GF
Galaxy Foods Industry
Unclaimed Business
GF
Galaxy Foods Industry
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Galaxy Foods Industry
Galaxy Foods Industry has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Galaxy Foods Industry across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
Makgwana M
1 reviews | Active since Jan 2020
16 Jan 2026, 14:33
Bad driving from your vehicle GAL 26 GP
Your driver's almost killed us on the n12 bapsfontein/Delmas off ramp. It was 4:15 on the 16th of January 2026. Number of the vehicle GAL 26 GP. Train your employees on road safety because how can he as a code 14 drive want to overtake another code 14 at the speed of 60 Kms/h while not even signalling his maneuver to overtake into the fast lane.
Helpful (0)
|Replies (0)MM
Makgwana M
1 reviews | Active since Jan 2020
16 Jan 2026, 14:33
Bad driving from your vehicle GAL 26 GP
Your driver's almost killed us on the n12 bapsfontein/Delmas off ramp. It was 4:15 on the 16th of January 2026. Number of the vehicle GAL 26 GP. Train your employees on road safety because how can he as a code 14 drive want to overtake another code 14 at the speed of 60 Kms/h while not even signalling his maneuver to overtake into the fast lane.
0
Replies (0)DW
Diane W
1 reviews | Active since Jan 2020
24 Jul 2025, 15:51
Hairy Marie Biscuits
In January 2025 of this year I purchased Marie biscuits at Giants Cape Gate in Cape Town. I have always enjoyed them with my cup of coffee on a daily basis. To my dismay I found a human hair in my biscuit holding 2 halves together. I felt sick in my tummy just thinking about it. I have been eating these marie biscuits for nearly 2 years already and have always enjoyed them with my coffee. I tried to contact their head office on the phone but had no joy. I left countless messages but noone returned my calls. I then emailed Galaxy Foods and they rep**** to me to say they would look into their quality control and then come back to me. I waited a week or 2 but no one came back to me. I then emailed them again and they rep**** asking for my address details so that they could send me biscuits to compensate. To date I have not received anything nor a reply email to tell me the outcome of this. Then to my utter dismay I found another human hair in my marie biscuit on Monday past 21 July 2025. What are the chances of this happening twice to the same person with the marie biscuits from the same company Galaxy Foods. Well it did, so this clearly proves that there was no quality control to start of with at Galaxy Foods which inturn clearly indicated that there was nothing for them to look into when I complained in January of this year.... So what would even be the point of trying a second time because not only is there no quality control but there is also no customer satisfaction when it comes to keeping their customers happy...
Helpful (0)
|Replies (0)DW
Diane W
1 reviews | Active since Jan 2020
24 Jul 2025, 15:51
Hairy Marie Biscuits
In January 2025 of this year I purchased Marie biscuits at Giants Cape Gate in Cape Town. I have always enjoyed them with my cup of coffee on a daily basis. To my dismay I found a human hair in my biscuit holding 2 halves together. I felt sick in my tummy just thinking about it. I have been eating these marie biscuits for nearly 2 years already and have always enjoyed them with my coffee. I tried to contact their head office on the phone but had no joy. I left countless messages but noone returned my calls. I then emailed Galaxy Foods and they rep**** to me to say they would look into their quality control and then come back to me. I waited a week or 2 but no one came back to me. I then emailed them again and they rep**** asking for my address details so that they could send me biscuits to compensate. To date I have not received anything nor a reply email to tell me the outcome of this. Then to my utter dismay I found another human hair in my marie biscuit on Monday past 21 July 2025. What are the chances of this happening twice to the same person with the marie biscuits from the same company Galaxy Foods. Well it did, so this clearly proves that there was no quality control to start of with at Galaxy Foods which inturn clearly indicated that there was nothing for them to look into when I complained in January of this year.... So what would even be the point of trying a second time because not only is there no quality control but there is also no customer satisfaction when it comes to keeping their customers happy...
0
Replies (0)AM
Akbar M
1 reviews | Active since Jan 2020
2 Jun 2020, 11:53
Drastic Reduction in the Sugar Content could go a long way in avoiding Chronic Illnesses and help the Diabetics.
Many of my Community Church Members seems to be hooked on the Companies Chocolate Creams, in fact I myself enjoy the Biscuit, however as a Diabetic it bad news, since the SUGAR Content of the Biscuits are way too high. At 39.1g per 100g it spirals our glucose levels to between 19-23 (acceptable levels 6-9.). For us to continue enjoying your Chocolate Creams Perhaps you can drastically lower the sugar content. I am sure it would taste just as good with less sugar and you would most certainly help in curtailing Amputations and Hospitalization over time.
Helpful (0)
|Replies (0)AM
Akbar M
1 reviews | Active since Jan 2020
2 Jun 2020, 11:53
Drastic Reduction in the Sugar Content could go a long way in avoiding Chronic Illnesses and help the Diabetics.
Many of my Community Church Members seems to be hooked on the Companies Chocolate Creams, in fact I myself enjoy the Biscuit, however as a Diabetic it bad news, since the SUGAR Content of the Biscuits are way too high. At 39.1g per 100g it spirals our glucose levels to between 19-23 (acceptable levels 6-9.). For us to continue enjoying your Chocolate Creams Perhaps you can drastically lower the sugar content. I am sure it would taste just as good with less sugar and you would most certainly help in curtailing Amputations and Hospitalization over time.
0
Replies (0)