RS
Rabelani S
Active since Feb 2020
9
Reviews
0
Industries
Reviews
9 reviews2 months ago
I had a disappointing experience with the courier guy due to a lack of transparency and poor communication.
had a disappointing experience with the courier guy due to a lack of transparency and poor communication. After my parcel was collected — using a truck, without any issues — I was later informed that delivery would be delayed because a trailer was allegedly required. This came with an unexpected additional charge of R500, which had never been mentioned at the time of booking or collection. What makes this particularly frustrating is that all the necessary details, including the delivery address and parcel size, were available from the beginning. This means the courier had ample opportunity to assess any special requirements and communicate costs upfront. Instead, the additional fee was only introduced at the delivery stage, leaving me with no fair opportunity to make an informed decision. In my view, this reflects poorly on their planning and pricing transparency. Customers should not be subjected to last-minute charges for logistical oversights that should have been identified earlier. I would advise others to seek full clarity on all potential costs before using this service, as my experience suggests that not all charges are disclosed upfront. Rabelani 0722296090 (shipment number FKRDQC)
0 replies
7 months ago
Formal Complaint: Inappropriate and Disrespectful Conduct by Employee at Fish and Chips Sunnyside Branch
Formal Complaint: Inappropriate and Disrespectful Conduct by Employee at Fish and Chips Sunnyside Branch My name is Stephen Nevhungoni, residing at 803 Johannes Ramoakhase Street, Pretoria Central. My contact number is 071 382 3360. On 26 October 2025, at approximately 16:50, my wife Sweetnes and I visited the Fish and Chips Sunnyside branch, located at the corner of Robert Sobukwe (Esselen) Street and Cellius Street in Pretoria. Upon arrival, I took a seat at the table near the ordering counter while my wife proceeded to place our order. During this process, the male employee who was assisting her made an inappropriate remark, saying: “Don’t you see your body and you’re still buying chips?” My wife immediately responded, stating that such comments are disrespectful and uncalled for, and that his role is to assist customers, not to make personal remarks about their bodies. Instead of apologizing, the same employee continued by comparing her to one of his female colleagues, implying that my wife should want a body like hers. Thankfully, the female colleague at the counter reprimanded him and told him that his comments were unacceptable toward a customer. My wife then moved away from the counter to wait for our order, visibly uncomfortable and embarrassed. We found this experience deeply disappointing, as the employee’s words were body-shaming, offensive, and completely unprofessional. No customer should ever be subjected to such treatment when simply trying to purchase food. I strongly urge management to investigate this matter and take appropriate disciplinary action against the employee involved to ensure that no other customer goes through a similar experience in the future. Thank you for your attention to this matter. I look forward to your response. Sincerely, Stephen Nevhungoni Contact: 071 382 3360
0 replies
18 months ago
Request for assistance in this purchase
Dear Clicks Customer Care. I hope this email finds you well. I am writing to express my disappointment and frustration regarding my recent purchase at Clicks Hillcrest BLVD in Pretoria and the subsequent lack of assistance when I sought help from the store. On 03 December 2024, I purchased the Babyliss Men Groomer at your store during the Black Friday promotion. The item, originally priced at R799.00, was discounted by 40%, bringing the final cost to R479.40. Based on the recommendation of the cashier (Khumowarona) and a staff member who assisted me at the shelf, I believed this product would meet my needs. After purchasing the machine, I tested it a few days later and was extremely disappointed to find that it was ineffective and incapable of cutting my hair as promised. The machine's performance fell far short of my expectations, making it completely unusable for my intended purpose. On 08 December 2024, between 11:00 and 12:30, I returned to the store to request either an exchange for a more suitable product or a refund. I spoke to the manager on duty, whose name I believe was either Dimpho or Dimphuwo, and explained my situation. Despite my clarification that the machine had only been tested (not used extensively), my request was declined. The manager and her colleagues insisted that they could not assist me because the product had been used. This experience has left me frustrated and deeply disappointed. I used my hard-earned money to purchase this product, expecting it to deliver on its promises. Instead, I was left with a machine that serves no purpose, and my efforts to resolve the issue have been met with a lack of support. I kindly request that Clicks head office intervene and assist me in this matter. I would appreciate either: 1. A refund for the product, or 2. An exchange for a machine that is fit for purpose. I have always trusted Clicks for quality products and excellent service, but this incident has shaken my confidence. I hope you will take this opportunity to restore my faith in your brand by providing a resolution to my issue. Thank you for your time and attention. I look forward to hearing from you soon. Best regards, STEPHEN 0722296090 NEVHUNGONIRABELANI@GMAIL.COM Purchase Details: Babyliss Men Groomer, R479.40, purchased on 03 December 2024, Clicks Hillcrest BLVD, Pretoria
