great price! We have never slept so soundly! Keep up the good work, Dirk!
0
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Dee A
1 reviews | Active since Jan 2020
4 Jan 2022, 08:00
False Guarantee, Deceptive Dirk
I purchased a mattress at Falcon beds, Lynwood, with a 2 year guarantee, 15 year, warranty. After a couple of weeks the matteress started sagging in the middle. I reported it. The unfriendly store manager- owner came to look at it, laid on it a few seconds, said it was body impressions and left. I told him I'm very unhappy with the mattress and would like to change it. After 8 hours it felt like I was sleeping in a ditch, awful, aches and pain. It said 120kg weight on the covering, I weigh under 85kg. After contacting the store. I was told the mattress, won't be changed or refunded. I was told it was all in my mind, I don't know what I'm talking about. The owner-manager is a very dishonest, rude, deceptive individual, who is using cheap, poor quality materials, and disguising the product with fancy fabrics, to deceive the buyer. There are no SABS, approved markings. I've been swindled out of my money and conned with a false guarantee. Falcon beds, decides on what's best for the customer and himself. How, you think and feel is not in their interests. Selling defective products, not living up to customer satisfaction guarantee... A Crooked conman!
Helpful (0)
|Replies (0)DA
Dee A
1 reviews | Active since Jan 2020
4 Jan 2022, 08:00
False Guarantee, Deceptive Dirk
I purchased a mattress at Falcon beds, Lynwood, with a 2 year guarantee, 15 year, warranty. After a couple of weeks the matteress started sagging in the middle. I reported it. The unfriendly store manager- owner came to look at it, laid on it a few seconds, said it was body impressions and left. I told him I'm very unhappy with the mattress and would like to change it. After 8 hours it felt like I was sleeping in a ditch, awful, aches and pain. It said 120kg weight on the covering, I weigh under 85kg. After contacting the store. I was told the mattress, won't be changed or refunded. I was told it was all in my mind, I don't know what I'm talking about. The owner-manager is a very dishonest, rude, deceptive individual, who is using cheap, poor quality materials, and disguising the product with fancy fabrics, to deceive the buyer. There are no SABS, approved markings. I've been swindled out of my money and conned with a false guarantee. Falcon beds, decides on what's best for the customer and himself. How, you think and feel is not in their interests. Selling defective products, not living up to customer satisfaction guarantee... A Crooked conman!
0
Replies (0)