TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-50
Recommended: Unlikely
May '25 - Apr '26
Foton Auto Sa has a TrustIndex of 0 out of 10 on Hellopeter, based on 9 reviews in the last 12 months. Hellopeter has tracked Foton Auto Sa across 42 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
On 7 January, I submitted a clear written request for a home demonstration of a Foton V9 Automatic. I was asked to provide my home address so the request could be taken to management, which I did. No feedback followed. Only after I chased the matter on 8 January did I receive a response — which incorrectly claimed that I had agreed to visit the dealership instead. This is not true and not supported by the written communication trail. At no stage did I request a loan vehicle or a showroom vehicle. My request was simply yes or no on whether a home demo could be accommodated. This is a case of poor communication and misrepresentation, not refusal. As a serious prospective buyer, I expected professional, transparent engagement. Rating reflects service and communication, not the vehicle.
1 reviews | Active since Jan 2020
On 7 January, I submitted a clear written request for a home demonstration of a Foton V9 Automatic. I was asked to provide my home address so the request could be taken to management, which I did. No feedback followed. Only after I chased the matter on 8 January did I receive a response — which incorrectly claimed that I had agreed to visit the dealership instead. This is not true and not supported by the written communication trail. At no stage did I request a loan vehicle or a showroom vehicle. My request was simply yes or no on whether a home demo could be accommodated. This is a case of poor communication and misrepresentation, not refusal. As a serious prospective buyer, I expected professional, transparent engagement. Rating reflects service and communication, not the vehicle.
1 reviews | Active since Jan 2020
Bought new foton bakkie. Has problems. Mazda Clearwater no response. Stitching coming loose, holes in loading bay, bumper a big issue. Owe me a payment due to late settlement. Not foton Mazda headoffice helping. Bakkie not been driven. Request cancellation or new bakkie. Just no response.
1 reviews | Active since Jan 2020
Bought new foton bakkie. Has problems. Mazda Clearwater no response. Stitching coming loose, holes in loading bay, bumper a big issue. Owe me a payment due to late settlement. Not foton Mazda headoffice helping. Bakkie not been driven. Request cancellation or new bakkie. Just no response.
1 reviews | Active since Jan 2020
I came to the vereeniging dealership to do test drives of new vehicles I would hope to purchase one day. Mercedes was obviously happy to do so, MG? Of course. Foton said I was wasting their time ( or maybe they meant petrol). That is disgusting. Merlin, you are are poor salesman.
1 reviews | Active since Jan 2020
I came to the vereeniging dealership to do test drives of new vehicles I would hope to purchase one day. Mercedes was obviously happy to do so, MG? Of course. Foton said I was wasting their time ( or maybe they meant petrol). That is disgusting. Merlin, you are are poor salesman.
1 reviews | Active since Jan 2020
IF you are thinking of purchasing the 2025 Foton G7 Tunland Single Cab bakkie I would urge you to re consider! My vehicle has a passenger cabin creak that was confirmed by CMH Foton to be emanating from the passenger cabin body welds! This makes the vehicle unsafe and will effect durability and re sale value! The reaction and assistance from Foton SA, well at this stage None ! We have through the CPA now demanded a full refund as the act clearly states inherent Manufacturing defects that compromise safety or durability demand a full refund. Its not isolated to just my purchase as without any investigation am aware of two other identical models with the same defect.
1 reviews | Active since Jan 2020
IF you are thinking of purchasing the 2025 Foton G7 Tunland Single Cab bakkie I would urge you to re consider! My vehicle has a passenger cabin creak that was confirmed by CMH Foton to be emanating from the passenger cabin body welds! This makes the vehicle unsafe and will effect durability and re sale value! The reaction and assistance from Foton SA, well at this stage None ! We have through the CPA now demanded a full refund as the act clearly states inherent Manufacturing defects that compromise safety or durability demand a full refund. Its not isolated to just my purchase as without any investigation am aware of two other identical models with the same defect.
1 reviews | Active since Jan 2020
Very bad service truck went in for some reasons which was not resolved and still doing the same faults i would not anyone to buy from my experience and when I did pick up the truck was also not wash they gave me as it was .
1 reviews | Active since Jan 2020
Very bad service truck went in for some reasons which was not resolved and still doing the same faults i would not anyone to buy from my experience and when I did pick up the truck was also not wash they gave me as it was .
