Fine Fragrance Collection
2.2|57 reviews
SG
Silindile G
1 reviews | Active since Member
05 Nov 2025, 11:21
Fine Fragrance Collection - Do Better!!!!!!!!!
I’ve been a loyal customer of Fine Fragrance Collection perfume company for as long as I can remember, but lately, I’ve been extremely disappointed. The prices have become ridiculously high, yet the amount of perfume in the bottles has noticeably decreased. It feels like I’m paying more for less, which is a complete rip-off. Sadly, after years of loyalty, I’ll be taking my business elsewhere and moving to one of their competitors who still offer fair value for money.
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Replies (56)Fine Fragrance Collection's replyOfficial
07 Jan 2026, 09:31Hi Silindile,
We’re genuinely sorry to hear that you feel disappointed, especially as a long-time customer. However, we do want to clarify a few important points, as some of the assumptions in this review are simply incorrect.
Firstly, our bottles have always contained 30ml of perfume, and they still do. The extra space visible at the top of the bottle is intentional and purely for production and safety purposes, as completely filled bottles previously caused spillage during filling and transport. If we claimed 30ml and delivered less, that would be fraud — which we do not and have never engaged in. We even provide a video publicly demonstrating that each bottle contains the full 30ml. You can find the video here: https://youtube.com/shorts/LF96NvowGBw?si=ENHClxhLzRsujqrA
Secondly, our pricing structure is based on oil cost, not arbitrary increases. Different fragrances use different perfume oils, and those oils vary significantly in price. For example, our generic of Baccarat Rouge cost substantially more to produce than Chanel no.5. Adjusting prices ensures fairness — so customers aren’t overpaying for cheaper oils, and we aren’t forced to sell premium oils at a loss.
Our margins are intentionally kept extremely low. This allows us to:
We do not cut corners on quality, and we never downgrade oils. Many alternatives on the market use lower-grade oils that do not smell the same or last as long — which is why direct price comparisons can be misleading.
We respect your decision if you choose to shop elsewhere, but we stand firmly by the value, transparency, and quality Fine Fragrance Collection has always offered. Paying thousands for a designer bottle largely means paying for branding, marketing, and packaging — not necessarily superior fragrance. In reality, the perfume liquid itself costs a fraction of the retail price, even for high-end brands. The fragrance industry operates heavily on perceived value rather than production cost, which is exactly why we focus on delivering high-quality perfume at an honest, accessible price.
Thank you for your past support, and we wish you all the best going forward.
We’re genuinely sorry to hear that you feel disappointed, especially as a long-time customer. However, we do want to clarify a few important points, as some of the assumptions in this review are simply incorrect.
Firstly, our bottles have always contained 30ml of perfume, and they still do. The extra space visible at the top of the bottle is intentional and purely for production and safety purposes, as completely filled bottles previously caused spillage during filling and transport. If we claimed 30ml and delivered less, that would be fraud — which we do not and have never engaged in. We even provide a video publicly demonstrating that each bottle contains the full 30ml. You can find the video here: https://youtube.com/shorts/LF96NvowGBw?si=ENHClxhLzRsujqrA
Secondly, our pricing structure is based on oil cost, not arbitrary increases. Different fragrances use different perfume oils, and those oils vary significantly in price. For example, our generic of Baccarat Rouge cost substantially more to produce than Chanel no.5. Adjusting prices ensures fairness — so customers aren’t overpaying for cheaper oils, and we aren’t forced to sell premium oils at a loss.
Our margins are intentionally kept extremely low. This allows us to:
- Keep perfumes affordable for customers
- Maintain high-quality, A-grade perfume oils
- Support our agent network who rely on fair pricing to resell sustainably
We do not cut corners on quality, and we never downgrade oils. Many alternatives on the market use lower-grade oils that do not smell the same or last as long — which is why direct price comparisons can be misleading.
