Expensive Wig with no support from Fascinations or their agent D'or Wigs

After many emotional months of contemplating and shopping around for a wig, I eventually decided to go for a human hair wig from Fascinations Hair through their agent in Irene, D’or Wigs, I opted for the Positano human hair wig. Not once was I told that this expensive wig has very specific handling requirements. I was told that you wear it and wash it with the shampoo and conditioner that they supply. You must style it when you wash it. No brochure or guidelines indicating what kind of styling will be required. Nothing was mentioned about the way you are supposed to fit it when wearing it. Five months down the line the front of the wig was fraying, and the hair was coming out in bunches. I took it back and after two weeks were told - sorry your problem. We only guarantee our workmanship for 6 months. Now they tell me I am not supposed to touch the fringe or for that matter any part of the wig when wearing it. Warrantee of 6 months only is a shame to say the least, after spending R20,000 and this is how easy they step back from their responsibility, is shameful! Stay clear of this company. You spend a fortune on their product and then all you get is NO GO we will not replace or mend, fix or whatever to support their customers.