FI
Fun in the Sun Travel Tours
Claimed Business
FI
Fun in the Sun Travel Tours
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Fun in the Sun Travel Tours
Fun in the Sun Travel Tours has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Fun in the Sun Travel Tours across 8 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAG
Anna G
1 reviews | Active since Jan 2020
10 Aug 2025, 14:34
No fun in the sun
Our family recently booked a Women’s Day trip through your agency, and the experience was deeply disappointing from start to finish. When we made the booking, your agent accepted our payment and confirmed there was space for our whole family. However, a week before the trip, one family member was suddenly informed that you had overbooked and there was “nothing you could do.” We booked as a family if there wasn’t enough space, we should have been told at the time of booking so we could make other arrangements with another agency. How disappointing was it to hear of that phone call as we all had planned to go together. The owner said he would sort it out and we all ended up going. On the day of the trip, the notice we received clearly stated to be at the pick-up point by 6:00 AM or risk being left behind. We arrived before 6:00 AM, stood in the cold winter morning for two hours, and only departed at 8:00 AM. Standing outside in the damp cold, with dew falling on us, is not only uncomfortable but unhealthy. This delay was prolonged further by dancing and music just to “buy time” for the buses to arrive from picking up passengers from all over. If buses aren’t ready, give customers the proper time instead of making them wait unnecessarily in harsh weather. The advert promised bottled water for travel. No water was provided to us ,when I asked during food distribution, I was told they would check and never heard back. A second person who I asked later told me it was “finished.” If the trip included bottled water for everyone, this should have been available to all passengers. It should have been given at the beginning of the trip on the bus. The food quality was poor. The breyani had no taste, the meat was of bad quality, and to make matters worse, the cool drinks provided were expired ,the Coke expired in May 2025, and the Sprite in June 2025. Serving expired drinks is unacceptable and raises serious health concerns. My mum and I didn’t drink the cool drink as we had carried own so we finished what was opened already. When I got home I noticed the buddy coke was not sitting stable on the counter so I decided to check the expiry date and indeed it was expired. If anyone still has their cool drinks please check it. When we arrived at Golden Horse Casino, the bus parked extremely far from the entrance, forcing us to walk a long distance just to use the facilities. The owners wife openly displayed irritation and said, “I’ve had a long day and don’t have time for this” in an arrogant tone when addressing a food order mix-up. Frustrations may happen in any business, but staff/owner should never vent them directly onto paying clients. To end the trip, we experienced over an hour of complete disorganization when it was time to leave. There was confusion over who belonged in which bus, reshuffling passengers from different areas, and even disputes breaking out. This chaotic handling showed extremely poor coordination and planning. This was our first trip with Fun in the Sun Tours, and it will be our last. We cannot recommend a company that fails to honor its bookings, serves expired drinks, provides substandard food, leaves customers waiting for hours in the cold, and treats them with disrespect. We hope you take this feedback seriously and improve your booking processes, time management, communication, and customer service standards.