We respect your decision if you choose to shop elsewhere, but we stand firmly by the value, transparency, and quality Fine Fragrance Collection has always offered. Paying thousands for a designer bottle largely means paying for branding, marketing, and packaging — not necessarily superior fragrance. In reality, the perfume liquid itself costs a fraction of the retail price, even for high-end brands. The fragrance industry operates heavily on perceived value rather than production cost, which is exactly why we focus on delivering high-quality perfume at an honest, accessible price.
Thank you for your past support, and we wish you all the best going forward.
Best regards,
Fine Fragrance Collection's reply07 Jan 2026, 09:31
Official
Hi Silindile,
We’re genuinely sorry to hear that you feel disappointed, especially as a long-time customer. However, we do want to clarify a few important points, as some of the assumptions in this review are simply incorrect.
Firstly, our bottles have always contained 30ml of perfume, and they still do. The extra space visible at the top of the bottle is intentional and purely for production and safety purposes, as completely filled bottles previously caused spillage during filling and transport. If we claimed 30ml and delivered less, that would be fraud — which we do not and have never engaged in. We even provide a video publicly demonstrating that each bottle contains the full 30ml. You can find the video here: https://youtube.com/shorts/LF96NvowGBw?si=ENHClxhLzRsujqrA
Secondly, our pricing structure is based on oil cost, not arbitrary increases. Different fragrances use different perfume oils, and those oils vary significantly in price. For example, our generic of Baccarat Rouge cost substantially more to produce than Chanel no.5. Adjusting prices ensures fairness — so customers aren’t overpaying for cheaper oils, and we aren’t forced to sell premium oils at a loss.
Our margins are intentionally kept extremely low. This allows us to:
We do not cut corners on quality, and we never downgrade oils. Many alternatives on the market use lower-grade oils that do not smell the same or last as long — which is why direct price comparisons can be misleading.
We respect your decision if you choose to shop elsewhere, but we stand firmly by the value, transparency, and quality Fine Fragrance Collection has always offered. Paying thousands for a designer bottle largely means paying for branding, marketing, and packaging — not necessarily superior fragrance. In reality, the perfume liquid itself costs a fraction of the retail price, even for high-end brands. The fragrance industry operates heavily on perceived value rather than production cost, which is exactly why we focus on delivering high-quality perfume at an honest, accessible price.
Thank you for your past support, and we wish you all the best going forward.
We’re genuinely sorry to hear that you feel disappointed, especially as a long-time customer. However, we do want to clarify a few important points, as some of the assumptions in this review are simply incorrect.
Firstly, our bottles have always contained 30ml of perfume, and they still do. The extra space visible at the top of the bottle is intentional and purely for production and safety purposes, as completely filled bottles previously caused spillage during filling and transport. If we claimed 30ml and delivered less, that would be fraud — which we do not and have never engaged in. We even provide a video publicly demonstrating that each bottle contains the full 30ml. You can find the video here: https://youtube.com/shorts/LF96NvowGBw?si=ENHClxhLzRsujqrA
Secondly, our pricing structure is based on oil cost, not arbitrary increases. Different fragrances use different perfume oils, and those oils vary significantly in price. For example, our generic of Baccarat Rouge cost substantially more to produce than Chanel no.5. Adjusting prices ensures fairness — so customers aren’t overpaying for cheaper oils, and we aren’t forced to sell premium oils at a loss.
Our margins are intentionally kept extremely low. This allows us to:
- Keep perfumes affordable for customers
- Maintain high-quality, A-grade perfume oils
- Support our agent network who rely on fair pricing to resell sustainably
We do not cut corners on quality, and we never downgrade oils. Many alternatives on the market use lower-grade oils that do not smell the same or last as long — which is why direct price comparisons can be misleading.
We respect your decision if you choose to shop elsewhere, but we stand firmly by the value, transparency, and quality Fine Fragrance Collection has always offered. Paying thousands for a designer bottle largely means paying for branding, marketing, and packaging — not necessarily superior fragrance. In reality, the perfume liquid itself costs a fraction of the retail price, even for high-end brands. The fragrance industry operates heavily on perceived value rather than production cost, which is exactly why we focus on delivering high-quality perfume at an honest, accessible price.
Thank you for your past support, and we wish you all the best going forward.
Best regards,