How do you serve food you will not eat yourself?

Montecasino is such an amazing place to visit, a place of fun and entertainment. Saturday the 7th of October was one of those days , with the SA Gin Festival event in full swing from about mid-day. Unfortunately with such an event ,catering is not great for vegetarians hence my visit to Fego , It is the first time I have ordered a meal from them. ( Previously just desert and hot drinks ) from my experience on Saturday they should stick to desert and hot drinks. From the onset, my wife ordered a mango based drink which on arrival was light colourless and tasted more like passionate fruit. Did taste good but definitely not what I ordered, in the interest of not wasting my time we kept the drink. The cappuccino I ordered was good. Main meals one was average and the other a disaster. Halloumi and stuffed mushroom, portion looked great , however after you cut into the mushroom and the water started dripping out. Standard has been set. I ordered the Vegetarian pasta which was supposed to be plum tomatoes, linguine, calamata olives, capers, onions , parmesan shaving and basil pesto. What I got was a tomato based pasta, with short bits of linguine , no basil and pesto , capers replaced by mushroom ( I was asked for this change as there was no capers available ) , no basil and pesto and definitely no parmesan shavings. The parmesan served on the side was aged, hard , discoloured , like the garlic a distasteful brown. I called the waiter for service and asked the question , would you eat what you have brought , and the immediate response was no.....why the F****** would you serve a paying client food that you would not eat. Later I called for the manager and I did say I would give the chef a lesson on how to prepare this dish according to what is on their menu. An apology was made with new sides of parmesan and garlic brought to the table. I did not have as it was 10 minutes too late. I did go up to the Manager to chat to the chef on his take of this dish, apparently it is Napolitana sauce and the basil and pesto is garnish , I was so irate with them , I did not ask about the shaved parmesan. They did learn some of my Italian words of encouragement on how not to treat their clients, if you cannot eat the food yourself, why service your filth to paying clients. Your chef needs some training , taste some of the foods and see its presentation from the competition, maybe a visit to another establishment that does the same scope of food service , Pizza Vino, Cappuccinos, Parrots etc. Fego Montecasino defends their pathetic quality , apologies are for comfort of their mind , I gathered this upon my interaction with the manager , chef, staff when my compliant was voiced. Like I said , they got a lesson in Italian unfortunately with the levels of competence that is employed at this establishment, it has fallen of their deaf ears. How has Montecasino and Tsogo Sun aligned themselves with this franchise , the visions are miles apart, one has great value on service and quality the other has no resspect for anything.