GetSmarter
Claimed Business
GetSmarter
Claimed Business
8 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, GetSmarter faces overwhelming criticism centered on its certificate issuance process. Customers consistently report being unable to receive, download, or print certificates after completing courses. The digital certificate system is described as inaccessible and impractical, with employers reportedly unable to verify credentials easily. Multiple reviewers express frustration at spending significant money on courses only to have no usable proof of completion. Communication and responsiveness from the support team are also frequently criticized, with emails and calls reportedly going unanswered for extended periods.
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Education & Training
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|8 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About GetSmarter
Based on recent customer reviews, GetSmarter faces overwhelming criticism centered on its certificate issuance process. Customers consistently report being unable to receive, download, or print certificates after completing courses. The digital certificate system is described as inaccessible and impractical, with employers reportedly unable to verify credentials easily. Multiple reviewers express frustration at spending significant money on courses only to have no usable proof of completion. Communication and responsiveness from the support team are also frequently criticized, with emails and calls reportedly going unanswered for extended periods.
GetSmarter has a TrustIndex of 0 out of 10 on Hellopeter, based on 8 reviews in the last 12 months. Hellopeter has tracked GetSmarter across 79 total reviews. How is the TrustIndex calculated? →
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJS
Joggie S
1 reviews | Active since Jan 2020
17 Feb 2026, 13:16
Avoid Getsmarter/UCT alliance online studies.
Pathetic service. They do not issue certification for course completion. The online portal where you can apparently only view your certificate does not work. And when one asks for an order form to order a hardcopy,their response is zero. Do not make use of this insituition.
Helpful (0)
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Joggie S
1 reviews | Active since Jan 2020
17 Feb 2026, 13:16
Avoid Getsmarter/UCT alliance online studies.
Pathetic service. They do not issue certification for course completion. The online portal where you can apparently only view your certificate does not work. And when one asks for an order form to order a hardcopy,their response is zero. Do not make use of this insituition.
0
Replies (0)HW
Haze W
1 reviews | Active since Jan 2020
4 Jan 2026, 15:31
They don't issue certificates for completed courses
They don't issue certificates for their course! So disappointing because people pay money that they don't even have sometimes to do the courses and they can't even issue certificates so that you can use it to apply for work.
Helpful (0)
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Haze W
1 reviews | Active since Jan 2020
4 Jan 2026, 15:31
They don't issue certificates for completed courses
They don't issue certificates for their course! So disappointing because people pay money that they don't even have sometimes to do the courses and they can't even issue certificates so that you can use it to apply for work.
0
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Renco G
1 reviews | Active since Jan 2020
16 Oct 2025, 08:31
UCT+GetSmarter = DOG **** !
What an absolute LOAD OF TOSS ! This is prime of how the highets of standards took a nose dive into DOG ****. Completed commercial & contract law course. 1. Supposed "head tutor" didn't even feature once throughout the course. For all I know it's just a ChatBot with a profile photo: 2. Head tutor " who claims to have an LLM and specialising in property Law" Had to verify from course "faculty" if a Land Purchase Agreement in SA required a "Erf" number. IT'S COMMON FREAKEN SENSE. 3. Certificates: what a load of cheap-ass ****. It looks like toilet paper on a screen with some blurry UCT logo. Certificate also states "can ONLY, be viewed online "HUH????" YOU CAN'T download it AT ALL. It's also signed by "interim registrar" - *** is an "interim" registrar ? 4. Certificates states: Person has completed course in estimated 63 HOURS. This was a 9 week course, how the HELL do they know how much time I've spent? It's a cheap way to make sure that the certificate has NO merit and that no potential employer will take you seriously. I AM ASHAMED OF UINVERSITY OF CAPE TOWN TO EVEN BE AFFILIATED WITH THIS ****. SHAME ON UCT AND GETSMARTER. They are both now just corprates out for making the bucks.
Helpful (0)
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Renco G
1 reviews | Active since Jan 2020
16 Oct 2025, 08:31
UCT+GetSmarter = DOG **** !