Helpful (0)
|Replies (0)AG
Anna G
1 reviews | Active since Jan 2020
10 Aug 2025, 14:34
No fun in the sun
Our family recently booked a Women’s Day trip through your agency, and the experience was deeply disappointing from start to finish. When we made the booking, your agent accepted our payment and confirmed there was space for our whole family. However, a week before the trip, one family member was suddenly informed that you had overbooked and there was “nothing you could do.” We booked as a family if there wasn’t enough space, we should have been told at the time of booking so we could make other arrangements with another agency. How disappointing was it to hear of that phone call as we all had planned to go together. The owner said he would sort it out and we all ended up going. On the day of the trip, the notice we received clearly stated to be at the pick-up point by 6:00 AM or risk being left behind. We arrived before 6:00 AM, stood in the cold winter morning for two hours, and only departed at 8:00 AM. Standing outside in the damp cold, with dew falling on us, is not only uncomfortable but unhealthy. This delay was prolonged further by dancing and music just to “buy time” for the buses to arrive from picking up passengers from all over. If buses aren’t ready, give customers the proper time instead of making them wait unnecessarily in harsh weather. The advert promised bottled water for travel. No water was provided to us ,when I asked during food distribution, I was told they would check and never heard back. A second person who I asked later told me it was “finished.” If the trip included bottled water for everyone, this should have been available to all passengers. It should have been given at the beginning of the trip on the bus. The food quality was poor. The breyani had no taste, the meat was of bad quality, and to make matters worse, the cool drinks provided were expired ,the Coke expired in May 2025, and the Sprite in June 2025. Serving expired drinks is unacceptable and raises serious health concerns. My mum and I didn’t drink the cool drink as we had carried own so we finished what was opened already. When I got home I noticed the buddy coke was not sitting stable on the counter so I decided to check the expiry date and indeed it was expired. If anyone still has their cool drinks please check it. When we arrived at Golden Horse Casino, the bus parked extremely far from the entrance, forcing us to walk a long distance just to use the facilities. The owners wife openly displayed irritation and said, “I’ve had a long day and don’t have time for this” in an arrogant tone when addressing a food order mix-up. Frustrations may happen in any business, but staff/owner should never vent them directly onto paying clients. To end the trip, we experienced over an hour of complete disorganization when it was time to leave. There was confusion over who belonged in which bus, reshuffling passengers from different areas, and even disputes breaking out. This chaotic handling showed extremely poor coordination and planning. This was our first trip with Fun in the Sun Tours, and it will be our last. We cannot recommend a company that fails to honor its bookings, serves expired drinks, provides substandard food, leaves customers waiting for hours in the cold, and treats them with disrespect. We hope you take this feedback seriously and improve your booking processes, time management, communication, and customer service standards.
0
Replies (0)SM
MS
Mellisa S
1 reviews | Active since Jan 2020
23 Jul 2024, 12:37
Unprofessional
I had made a Deposit in June for a Trip to leave to Capetown in December and due to unforeseen circumstances I couldn't afford to to pay the remaining fees so I asked to cancel my trip in July and requested my refund as there wasn't a "non refundable deposit " on the adverti*****t. I emailed Fun in the Sun and explained but they refused to give me a refund or even a percentage of the deposit back.
Helpful (0)
|Replies (0)MS
Mellisa S
1 reviews | Active since Jan 2020
23 Jul 2024, 12:37
Unprofessional
I had made a Deposit in June for a Trip to leave to Capetown in December and due to unforeseen circumstances I couldn't afford to to pay the remaining fees so I asked to cancel my trip in July and requested my refund as there wasn't a "non refundable deposit " on the adverti*****t. I emailed Fun in the Sun and explained but they refused to give me a refund or even a percentage of the deposit back.
0
Replies (0)MS
Mellisa S
1 reviews | Active since Jan 2020
23 Jul 2024, 12:30
Unprofessional
I had put a Deposit in May on a Holiday to leave to Capetown in December and due to unforeseen circumstances I couldn't afford to to pay the remaining fees so I asked to cancel my trip in June and requested my refund as there was NO "non refundable deposit " on the adverti*****t. I emailed Fun in the Sun and explained but they refused to give me a refund or even a percentage of the deposit back.
Helpful (0)
|Replies (0)MS
Mellisa S
1 reviews | Active since Jan 2020
23 Jul 2024, 12:30
Unprofessional
I had put a Deposit in May on a Holiday to leave to Capetown in December and due to unforeseen circumstances I couldn't afford to to pay the remaining fees so I asked to cancel my trip in June and requested my refund as there was NO "non refundable deposit " on the adverti*****t. I emailed Fun in the Sun and explained but they refused to give me a refund or even a percentage of the deposit back.
