Excellent customer service from Sound Experience!!!!!!!!

I searched for a Nacon PS4 Revolut Unlimited Pro Controller and found this amazing prize R1 940,00 at Sound Experience. Of course I first read the reviews on their website and phoned them to confirm that the product was still available at that amazing price. It was. I immediately paid and ordered the Controller and immediately received a email from Sound Experience Online Store confirming the order and confirming it is being processed. Also Mr Robert McGill saying if I experience any problems with the order I should contact him. Delivery will be done within 3-5 days. On the 3rd day we were already looking for the courier. However on Friday still not but emails from courier company. Friday 17/09/2021 13:19 I sent my 1st email to Mr Robert McGill complaining that we have not received anything. At 14:53 M Tebogo phoned apologizing for the delay and explained they contacted the courier company and we will receive Controller on Friday. Much later we phoned the courier service and learned it will only be delivered on Monday. On Saturday 18/09/2021 12:55 I again sent an email to Mr Robert McGill about the situation. Sunday morning 7:55 I received a call from Ceaser Fastway Couries confirming delivery of the Controller. We received the Controller 19/09/2021 11:04. I would like to thank Mr Robert McGill (Sound Experience Entertainment) for excellent customer service. I will definitely do online shopping with Sound Experience in the future.