Unhappy client

I’ve had the worst experience with this gym company. I signed up for a 24-month contract in November 2023, but unfortunately, I was laid off from work in December 2023. In January 2024, I reached out to them to explain my situation and asked if I could pay the cancellation fee once I was employed again. My emails were completely ignored. Instead, I received threats via email, and in May 2024, they issued a garnishment order against me, despite my attempts to communicate.

When I showed them proof of my cancellation request, they dismissed it, only to later escalate the matter to debt collectors, claiming I never tried to cancel or make payments. Now that I’m employed again, I’m trying to arrange payments, but they continue to make things difficult. This gym company has been unresponsive, unprofessional, and unwilling to work with me on a reasonable solution. I do not recommend them to anyone looking for a gym with good customer support or understanding.