First Group Management (Pty) Ltd
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Hi guys, please do not buy holiday shares with this company. I try to sell mine for over 4 year, no luck. Eventually I surrender the shares back to company where I lost money. Rather just pay your fee and go on holiday. The promises how easy to sell your shares is not true.
1 reviews | Active since Jan 2020
Hi guys, please do not buy holiday shares with this company. I try to sell mine for over 4 year, no luck. Eventually I surrender the shares back to company where I lost money. Rather just pay your fee and go on holiday. The promises how easy to sell your shares is not true.
1 reviews | Active since Jan 2020
This is a ****. They ****med me out of my money. I booked with them in August to go on holiday in December and paid the amount they requested. Then, on October 30, they told me they had canceled my booking because I didn’t qualify and that they would refund me ASAP. Since then, they have been making excuses, telling me I would receive my money by the end of the day. Even today, I have not received my refund, and they no longer answer my calls or respond to my messages. The consultant's name is Denver J. Kisten, his supervisor is Makayla, and the manager is Graig Russell. I have proof, certificate they send me, proof of payment, WhatsApp messages and recordings of their empty promises Don’t fall for them like I did
1 reviews | Active since Jan 2020
This is a ****. They ****med me out of my money. I booked with them in August to go on holiday in December and paid the amount they requested. Then, on October 30, they told me they had canceled my booking because I didn’t qualify and that they would refund me ASAP. Since then, they have been making excuses, telling me I would receive my money by the end of the day. Even today, I have not received my refund, and they no longer answer my calls or respond to my messages. The consultant's name is Denver J. Kisten, his supervisor is Makayla, and the manager is Graig Russell. I have proof, certificate they send me, proof of payment, WhatsApp messages and recordings of their empty promises Don’t fall for them like I did
1 reviews | Active since Jan 2020
I would like to commend Ms Trisha Maharaj of first Group Management for her excellent customer care service today. Thank you for taking your time to move my initial booking from La Montagne to Magalies Park. You were very polite, kind and patient throughout the call. I appreciate your service. Emily Monjoa.
1 reviews | Active since Jan 2020
I would like to commend Ms Trisha Maharaj of first Group Management for her excellent customer care service today. Thank you for taking your time to move my initial booking from La Montagne to Magalies Park. You were very polite, kind and patient throughout the call. I appreciate your service. Emily Monjoa.
1 reviews | Active since Jan 2020
Allways friendly and go the extra mile to help.
1 reviews | Active since Jan 2020
Allways friendly and go the extra mile to help.
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