DO
Department Of Road & Transport
Unclaimed Business
DO
Department Of Road & Transport
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Department Of Road & Transport
Department Of Road & Transport has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Department Of Road & Transport across 11 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceST
Siphesihle T
1 reviews | Active since Jan 2020
5 Feb 2026, 12:49
Bad service from Rossburgh licencing
Rossburgh Licencing in durban I would like express my disappointment about the Rossburgh Licencing durban . Today I went there to do my licence renewal. I was there at about 6 : 35am . At about 7 : 45am department employee was wearing a pinky tshirt , light skinny jean and black sneakers ; unfortunately I could not get her name but I believe whoever was on duty can identify her. She came 1st called card collections , people followed her 2nd round , she called senior citizen , she also called people with forms . We were all in the queue , she then said we came for people who were here on Tuesday and whose names are on the book that was about 8am and she said the rest of you can go back home as we will not be attending to you and that was 8am. 8am people on the book were called and it was not alot. Mind you the same thing happened yesterday ( wednesday ) , people were sent away without being assisted, People complained on the line as some were saying we have been here since monday and we are being sent away without assistance. Around 9am Ms Quvane came on the telling people that they will only take the names and we must go back as we will not be assisted today. They will take name and allocate for us to return on the given date. I personal asked it's about 9h30 and you are telling us to leave as early as 9h30 , is it possible to wait till closure time maybe you can take few people from us and whoever wants to leave can leave as I believe you cannot just tell people to leave at about 9h30 in at 8am as the lady I described above told us that we can leave after she called the names of the people who were at the testing ground on Tuesday and wrote their name. Ms Quvana said we will be wasting our time as they will not assist us today , She will write the name on the book and allocate the date. She went to the group who was also upset about the service we are getting , one lady said yesterday was there and she was sent away no names were taken , she came back toat at about 4h00 to be told again to go back ladies next to her also raised their disappoint as they also arrived at about 5h00. They took about 10 people. She continued writing our names on the book allocating different dates. I was so disappointed about the bad service we as the citizens we are getting from Rossburgh center there is no order at all . I would have understood if there were maybe different lines for example 1st time application , renewals , collections etc , then maybe say we take certain number of people for each line a day , that is understandable because one will say eish I'm the one who was late but at Rossburgh licensing there is no order and they send people away without being assisted , I was so upset as I was there at 6h35 , 8h00 we are told we are not going to be assisted. I humbly ask that this conduct to be investigated , feedback provided and to take the citizens seriously going forward.
Helpful (0)
|Replies (0)ST
Siphesihle T
1 reviews | Active since Jan 2020
5 Feb 2026, 12:49
Bad service from Rossburgh licencing
Rossburgh Licencing in durban I would like express my disappointment about the Rossburgh Licencing durban . Today I went there to do my licence renewal. I was there at about 6 : 35am . At about 7 : 45am department employee was wearing a pinky tshirt , light skinny jean and black sneakers ; unfortunately I could not get her name but I believe whoever was on duty can identify her. She came 1st called card collections , people followed her 2nd round , she called senior citizen , she also called people with forms . We were all in the queue , she then said we came for people who were here on Tuesday and whose names are on the book that was about 8am and she said the rest of you can go back home as we will not be attending to you and that was 8am. 8am people on the book were called and it was not alot. Mind you the same thing happened yesterday ( wednesday ) , people were sent away without being assisted, People complained on the line as some were saying we have been here since monday and we are being sent away without assistance. Around 9am Ms Quvane came on the telling people that they will only take the names and we must go back as we will not be assisted today. They will take name and allocate for us to return on the given date. I personal asked it's about 9h30 and you are telling us to leave as early as 9h30 , is it possible to wait till closure time maybe you can take few people from us and whoever wants to leave can leave as I believe you cannot just tell people to leave at about 9h30 in at 8am as the lady I described above told us that we can leave after she called the names of the people who were at the testing ground on Tuesday and wrote their name. Ms Quvana said we will be wasting our time as they will not assist us today , She will write the name on the book and allocate the date. She went to the group who was also upset about the service we are getting , one lady said yesterday was there and she was sent away no names were taken , she came back toat at about 4h00 to be told again to go back ladies next to her also raised their disappoint as they also arrived at about 5h00. They took about 10 people. She continued writing our names on the book allocating different dates. I was so disappointed about the bad service we as the citizens we are getting from Rossburgh center there is no order at all . I would have understood if there were maybe different lines for example 1st time application , renewals , collections etc , then maybe say we take certain number of people for each line a day , that is understandable because one will say eish I'm the one who was late but at Rossburgh licensing there is no order and they send people away without being assisted , I was so upset as I was there at 6h35 , 8h00 we are told we are not going to be assisted. I humbly ask that this conduct to be investigated , feedback provided and to take the citizens seriously going forward.
