Not impressed and very tired

My fathar passed away in 1993 in a mine explosion working for Leeudoorn gold mine now sibanye Stillwater. I have contacted the mine and they referred me to Rand mutual I have and had been contacting Rand mutual bit they have given me and my mother a serious run around with no results. I have spoken to a lady called bennedat and she is not clear about thing instead she has been sending people from departments that have nothing to do with my questions to call me. I have asked a simple question that they refuse to answer my question is when a mine worker dies in such a horrific way what is the procedure they are in charge of dealing with such matters that's what the mine said. This lady at Rand mutual is even denying that my mother has been to their offices Soo many times wanting to request funds for my education. The only amount that was paid to our family is workman's compensation of R13000 and the savings from teba that my father had been saving. I am not sure why they won't humble themselves and just explain we are people and our parents are here to pave the way for us but when the mine took my father's life without any compassion they also took mine and my mothers. Please respect us and our lives. My father was not a machine he was a person and his strength and dignity exploded with him in that mine and the organizations responsible never cared. Just how many people are going through this because Rand mutual and federated employers mutual only care about money and their profits.