0
Replies (0)AM
Aldonna M
1 reviews | Active since Jan 2020
22 Feb 2024, 08:45
***** Tour agency
Dear Travellers, Please be careful of this Travel agency, Mr Andre Naidoo is the owner of this agency. He will offer you cheap prices and then at the last minute give you the itenary which includes USD 500 to pay for water and lunches etc. My sister had to cancel her trip after paying R24000 which to date has not been returned because she couldn't afford the USD 500 which was NOT budgeted for. The clients are not aware until 3/4 weeks after asking for the itenary they find this out. PLease this is a NO GO tour agency. Thanks
Helpful (0)
|Replies (0)AM
Aldonna M
1 reviews | Active since Jan 2020
22 Feb 2024, 08:45
***** Tour agency
Dear Travellers, Please be careful of this Travel agency, Mr Andre Naidoo is the owner of this agency. He will offer you cheap prices and then at the last minute give you the itenary which includes USD 500 to pay for water and lunches etc. My sister had to cancel her trip after paying R24000 which to date has not been returned because she couldn't afford the USD 500 which was NOT budgeted for. The clients are not aware until 3/4 weeks after asking for the itenary they find this out. PLease this is a NO GO tour agency. Thanks
0
Replies (0)MS
Mogie S
1 reviews | Active since Jan 2020
25 Feb 2019, 19:53
My Tour to India with FUN IN THE SUN TRAVELS
Thank you so much for the explendid tour to India. I would highly suggest FUN IN THE SUN TRAVELS for any of your local or internationl tours....Freindly Tour Guide....Great Meals & most importantly tight secuirty. Thinking of the well being of senior citizens.
Helpful (0)
|Replies (0)MS
Mogie S
1 reviews | Active since Jan 2020
25 Feb 2019, 19:53
My Tour to India with FUN IN THE SUN TRAVELS
Thank you so much for the explendid tour to India. I would highly suggest FUN IN THE SUN TRAVELS for any of your local or internationl tours....Freindly Tour Guide....Great Meals & most importantly tight secuirty. Thinking of the well being of senior citizens.
0
Replies (0)JC
Jenny C
1 reviews | Active since Jan 2020
25 Feb 2019, 19:47
Best Travel Experience With The Holy Land
Excellent Service provided by Mr Andre Naidoo the CEO himself. My family & I really enjoyed the trip to Israel. Everything on point From the accomdations t the tours. I would Highly Recomend FUN In The Sun Tours for your next outings....GOD BLESS
Helpful (0)
|Replies (0)JC
Jenny C
1 reviews | Active since Jan 2020
25 Feb 2019, 19:47
Best Travel Experience With The Holy Land
Excellent Service provided by Mr Andre Naidoo the CEO himself. My family & I really enjoyed the trip to Israel. Everything on point From the accomdations t the tours. I would Highly Recomend FUN In The Sun Tours for your next outings....GOD BLESS
0
Replies (0)AA
Anon A
1 reviews | Active since Jan 2020
9 Mar 2018, 14:21
Disgusting service and attitude
If deciding on a group tour or senior citizen's stayaway do not consider using Fun in the Sun travel tours. They say they offer fully inclusive travel packages but during the trip you end up paying for things on your own. Trips scheduled on the itinerary never happen and they dont tell you that any activities you go on are not included in the package. On our trip we lost 2 days of activities. We were also taken to dodgy areas and were expected to buy take-aways on our own account even though it specified meals were provided. The owner Andre boasts about his huge house in Malvern and exotic cars that he has but runs a terrible business.
Helpful (0)
|Replies (0)AA
Anon A
1 reviews | Active since Jan 2020
9 Mar 2018, 14:21
Disgusting service and attitude
If deciding on a group tour or senior citizen's stayaway do not consider using Fun in the Sun travel tours. They say they offer fully inclusive travel packages but during the trip you end up paying for things on your own. Trips scheduled on the itinerary never happen and they dont tell you that any activities you go on are not included in the package. On our trip we lost 2 days of activities. We were also taken to dodgy areas and were expected to buy take-aways on our own account even though it specified meals were provided. The owner Andre boasts about his huge house in Malvern and exotic cars that he has but runs a terrible business.
0
Replies (0)