Furley's Bar & Grill
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We booked a table for 10 to watch a game at this restaurant as we wanted to try a new place. Called 2 weeks in advance to book, manager was great said he would set up a table close to the screen and we would not be disappointed. On arrival we were taken to a table not anywhere near a screen. I asked for the manager that I spoke to on the phone. He came at us with a Terrible disrespectful attitude. Said another group got preference over us so he moved our table. We ended up having 1 extra person at our table. When asking for an extra chair we were told they don't have. I let my group sit at the table and I sat on the step on the floor. While sitting there I see the same manager setting up another table for a group of people. WITH CHAIRS! The ladies(other customers) opposite us were nice enough to extend a chair from their table so we let it slide and made the most of our evening. This was the absolute worst I've been treated at a restaurant/bar! The level of the careless attitude and disrespect received from management was mind blowing. Please fix yourselves!
1 reviews | Active since Jan 2020
We booked a table for 10 to watch a game at this restaurant as we wanted to try a new place. Called 2 weeks in advance to book, manager was great said he would set up a table close to the screen and we would not be disappointed. On arrival we were taken to a table not anywhere near a screen. I asked for the manager that I spoke to on the phone. He came at us with a Terrible disrespectful attitude. Said another group got preference over us so he moved our table. We ended up having 1 extra person at our table. When asking for an extra chair we were told they don't have. I let my group sit at the table and I sat on the step on the floor. While sitting there I see the same manager setting up another table for a group of people. WITH CHAIRS! The ladies(other customers) opposite us were nice enough to extend a chair from their table so we let it slide and made the most of our evening. This was the absolute worst I've been treated at a restaurant/bar! The level of the careless attitude and disrespect received from management was mind blowing. Please fix yourselves!
1 reviews | Active since Jan 2020
The Waitron was amazing, so was the atmosphere and ribs. However I was served a steak that was off. When we questioned it we were told that the steak was fine. When we called the manager the same thing. They did not believe us. Gave the impression that we as customers were the one's in the wrong not them. 10 mins later after I had thrown up then the manager wants to offer a complimentary drink. All this after saying I wasn't looking for a refund or anything just didn't want anyone to be sick. Worst experience of my life.
1 reviews | Active since Jan 2020
The Waitron was amazing, so was the atmosphere and ribs. However I was served a steak that was off. When we questioned it we were told that the steak was fine. When we called the manager the same thing. They did not believe us. Gave the impression that we as customers were the one's in the wrong not them. 10 mins later after I had thrown up then the manager wants to offer a complimentary drink. All this after saying I wasn't looking for a refund or anything just didn't want anyone to be sick. Worst experience of my life.
1 reviews | Active since Jan 2020
So was driving from clients through in newlands today (CPT) and spotted a new place in place of where the original spur was in New lands. Thought id look them up saw their social media's (Instagram) and wow these burgers are huge. So after checking google reviews looks good thought id give it a try and you will not be disappointed at all great prices for what im going to say is a Burger that doesn't fit in my mouth huge. R110 (at the time of writing) Beef or chicken burger which isn't bad for the sheer size . ordered a Hangover Cure you love bacon and egg on a burger that's for you. Kids pops is also a great sized portion. Staff is friendly the manager is awesome and the gentlemen getting the bill for my takeaway even offered if i wanted something to drink no where in takeaway history i got anywhere and someone offered up selling on this was surprised in a good way. Burger tasted amazing was definitely hitting the right spots and i sadly didn't take photos to share next time most definetly. Started from what I can tell in November 2021 and must say they going places. So if you in Cape Town head on down https://furleys.co.za/ or Whatsapp them 071 305 4797 (or call)
1 reviews | Active since Jan 2020
So was driving from clients through in newlands today (CPT) and spotted a new place in place of where the original spur was in New lands. Thought id look them up saw their social media's (Instagram) and wow these burgers are huge. So after checking google reviews looks good thought id give it a try and you will not be disappointed at all great prices for what im going to say is a Burger that doesn't fit in my mouth huge. R110 (at the time of writing) Beef or chicken burger which isn't bad for the sheer size . ordered a Hangover Cure you love bacon and egg on a burger that's for you. Kids pops is also a great sized portion. Staff is friendly the manager is awesome and the gentlemen getting the bill for my takeaway even offered if i wanted something to drink no where in takeaway history i got anywhere and someone offered up selling on this was surprised in a good way. Burger tasted amazing was definitely hitting the right spots and i sadly didn't take photos to share next time most definetly. Started from what I can tell in November 2021 and must say they going places. So if you in Cape Town head on down https://furleys.co.za/ or Whatsapp them 071 305 4797 (or call)
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