1 reviews | Active since Jan 2020
I hope this message finds you well. I am writing to express my deep concern regarding the three brand new Foton bakkies I purchased from your dealership. Since taking delivery, I have encountered numerous issues with all three vehicles, which I believe requires immediate attention and resolution. To date, the bakkies have faced several mechanical failures, including: - Gearbox replacements - Loose propshafts - Starting failures - Unexpected shut-offs while driving I have documented these incidents with video evidence and have reported them to the dealership multiple times. Unfortunately, despite bringing the bakkies in for repairs nine times, the same issues persist, leaving me with no proper job cards or resolution. I am particularly frustrated by the dealership's response to these ongoing problems. Just two days after the delivery, I began experiencing issues, and it seems that the situation has only worsened. For instance, the radiator burst, and shortly thereafter, the gearbox problems re-emerged almost a month after the last repair. I purchased the bakkies at a total cost of R350,000 with extras, but CMH offered me R270,000 per bakkie. This is an unacceptable offer because my settlement with the bank is R317000 per vehicle, which means I would have to pay in R47000 x 3 bakkies to have these vehicles settled and out of my business and life. This above offer seems that I am being forced to keep vehicles that have proven to be problematic and negatively impacted my business and my emo, costing me money. I would appreciate it if you could address this matter urgently, as I feel I have exhausted all avenues with the current dealership staff. Clinton, the dealership manager, has not provided adequate assistance, and I have had unconstructive interactions with Fruk, the Foton manager. Please let me know how we can move forward to resolve these issues. I am more than willing to share all relevant evidence, including dates, videos, and detailed documentation, to support my claims. You can reach me at 069 240 6253. Thank you for your attention to this pressing matter. I look forward to your prompt response.
1 reviews | Active since Jan 2020
I hope this message finds you well. I am writing to express my deep concern regarding the three brand new Foton bakkies I purchased from your dealership. Since taking delivery, I have encountered numerous issues with all three vehicles, which I believe requires immediate attention and resolution. To date, the bakkies have faced several mechanical failures, including: - Gearbox replacements - Loose propshafts - Starting failures - Unexpected shut-offs while driving I have documented these incidents with video evidence and have reported them to the dealership multiple times. Unfortunately, despite bringing the bakkies in for repairs nine times, the same issues persist, leaving me with no proper job cards or resolution. I am particularly frustrated by the dealership's response to these ongoing problems. Just two days after the delivery, I began experiencing issues, and it seems that the situation has only worsened. For instance, the radiator burst, and shortly thereafter, the gearbox problems re-emerged almost a month after the last repair. I purchased the bakkies at a total cost of R350,000 with extras, but CMH offered me R270,000 per bakkie. This is an unacceptable offer because my settlement with the bank is R317000 per vehicle, which means I would have to pay in R47000 x 3 bakkies to have these vehicles settled and out of my business and life. This above offer seems that I am being forced to keep vehicles that have proven to be problematic and negatively impacted my business and my emo, costing me money. I would appreciate it if you could address this matter urgently, as I feel I have exhausted all avenues with the current dealership staff. Clinton, the dealership manager, has not provided adequate assistance, and I have had unconstructive interactions with Fruk, the Foton manager. Please let me know how we can move forward to resolve these issues. I am more than willing to share all relevant evidence, including dates, videos, and detailed documentation, to support my claims. You can reach me at 069 240 6253. Thank you for your attention to this pressing matter. I look forward to your prompt response.
1 reviews | Active since Jan 2020
Excellent service !!!Masueelah was extremly efficient and Yasmin was very quick and helpful with the Finance process for my Foton Tunland D/c. I was extremly impressed with how easy the finance application and trade in process was with Foton Centurion as opposed to the other dealers I approached. I shall highly recommend Foton Centurion if you want awsome deals
1 reviews | Active since Jan 2020
Excellent service !!!Masueelah was extremly efficient and Yasmin was very quick and helpful with the Finance process for my Foton Tunland D/c. I was extremly impressed with how easy the finance application and trade in process was with Foton Centurion as opposed to the other dealers I approached. I shall highly recommend Foton Centurion if you want awsome deals
1 reviews | Active since Jan 2020
So on 11 February 2025 this happen to my Foton while parked under our carport at work when a truck hit me. It's now 11 June 2025 and still no spares to repair my vehicle and the insurance approved the claim within a few days. So Foton South Africa please explain why people must buy your vehicles if you can't supply spares? I'm going to do another post so people can see what happend today with my vechile that is not evan 7 months old. ‼️‼️ It's a pity we cant post images and videos‼️‼️
1 reviews | Active since Jan 2020
So on 11 February 2025 this happen to my Foton while parked under our carport at work when a truck hit me. It's now 11 June 2025 and still no spares to repair my vehicle and the insurance approved the claim within a few days. So Foton South Africa please explain why people must buy your vehicles if you can't supply spares? I'm going to do another post so people can see what happend today with my vechile that is not evan 7 months old. ‼️‼️ It's a pity we cant post images and videos‼️‼️
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