Frankie Fenner Meat Merchants
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am appaled that a company of their integrity can go about like this. I put in an order on the 10th Aug an was quoted just under R800 by their manager over the phone. When I went to collect it the bill had gone up to R1070, about a 30% increase due to the butchers cuts. I can understand if there is a difference of R50, but what is the sense of the quote then? I am no longer a fan and will not go back there again. Needless to say I refused to pay the difference and left without the order. I am not paying for someone eldes mistakes. Hasta la vista FFM, after years of being a loyal client you are not part of my shopping list anymore. There are serious issues with your management and internal workings.
1 reviews | Active since Jan 2020
I am appaled that a company of their integrity can go about like this. I put in an order on the 10th Aug an was quoted just under R800 by their manager over the phone. When I went to collect it the bill had gone up to R1070, about a 30% increase due to the butchers cuts. I can understand if there is a difference of R50, but what is the sense of the quote then? I am no longer a fan and will not go back there again. Needless to say I refused to pay the difference and left without the order. I am not paying for someone eldes mistakes. Hasta la vista FFM, after years of being a loyal client you are not part of my shopping list anymore. There are serious issues with your management and internal workings.
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