F2
Fit 2 Go
Unclaimed Business
F2
Performance(last 12 months):
Ranked In Wellness & Beauty
#7NPS Score
0Unlikely
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencenF
novena F
1 reviews | Active since Jan 2020
1 Dec 2016, 10:40
BAD CUSTOMER CARE WELKOM BRANCH
<p>On 2016/9/23 I fitted 2 new tyres. I was told to go to HQ to heat something. This seemed odd at the time. Kwik fit tried to do the wheelalignment on my car. They "bashed" so hard on my steeringweel. The owner was not near or investigated it. I was told by a sales lady I have to go to the Opel garage to reset my steeringweel only Opel garage knows how to do it. I asked for a print out of my wheelalignment they said the machine is warm it cant print out now. when driving home, the car went left, the steeringwheel was not straight. I went to a fitment centre in my town, luckily they could do the wheelalignment which cost me again 250r. And fix my steeringwheel at about 95% straight. now the panel ontop of my steeringwheel is coming lose, I phoned the manager of kwikfit on 2016/12/01 all he could say is maybe the people of the fitment centre in my town did something. and he is sorry.. he did reimburse me for the wheelalignment yes because it was never done, how could they do it if they broke off a nut at the wheel. the owner of the fitment centre told me that you wont be able to fix that nut and the day before I did outer cv joints and tie-rod ends and it is at this tie-rod ends that a nut was broken off by kwik fit. I am highly very very upset angry. What will it cost me now to fix my steering weel. I dont drive a new car its a opel kadett 1997 model but i take pride in my car and see to it that it is in running order.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>
Helpful (0)
|Replies (0)nF
novena F
1 reviews | Active since Jan 2020
1 Dec 2016, 10:40
BAD CUSTOMER CARE WELKOM BRANCH
<p>On 2016/9/23 I fitted 2 new tyres. I was told to go to HQ to heat something. This seemed odd at the time. Kwik fit tried to do the wheelalignment on my car. They "bashed" so hard on my steeringweel. The owner was not near or investigated it. I was told by a sales lady I have to go to the Opel garage to reset my steeringweel only Opel garage knows how to do it. I asked for a print out of my wheelalignment they said the machine is warm it cant print out now. when driving home, the car went left, the steeringwheel was not straight. I went to a fitment centre in my town, luckily they could do the wheelalignment which cost me again 250r. And fix my steeringwheel at about 95% straight. now the panel ontop of my steeringwheel is coming lose, I phoned the manager of kwikfit on 2016/12/01 all he could say is maybe the people of the fitment centre in my town did something. and he is sorry.. he did reimburse me for the wheelalignment yes because it was never done, how could they do it if they broke off a nut at the wheel. the owner of the fitment centre told me that you wont be able to fix that nut and the day before I did outer cv joints and tie-rod ends and it is at this tie-rod ends that a nut was broken off by kwik fit. I am highly very very upset angry. What will it cost me now to fix my steering weel. I dont drive a new car its a opel kadett 1997 model but i take pride in my car and see to it that it is in running order.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>
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Natercia P
1 reviews | Active since Jan 2020
27 Nov 2015, 09:31
Dont use Fit 2 Go
I saw a deal online on a coupon website for teeth whitening at Fit 2 Go in Kenridge. I contacted them and asked if they had availability for me before I bought the voucher and 2 appointments were made. Christy said I could pay the amount directly to her account instead of buying the voucher. I did so and then was notified the week of my appointment that she made a double booking for 6 November and wants to move my appointment. She also thought I was coming for a spray tan when my email clearly. I ended up moving the appointment due to her error to the 20th November at 5:30 and 6pm, and I showed up 15 minutes early. The door was locked, I looked inside the window and saw no one. My partner shouted through the window and was knocking and no one came. We waited outside the door until 5:30 and still no one came. I emailed Christy while standing there telling her I was outside and got no answer. Monday I requested a refund, and she has been ignoring me ever since. I have sent an email each day and SMS'es. This is theft and she has now taken my money and I did not get my services. I will NEVER recommend this business to anyone and will keep on sharing my story until I get my refund.
Helpful (0)
|Replies (0)NP
Natercia P
1 reviews | Active since Jan 2020
27 Nov 2015, 09:31
Dont use Fit 2 Go
I saw a deal online on a coupon website for teeth whitening at Fit 2 Go in Kenridge. I contacted them and asked if they had availability for me before I bought the voucher and 2 appointments were made. Christy said I could pay the amount directly to her account instead of buying the voucher. I did so and then was notified the week of my appointment that she made a double booking for 6 November and wants to move my appointment. She also thought I was coming for a spray tan when my email clearly. I ended up moving the appointment due to her error to the 20th November at 5:30 and 6pm, and I showed up 15 minutes early. The door was locked, I looked inside the window and saw no one. My partner shouted through the window and was knocking and no one came. We waited outside the door until 5:30 and still no one came. I emailed Christy while standing there telling her I was outside and got no answer. Monday I requested a refund, and she has been ignoring me ever since. I have sent an email each day and SMS'es. This is theft and she has now taken my money and I did not get my services. I will NEVER recommend this business to anyone and will keep on sharing my story until I get my refund.
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Replies (0)