0 replies
20 months ago
Unauthorised use of my sasol Rewards points at sasol filling station waterkloof ridge Pretoria
To Whom It May Concern, I am writing to formally lodge a complaint regarding an incident that occurred on the 19th of October, 2024, at 10:50 AM at the Sasol Filling Station in Waterkloof ridge Pretoria. I was assisted by an attendant named Crishian, who engaged in dishonest behavior. After paying for my fuel in cash, Crishian requested to scan my Sasol Rewards app for point accumulation. Upon seeing the balance of points in my account, he *********ly claimed that I could enter a competition by providing him with an OTP that I would receive. Unbeknownst to me, he used my points as the payment method while pocketing the cash for himself. As a result, I ended up paying double—both in cash and using my rewards points. It was only when I arrived home that I realized what had happened. The following day, I made the effort to return to the filling station, despite it being over 30 km from my residence. Upon confronting him, Crishian responded with verbal abuse, swearing at me and even threatening physical violence. I requested to speak with the manager, but unfortunately, no resolution was provided despite clear evidence of the misconduct. I kindly request that this matter be addressed as soon as possible. I expect appropriate action to be taken against Crishian for his *****ulent behavior and the threats he made. Please take swift action to resolve this issue and restore the points that were wrongfully used from my account. Details: Sasol Rewards Card Number: 9710 4955 2784 5253 Contact Number: 078 249 0431 I look forward to your prompt response and resolution. Sincerely, Mudau Mpho
1 reply
41 months ago
I recently got assisted by Rehka Rampurtab , I have being trying to call Budget since the 9th January but no one helps me until today Rehka Rampurtab come to my rescue
I recently got assisted by Rehka Rampurtab , I have being trying to call Budget since the 9th January but no one helps me until today Rehka Rampurtab come to my rescue. Thanks to her good work 👏 really appreciate
1 reply
56 months ago
POOR SERVICE
Today I visited ackermans bloed mall pretoria town to return the laptop 💻 that I bought yesterday 17/10/2021 when I was activating my ackermans store card. The laptop was not working properly on the keyboard which shows that this was a factory falt. But I was told that the laptop just need the setup that they can't even do themselves, instead of refunding me. Since it was the last laptop 💻 at the store. The service that I got was horrible 😫it took me close to an hour to get help and they ended up returning me back for some stupid reason not having the account card but having slip and ID book, I believe they should have helped me because I had my ID with me. I don't even know if I will be helped properly tomorrow when I go back with the store card or account card because am still having the laptop which doesn't work accordingly.
2 replies
71 months ago
Overcharging on the monthly bill, rain internet service providers
HI AM NEVHUNGONI RABELANI. I have the following difficulties with Rain mobile, rain internet services provider. I have been overcharged since Last month, last last month they changed me R539. 46 instead of R479 for unlimited data as advertise. This month end of July they charged me R1129.01 instead of R730, R479 and R250 for the Sim card that I have added for my family, I have tried to write a message on their online platform but unfortunately until today no response from them. Kind regards. Rabelani nevhungoni 0722296090
1 reply
76 months ago
Cartrack
I have an exciting contact with cartrack for a just a car tracker of which I have only few weeks since the day of installation but the unit have just worked only the first week after installation but now everything else has stopped and when I try to call them they just keep on saying I will be called back but nothing happens after that. So am even planning to contact my lawyer to help me on trying to cancel this contract prematurely since is no longer helping me in any way.
1 reply
77 months ago
Excellent
I phone miway wanting to correct some of the mistakes which I have been when I apply for insurance (sifiso) helped me very well.
1 reply
Review Distribution
5 Star
2 (22.22222222222222%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (77.77777777777777%)