GapRisk Administrators
Claimed Business
GapRisk Administrators
Claimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
0Trustindex Rating
#49Ranked In Insurance
45h 26mReply Time
-100 NPSUnlikely
Replied to 67% of negative reviews
Reply time on negative reviews: 45 hours 26 min
TrustIndex
0
Ranking
#49
in Insurance
Avg Reply
45h 26m
NPS Score
-100
Recommended: Unlikely
Replied to 67% of negative reviews
Reply time on negative reviews: 45 hours 26 min
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About GapRisk Administrators
GapRisk Administrators has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. They reply to 67% of negative reviews, typically within 45 hours 26 min. Hellopeter has tracked GapRisk Administrators across 29 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceS
Sizeka
1 reviews | Active since Jan 2020
11 Jan 2026, 05:30
gapcover
The medical aid paid up its portion the hospital contacted me that the gapcover has not paid and i forward and copied the hospital later months later when i tried following then they said its too late to make a claim i copied to the lady every conversation, then they disappear in thin air no where to be found. i do not recommend them at all. i paid off the hospital so im thanks with these ppl they just want money
Helpful (0)
|Replies (0)S
Sizeka
1 reviews | Active since Jan 2020
11 Jan 2026, 05:30
gapcover
The medical aid paid up its portion the hospital contacted me that the gapcover has not paid and i forward and copied the hospital later months later when i tried following then they said its too late to make a claim i copied to the lady every conversation, then they disappear in thin air no where to be found. i do not recommend them at all. i paid off the hospital so im thanks with these ppl they just want money
0
Replies (0)FA
FAROUK A
1 reviews | Active since Jan 2020
19 Dec 2025, 14:06
Worst Gap Cover Ever
Worst gap cover ever. Almost a **** . All they know is how to reject claims and then blame the medical aid for not covering it properly. What is the point then of gap cover. I think they don't understand there offering well at all. Going to the Ombud. I need to change to a gap cover product that works, as this one clearly doesn't. They find every reason they can to not pay claims.
Helpful (0)
|Replies (0)FA
FAROUK A
1 reviews | Active since Jan 2020
19 Dec 2025, 14:06
Worst Gap Cover Ever
Worst gap cover ever. Almost a **** . All they know is how to reject claims and then blame the medical aid for not covering it properly. What is the point then of gap cover. I think they don't understand there offering well at all. Going to the Ombud. I need to change to a gap cover product that works, as this one clearly doesn't. They find every reason they can to not pay claims.
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Replies (0)M
EK
Elzabe K
1 reviews | Active since Jan 2020
5 Mar 2025, 09:27
I struggled with a claim for my Father, who is 85 years old
I struggled with a claim for my Father, who is 85 years old. After emails and telephonic enquiries, an Angel crossed my path - Sonja Wiese!!! Sonja called back if she promised to call back. She rep**** to my emails. She went the extra extra mile. The best part is that the gap cover claim will be paid in full soon. Sonja, I want to thank you from the bottom of my heart. Thank you for your patience with me. Your knowledge of medical aids are amazing. Keep up the good work.
Helpful (0)
|Replies (0)EK
Elzabe K
1 reviews | Active since Jan 2020
5 Mar 2025, 09:27
I struggled with a claim for my Father, who is 85 years old
I struggled with a claim for my Father, who is 85 years old. After emails and telephonic enquiries, an Angel crossed my path - Sonja Wiese!!! Sonja called back if she promised to call back. She rep**** to my emails. She went the extra extra mile. The best part is that the gap cover claim will be paid in full soon. Sonja, I want to thank you from the bottom of my heart. Thank you for your patience with me. Your knowledge of medical aids are amazing. Keep up the good work.
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Replies (0)LS
Lee-Anne Samuels
1 reviews | Active since Jan 2020
21 Jan 2025, 13:25
Turnaround time has ...
Turnaround time has become extremely long, But Sonja Wiese is on the ball and if my claims get to her she does sort them out almost immediately
Helpful (0)
|Replies (0)LS
Lee-Anne Samuels
1 reviews | Active since Jan 2020
21 Jan 2025, 13:25
Turnaround time has ...
Turnaround time has become extremely long, But Sonja Wiese is on the ball and if my claims get to her she does sort them out almost immediately
0
Replies (0)A
Anton
1 reviews | Active since Jan 2020
9 Jan 2025, 12:16
The GapRisk Administrator that answered my call was of great help
The GapRisk Administrator that answered my call was of great help. Sonja Wiese was friendly and very efficient and of great help to me. Thank you very much much.
Helpful (0)
|Replies (0)BL