0
Replies (0)BJ
Bridgette J
1 reviews | Active since Jan 2020
2 Jul 2025, 00:58
They keep on saying there is Backlog ,I live in fear
This the letter I wrote Iam not getting any response. Transportation Board Johannesburg [Gauteng ] Dear Smith /Dirah Re: Request for Processing of Permits and Taxi Relief Fund for the Late Ralph Jacob Jones ID 600422 5193081 I am writing to bring to your attention a matter that has been pending for two years since the passing of my husband, Ralph Jacob Jones. As his spouse, I am reaching out to request assistance with the processing of our permits. We had a total of five permits, and I also held temporary permits, including 11 approved permits. However, despite my efforts, I have only received R7200 from the Taxi Relief Fund for one permit, instead of the five permits that we were eligible for. I find it perplexing that one permit was left under my late husband's name, and I kindly request that this be transferred to my name. Furthermore, I have already paid for the necessary receipts, and I am concerned about the delay in processing these permits. Regrettably, I have been receiving death threats, which I believe are unjustified and stressful. I urge you to look into this matter and assist me in resolving the permit issues as soon as possible. I would appreciate your prompt attention to this matter, and I look forward to hearing from you soon. Yours sincerely, Bridgette Jones (Spouse to the late Ralph Jacob Jones Cell:081 031 3871 ID 6509080162088
Helpful (0)
|Replies (0)BJ
Bridgette J
1 reviews | Active since Jan 2020
2 Jul 2025, 00:58
They keep on saying there is Backlog ,I live in fear
This the letter I wrote Iam not getting any response. Transportation Board Johannesburg [Gauteng ] Dear Smith /Dirah Re: Request for Processing of Permits and Taxi Relief Fund for the Late Ralph Jacob Jones ID 600422 5193081 I am writing to bring to your attention a matter that has been pending for two years since the passing of my husband, Ralph Jacob Jones. As his spouse, I am reaching out to request assistance with the processing of our permits. We had a total of five permits, and I also held temporary permits, including 11 approved permits. However, despite my efforts, I have only received R7200 from the Taxi Relief Fund for one permit, instead of the five permits that we were eligible for. I find it perplexing that one permit was left under my late husband's name, and I kindly request that this be transferred to my name. Furthermore, I have already paid for the necessary receipts, and I am concerned about the delay in processing these permits. Regrettably, I have been receiving death threats, which I believe are unjustified and stressful. I urge you to look into this matter and assist me in resolving the permit issues as soon as possible. I would appreciate your prompt attention to this matter, and I look forward to hearing from you soon. Yours sincerely, Bridgette Jones (Spouse to the late Ralph Jacob Jones Cell:081 031 3871 ID 6509080162088
0
Replies (0)KM
Kealeboga M
1 reviews | Active since Jan 2020
27 Jan 2025, 06:26
Multiple potholes in Ditsobotla
I got into an accident on the R52 road driving from Northern Cape to Rustenburg,I bumped into multiple potholes hence there was oncoming traffic and a car behind me.on the road from lichtenburg to Koster called Ditsobotla.I lost two tyres and had to call for emergency road assistance.The road is bad and is a hazard for many of us.I would like to report this for re-embur*****t of this expenditure and I would like to ask helo Peter to assist me with the correct channels to report this issue
Helpful (0)
|Replies (0)KM
Kealeboga M
1 reviews | Active since Jan 2020
27 Jan 2025, 06:26
Multiple potholes in Ditsobotla
I got into an accident on the R52 road driving from Northern Cape to Rustenburg,I bumped into multiple potholes hence there was oncoming traffic and a car behind me.on the road from lichtenburg to Koster called Ditsobotla.I lost two tyres and had to call for emergency road assistance.The road is bad and is a hazard for many of us.I would like to report this for re-embur*****t of this expenditure and I would like to ask helo Peter to assist me with the correct channels to report this issue
0
Replies (0)SM
Sakie M
1 reviews | Active since Jan 2020
25 Aug 2023, 09:41
*********** STAFF
I rendered transportation services for this department early in July and I submitted my invoice on the 15th of July, but up until this hour my money has not yet been paid. Numerous staff members told me it was Mrs Nomakula Mbolekwa's incompitency, she lost my documents and I had to re submit the documents from the quotation to the invoice. Today they're paying service providers and the very same woman is telling me my invoice will not be paid today because it is held up in some other office. The woman is rude, arrogant and ***********.
Helpful (0)
|Replies (0)SM
Sakie M
1 reviews | Active since Jan 2020
25 Aug 2023, 09:41
*********** STAFF
I rendered transportation services for this department early in July and I submitted my invoice on the 15th of July, but up until this hour my money has not yet been paid. Numerous staff members told me it was Mrs Nomakula Mbolekwa's incompitency, she lost my documents and I had to re submit the documents from the quotation to the invoice. Today they're paying service providers and the very same woman is telling me my invoice will not be paid today because it is held up in some other office. The woman is rude, arrogant and ***********.
