Fudgee'z Three Rivers Worst ever

Fudgee'z Three Rivers is the worst My order came in a torn packet and wet packet with food upside as in the picture . We called the manager (Lerato - who was very helpful) and she said to send the order back. We gave the order back to the driver and he gave an attitude, saying how do we expect the order to come as he is not driving an aeroplane. Then we called the owner Laurette Wolmarans. Who said we must then not order food to be delivered if we have a ****en problem. I then said she must not swear and she said she is gatvol and 61 years old she does not care. If we are not happy with the delivery we must get it in store. We must not make our problem her problem. And said that now we Will not get any food we will go hungry. I also recorded this conversation as it was really shocking that this is the type of client service from An owner The way in which this person spoke to us is really unacceptable, pathetic and common beyond words. If this is how you Laurette speak. I will be taking this further if nothing gets done. It seems like fudgee'z is renowned for delivering pathetic client service