Fish And Chips
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Fish And Chips has a TrustIndex of 0 out of 10 on Hellopeter, based on 12 reviews in the last 12 months. Hellopeter has tracked Fish And Chips across 69 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I've always wondered why this specific branch is always packed upon arrival. The food is insanely fresh and we all know that fresh food always tastes 100 times better. Their Russian is to die for. Not so much a fan of the mini Russian #BlackFriday
1 reviews | Active since Jan 2020
I've always wondered why this specific branch is always packed upon arrival. The food is insanely fresh and we all know that fresh food always tastes 100 times better. Their Russian is to die for. Not so much a fan of the mini Russian #BlackFriday
1 reviews | Active since Jan 2020
I placed an order through Uber Eats at Fish and Chips Ridgeview, and while the delivery was super smooth and the driver was a total legend 😊, the order itself was a total disaster 😐. Items were missing, and it was just plain wrong 🙄. I reached out to the restaurant at 11:40, and they told me to share my contact details so they could sort it out. Fast forward to 13:44, and I get a call from the restaurant saying the owner can't help, and I need to contact Uber 🤯. Like, what's going on here? The people who made the error are suddenly passing the buck? 😒 Make it make sense, right? I mean, if you made the mistake, own up to it and fix it! 📝 Instead, I'm stuck in this weird limbo, and now I've got to go chase Uber? Unbelievable
1 reviews | Active since Jan 2020
I placed an order through Uber Eats at Fish and Chips Ridgeview, and while the delivery was super smooth and the driver was a total legend 😊, the order itself was a total disaster 😐. Items were missing, and it was just plain wrong 🙄. I reached out to the restaurant at 11:40, and they told me to share my contact details so they could sort it out. Fast forward to 13:44, and I get a call from the restaurant saying the owner can't help, and I need to contact Uber 🤯. Like, what's going on here? The people who made the error are suddenly passing the buck? 😒 Make it make sense, right? I mean, if you made the mistake, own up to it and fix it! 📝 Instead, I'm stuck in this weird limbo, and now I've got to go chase Uber? Unbelievable
1 reviews | Active since Jan 2020
Formal Complaint: Inappropriate and Disrespectful Conduct by Employee at Fish and Chips Sunnyside Branch My name is Stephen Nevhungoni, residing at 803 Johannes Ramoakhase Street, Pretoria Central. My contact number is 071 382 3360. On 26 October 2025, at approximately 16:50, my wife Sweetnes and I visited the Fish and Chips Sunnyside branch, located at the corner of Robert Sobukwe (Esselen) Street and Cellius Street in Pretoria. Upon arrival, I took a seat at the table near the ordering counter while my wife proceeded to place our order. During this process, the male employee who was assisting her made an inappropriate remark, saying: “Don’t you see your body and you’re still buying chips?” My wife immediately responded, stating that such comments are disrespectful and uncalled for, and that his role is to assist customers, not to make personal remarks about their bodies. Instead of apologizing, the same employee continued by comparing her to one of his female colleagues, implying that my wife should want a body like hers. Thankfully, the female colleague at the counter reprimanded him and told him that his comments were unacceptable toward a customer. My wife then moved away from the counter to wait for our order, visibly uncomfortable and embarrassed. We found this experience deeply disappointing, as the employee’s words were body-shaming, offensive, and completely unprofessional. No customer should ever be subjected to such treatment when simply trying to purchase food. I strongly urge management to investigate this matter and take appropriate disciplinary action against the employee involved to ensure that no other customer goes through a similar experience in the future. Thank you for your attention to this matter. I look forward to your response. Sincerely, Stephen Nevhungoni Contact: 071 382 3360
1 reviews | Active since Jan 2020
Formal Complaint: Inappropriate and Disrespectful Conduct by Employee at Fish and Chips Sunnyside Branch My name is Stephen Nevhungoni, residing at 803 Johannes Ramoakhase Street, Pretoria Central. My contact number is 071 382 3360. On 26 October 2025, at approximately 16:50, my wife Sweetnes and I visited the Fish and Chips Sunnyside branch, located at the corner of Robert Sobukwe (Esselen) Street and Cellius Street in Pretoria. Upon arrival, I took a seat at the table near the ordering counter while my wife proceeded to place our order. During this process, the male employee who was assisting her made an inappropriate remark, saying: “Don’t you see your body and you’re still buying chips?” My wife immediately responded, stating that such comments are disrespectful and uncalled for, and that his role is to assist customers, not to make personal remarks about their bodies. Instead of apologizing, the same employee continued by comparing her to one of his female colleagues, implying that my wife should want a body like hers. Thankfully, the female colleague at the counter reprimanded him and told him that his comments were unacceptable toward a customer. My wife then moved away from the counter to wait for our order, visibly uncomfortable and embarrassed. We found this experience deeply disappointing, as the employee’s words were body-shaming, offensive, and completely unprofessional. No customer should ever be subjected to such treatment when simply trying to purchase food. I strongly urge management to investigate this matter and take appropriate disciplinary action against the employee involved to ensure that no other customer goes through a similar experience in the future. Thank you for your attention to this matter. I look forward to your response. Sincerely, Stephen Nevhungoni Contact: 071 382 3360
1 reviews | Active since Jan 2020
Goodness... I went to the fish and chips store in Jean Crossing. Boy, if you want to experience poor service at its best, you may want to visit this store. Their service is so bad that you would wish you can get your money back and leave. I have experienced this everytime i go to the store. I even witnessed this being done to another customer right in front of me... The poor customer ended up asking them "whats with thebattitude". I love their chips, but i will never put my foot in this store. It has horrible service and i cannot continue been subjected to such service while i am actually paying. Good luck to the store.... Hope one day the management will address this issues before they go under as a result of them treating customers like nonsense.
1 reviews | Active since Jan 2020
Goodness... I went to the fish and chips store in Jean Crossing. Boy, if you want to experience poor service at its best, you may want to visit this store. Their service is so bad that you would wish you can get your money back and leave. I have experienced this everytime i go to the store. I even witnessed this being done to another customer right in front of me... The poor customer ended up asking them "whats with thebattitude". I love their chips, but i will never put my foot in this store. It has horrible service and i cannot continue been subjected to such service while i am actually paying. Good luck to the store.... Hope one day the management will address this issues before they go under as a result of them treating customers like nonsense.
1 reviews | Active since Jan 2020
I bought a meal and added a cold drink to it but when she gave me my order she never gave me the drink as soon as I noticed I went back to ask for it and found a different lady she told me she couldn't assist or even contact the other one to confirm if she really didn't give me a drink they have .I was so agitated because how can they not know how to come to terms with their customers
1 reviews | Active since Jan 2020
I bought a meal and added a cold drink to it but when she gave me my order she never gave me the drink as soon as I noticed I went back to ask for it and found a different lady she told me she couldn't assist or even contact the other one to confirm if she really didn't give me a drink they have .I was so agitated because how can they not know how to come to terms with their customers
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