0
Replies (0)JA
JEFFERSON A
1 reviews | Active since Jan 2020
15 Oct 2022, 09:31
Worse service received
Thank you for denying me my license to operate long distance back in 2001,2002 and 2003 . now I have a new found 2nd and 3rd and 4th income . local Gauteng MEC Ignatius Jacobs Department Of Transport send mails on numerous occasions and up until today no feedback or call-back received .
Helpful (0)
|Replies (0)JA
JEFFERSON A
1 reviews | Active since Jan 2020
15 Oct 2022, 09:31
Worse service received
Thank you for denying me my license to operate long distance back in 2001,2002 and 2003 . now I have a new found 2nd and 3rd and 4th income . local Gauteng MEC Ignatius Jacobs Department Of Transport send mails on numerous occasions and up until today no feedback or call-back received .
0
Replies (0)KP
Kumaren P
1 reviews | Active since Jan 2020
22 Apr 2022, 06:16
I have submitted a claim as from the 26/12/2021 for 2 potholes that i couldn't see and damaged my car very bad but only 3 people there helped me to what they could do
>Today i thought that i was gonna lose my life reason i didnt have transport to fetch medication from my parents house i had a asthma attack and i had to ask the company i work for to please fetch the medication and bring it to me.Where if my report was done along time ago and the gauteng roads was in better condition i wouldn't have been in this mess.Im not pointing fingers to Karen Rush,Nicolette and Lebogang Selomeletso.I really appreciate your help with all my heart.But as for the others yesterday was the first time from 26/12/2021 i got a reply. My car hasn't been the same yet i managed to use whatever money i had put away for my own stuff and borrowed as well to get the car running but to be honest i dont trust it because i can feel and hear noises.Please im begging Cleo to sort this issue out ASAP.Im not here to kill the government to make my car like new but at least give me for what work thats outstanding and the money i spent to get the car running and i wouldn't bother you again. Check all the quotes i have sent from the first and lets sit down and come to a conclusion.
Helpful (0)
|Replies (0)KP
Kumaren P
1 reviews | Active since Jan 2020
22 Apr 2022, 06:16
I have submitted a claim as from the 26/12/2021 for 2 potholes that i couldn't see and damaged my car very bad but only 3 people there helped me to what they could do
>Today i thought that i was gonna lose my life reason i didnt have transport to fetch medication from my parents house i had a asthma attack and i had to ask the company i work for to please fetch the medication and bring it to me.Where if my report was done along time ago and the gauteng roads was in better condition i wouldn't have been in this mess.Im not pointing fingers to Karen Rush,Nicolette and Lebogang Selomeletso.I really appreciate your help with all my heart.But as for the others yesterday was the first time from 26/12/2021 i got a reply. My car hasn't been the same yet i managed to use whatever money i had put away for my own stuff and borrowed as well to get the car running but to be honest i dont trust it because i can feel and hear noises.Please im begging Cleo to sort this issue out ASAP.Im not here to kill the government to make my car like new but at least give me for what work thats outstanding and the money i spent to get the car running and i wouldn't bother you again. Check all the quotes i have sent from the first and lets sit down and come to a conclusion.
0
Replies (0)AC
Authur C
1 reviews | Active since Jan 2020
14 Dec 2021, 18:59
Pleading to Department of Road and Transport to investigate Salt employee benefits PTY LTD, to pay out our money we worked hard for.
I'm working as a driver. Struggling to claim my money from Salt employee benefits PTY LTD. I wrote a review here and noticed there's many reviews they don't answer and sort them out. I'm pleading to Department of Road and transport to investigate this company, looks like they crooks and the campanies we work for use this Salt employee benefits. They robbing us what we worked hard for.
Helpful (0)
|Replies (0)AC
Authur C
1 reviews | Active since Jan 2020
14 Dec 2021, 18:59
Pleading to Department of Road and Transport to investigate Salt employee benefits PTY LTD, to pay out our money we worked hard for.
I'm working as a driver. Struggling to claim my money from Salt employee benefits PTY LTD. I wrote a review here and noticed there's many reviews they don't answer and sort them out. I'm pleading to Department of Road and transport to investigate this company, looks like they crooks and the campanies we work for use this Salt employee benefits. They robbing us what we worked hard for.
0
Replies (0)UD
Utsav D
1 reviews | Active since Jan 2020
3 Feb 2021, 12:48
Racism in government department
I have been subject to a racist remark at the Mpephu Provincial office of the Department of Road and Transport. The incident happened on 03/02/2021. The remark was made by the female cashier. She refused to give me her name.
Helpful (0)
|Replies (0)UD
Utsav D
1 reviews | Active since Jan 2020
3 Feb 2021, 12:48
Racism in government department
I have been subject to a racist remark at the Mpephu Provincial office of the Department of Road and Transport. The incident happened on 03/02/2021. The remark was made by the female cashier. She refused to give me her name.
0
Replies (0)