TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought the 5 pack sausage and was very disappointed. In the cooking process the skin started boiling off making a mushy mess ! My father is a butcher and he can make better wors with one hand!!!!! Do not buy this **** its overpriced. Freddy Hirsch you should be ashamed of yourself !!!
1 reviews | Active since Jan 2020
I bought the 5 pack sausage and was very disappointed. In the cooking process the skin started boiling off making a mushy mess ! My father is a butcher and he can make better wors with one hand!!!!! Do not buy this **** its overpriced. Freddy Hirsch you should be ashamed of yourself !!!
1 reviews | Active since Jan 2020
What an unpleasant experience. Phoned the store to enquire about a part. Was told yes we do have the part but system is offline will phone back with a price. This did eventually happen, much later. Gave me a price and I asked that they get it ready for pick up. Came to the store and there it was, the product i asked for was next to the sales counter in a box waiting for me. When i wanted to pay i was informed that they waiting for the price to be uploaded onto the system. We waited for 30min and eventually that was done. Then i wanted to pay and oops, the price was now 4 x what i was quoted. The excuse was sorry i accidentally used the wrong code. Now any one can make a mistake, but 4 times the price? The manager a certain Mr. Cecil Kemp was asked by the attendant at pay out to assist but after waiting a nother 30min I gave up waiting for someone that clearly doesnt value his customers. Yes I took the nock because i have given my customer the price they gave me. I dont buy millions from you but makes use of your store enough for your staff to know me. Poor treatment like this i didnt expect.
1 reviews | Active since Jan 2020
What an unpleasant experience. Phoned the store to enquire about a part. Was told yes we do have the part but system is offline will phone back with a price. This did eventually happen, much later. Gave me a price and I asked that they get it ready for pick up. Came to the store and there it was, the product i asked for was next to the sales counter in a box waiting for me. When i wanted to pay i was informed that they waiting for the price to be uploaded onto the system. We waited for 30min and eventually that was done. Then i wanted to pay and oops, the price was now 4 x what i was quoted. The excuse was sorry i accidentally used the wrong code. Now any one can make a mistake, but 4 times the price? The manager a certain Mr. Cecil Kemp was asked by the attendant at pay out to assist but after waiting a nother 30min I gave up waiting for someone that clearly doesnt value his customers. Yes I took the nock because i have given my customer the price they gave me. I dont buy millions from you but makes use of your store enough for your staff to know me. Poor treatment like this i didnt expect.
1 reviews | Active since Jan 2020
I worked for Freddy Hirsch couple years ago and I still did not get paid for the month that I worked for its been 3 years now I wasted so much of money buying airtime to phone them the managers up to the hr gives a hoot about their workers we use to get picked up at 2 am in the morning to to pack the van I think the owners off Freddy Hirsch don't have a heart what if somebody treated their children like that im sure they would not like it I'd really appreciate it if they could pay me what's due to me
1 reviews | Active since Jan 2020
I worked for Freddy Hirsch couple years ago and I still did not get paid for the month that I worked for its been 3 years now I wasted so much of money buying airtime to phone them the managers up to the hr gives a hoot about their workers we use to get picked up at 2 am in the morning to to pack the van I think the owners off Freddy Hirsch don't have a heart what if somebody treated their children like that im sure they would not like it I'd really appreciate it if they could pay me what's due to me
1 reviews | Active since Jan 2020
I am extremely disappointed in the customer service I have received (or not received) from Freddy Hirsch's online store. I ordered a Christmas gift from their online store on the 14th of December 2023. I received a confirmation email of my order on the same day, stating that I will receive my order within 7-10 working days. As of today, 2 January 2024, I have not received my order. I do understand that there have been some public holidays, as well as the festive season over this time, but the concerning thing for me is that I have not heard a word from Freddy Hirsch since the email confirming my order on the 14th of December. I have sent three follow-up emails, on the 27th and 29th of December, as well as today, 2 January, and have not received a response to any of them. I am extremely concerned as I spent a decent amount of money on my purchase, which was supposed to be a Christmas gift for one of my family members. Maybe I will have the product in time for said family members' birthday in October. We can only hope.
1 reviews | Active since Jan 2020
I am extremely disappointed in the customer service I have received (or not received) from Freddy Hirsch's online store. I ordered a Christmas gift from their online store on the 14th of December 2023. I received a confirmation email of my order on the same day, stating that I will receive my order within 7-10 working days. As of today, 2 January 2024, I have not received my order. I do understand that there have been some public holidays, as well as the festive season over this time, but the concerning thing for me is that I have not heard a word from Freddy Hirsch since the email confirming my order on the 14th of December. I have sent three follow-up emails, on the 27th and 29th of December, as well as today, 2 January, and have not received a response to any of them. I am extremely concerned as I spent a decent amount of money on my purchase, which was supposed to be a Christmas gift for one of my family members. Maybe I will have the product in time for said family members' birthday in October. We can only hope.
1 reviews | Active since Jan 2020
Im coming to the hirsch's store since July 2023 from purchasing an Elba gas stove. Every time we come here the sales assistance gives us a different story every weekend. Technicans come out to see the stove and they say that it's the problem and come to the store reporting that its fine. We requested that the store exchange or refund our gas stove after two set of technicians coming out. I am frustrated with the service I'm getting as everytime that I come here they sugar coat their words and send us away with no solution but many excuses.
1 reviews | Active since Jan 2020
Im coming to the hirsch's store since July 2023 from purchasing an Elba gas stove. Every time we come here the sales assistance gives us a different story every weekend. Technicans come out to see the stove and they say that it's the problem and come to the store reporting that its fine. We requested that the store exchange or refund our gas stove after two set of technicians coming out. I am frustrated with the service I'm getting as everytime that I come here they sugar coat their words and send us away with no solution but many excuses.
1 reviews | Active since Jan 2020
I visited one of their stores.. The store was very clean and everything well packed for customers convienance and the stuff was to friendly
1 reviews | Active since Jan 2020
I visited one of their stores.. The store was very clean and everything well packed for customers convienance and the stuff was to friendly
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