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Firstaider-Xpress (Pty) Ltd
Unclaimed Business
F(
Firstaider-Xpress (Pty) Ltd
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#14Ranked In Health & Medical
0 NPSUnlikely
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Barbara B
1 reviews | Active since Jan 2020
23 Jul 2024, 08:27
Swearing at customers by Director
I placed an order on the 18th June, on the 23rd of June i sent an email enquiring about this order as i have not received and feedback. I was contacted nby a consultant and advised they are waiting on their shipment and they will let me know once order arrives so i can come and collect. Today 23rd July i sent another email enquiring about this order. I received feedback in capital letters that its been available for weeks for pickup. No phone call or email stating my order is ready, NOTHING. So how am i expected to know my order is ready. I contacted them requesting to speak to a Manager because of this email I received, and like always he was not available, so i contacted a cell number which he said he was the owner, he also got nasty and screamed at me and told me to F off and take my business somewhere else as they don't need it. So now order and now money. And telling me if i contact them again they are going to make a harassment case against me.
Helpful (0)
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Barbara B
1 reviews | Active since Jan 2020
23 Jul 2024, 08:27
Swearing at customers by Director
I placed an order on the 18th June, on the 23rd of June i sent an email enquiring about this order as i have not received and feedback. I was contacted nby a consultant and advised they are waiting on their shipment and they will let me know once order arrives so i can come and collect. Today 23rd July i sent another email enquiring about this order. I received feedback in capital letters that its been available for weeks for pickup. No phone call or email stating my order is ready, NOTHING. So how am i expected to know my order is ready. I contacted them requesting to speak to a Manager because of this email I received, and like always he was not available, so i contacted a cell number which he said he was the owner, he also got nasty and screamed at me and told me to F off and take my business somewhere else as they don't need it. So now order and now money. And telling me if i contact them again they are going to make a harassment case against me.
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Philip M
1 reviews | Active since Jan 2020
14 Aug 2019, 14:48
Bad service
We just received empty promises from Jason. From the beginning we mentioned that this was an urgent need. We ordered a Portable Oxygen Cylinder (Complete) and it was promised that we will receive it the moment we have paid. That was done and still no item received. After several days and numerous calls , Jason confirmation that we will receive it the very same day. We asked for a Waybill number which he could not give over the phone and said he will e-mail it immediately. Well we waited, and waited, eventually after we received the number, it was confirmed by the courier company that the parcel was only picked up after 12 pm and the delivery was for the next day and not the same day as Jason promised. The service we received for an urgent order was utterly disappointing. What happened to same day delivery? The little discount we negotiated in the beginning did not make up for trouble we had to arrange for another unit in the mean time.
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Philip M
1 reviews | Active since Jan 2020
14 Aug 2019, 14:48
Bad service
We just received empty promises from Jason. From the beginning we mentioned that this was an urgent need. We ordered a Portable Oxygen Cylinder (Complete) and it was promised that we will receive it the moment we have paid. That was done and still no item received. After several days and numerous calls , Jason confirmation that we will receive it the very same day. We asked for a Waybill number which he could not give over the phone and said he will e-mail it immediately. Well we waited, and waited, eventually after we received the number, it was confirmed by the courier company that the parcel was only picked up after 12 pm and the delivery was for the next day and not the same day as Jason promised. The service we received for an urgent order was utterly disappointing. What happened to same day delivery? The little discount we negotiated in the beginning did not make up for trouble we had to arrange for another unit in the mean time.
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