What an absolute LOAD OF TOSS ! This is prime of how the highets of standards took a nose dive into DOG ****. Completed commercial & contract law course. 1. Supposed "head tutor" didn't even feature once throughout the course. For all I know it's just a ChatBot with a profile photo: 2. Head tutor " who claims to have an LLM and specialising in property Law" Had to verify from course "faculty" if a Land Purchase Agreement in SA required a "Erf" number. IT'S COMMON FREAKEN SENSE. 3. Certificates: what a load of cheap-ass ****. It looks like toilet paper on a screen with some blurry UCT logo. Certificate also states "can ONLY, be viewed online "HUH????" YOU CAN'T download it AT ALL. It's also signed by "interim registrar" - *** is an "interim" registrar ? 4. Certificates states: Person has completed course in estimated 63 HOURS. This was a 9 week course, how the HELL do they know how much time I've spent? It's a cheap way to make sure that the certificate has NO merit and that no potential employer will take you seriously. I AM ASHAMED OF UINVERSITY OF CAPE TOWN TO EVEN BE AFFILIATED WITH THIS ****. SHAME ON UCT AND GETSMARTER. They are both now just corprates out for making the bucks.
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Replies (0)DK
Dipuo K
1 reviews | Active since Jan 2020
10 Oct 2025, 07:54
Certificate issuing
I am still awaiting my certificate. I did compliance Management in Octoner 2024. I cannot use their digital certificate anywhere. Don't register here because you will suffer after completing their courses. I NEED MY VERIFICAYE PLEASE
Helpful (0)
|Replies (0)DK
Dipuo K
1 reviews | Active since Jan 2020
10 Oct 2025, 07:54
Certificate issuing
I am still awaiting my certificate. I did compliance Management in Octoner 2024. I cannot use their digital certificate anywhere. Don't register here because you will suffer after completing their courses. I NEED MY VERIFICAYE PLEASE
0
Replies (0)FF
Funyanwa F
1 reviews | Active since Jan 2020
14 Jul 2025, 11:16
Project Management Short course
I am writing regarding the Project Management course I completed in 2021. Although I’ve been informed that the certificate was issued, I can confirm that I did not receive it — neither via email nor by post. I’ve submitted the requested affidavit confirming I did not receive my Project Management course certificate from 2021. However, I’ve been informed that the document is “incorrect.”
Helpful (0)
|Replies (0)FF
Funyanwa F
1 reviews | Active since Jan 2020
14 Jul 2025, 11:16
Project Management Short course
I am writing regarding the Project Management course I completed in 2021. Although I’ve been informed that the certificate was issued, I can confirm that I did not receive it — neither via email nor by post. I’ve submitted the requested affidavit confirming I did not receive my Project Management course certificate from 2021. However, I’ve been informed that the document is “incorrect.”
0
Replies (0)HM
Ham M
1 reviews | Active since Jan 2020
25 Jun 2025, 21:27
No certificate
I spent more than R15 000 on a commercial and contract and law short course, only to find out that no certificate is issued. I am told of digital certificate which i can not even access. Please do not waste your money on that nonsense.
Helpful (0)
|Replies (0)HM
Ham M
1 reviews | Active since Jan 2020
25 Jun 2025, 21:27
No certificate
I spent more than R15 000 on a commercial and contract and law short course, only to find out that no certificate is issued. I am told of digital certificate which i can not even access. Please do not waste your money on that nonsense.
0
Replies (0)SM
Slondiwe M
1 reviews | Active since Jan 2020
25 Jun 2025, 19:58
*******
They don’t issue certificates and when you say you have issues getting the digital ones they will tell you they no longer do it and you will spend weeks begging them to assist you
Helpful (0)
|Replies (0)SM
Slondiwe M
1 reviews | Active since Jan 2020
25 Jun 2025, 19:58
*******
They don’t issue certificates and when you say you have issues getting the digital ones they will tell you they no longer do it and you will spend weeks begging them to assist you
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Replies (0)HW
Haze W
1 reviews | Active since Jan 2020
22 May 2025, 12:50
They don't issue certificates upon completion!
They don't issue any certificates you can actually use. They send a link which they tell you to share with anyone who needs to view your certificate. BUT for the people to view your certificate they first need to register and go through some login process just to view your certificate. Which employer has time to do that?
Helpful (0)
|Replies (0)HW
Haze W
1 reviews | Active since Jan 2020
22 May 2025, 12:50
They don't issue certificates upon completion!
They don't issue any certificates you can actually use. They send a link which they tell you to share with anyone who needs to view your certificate. BUT for the people to view your certificate they first need to register and go through some login process just to view your certificate. Which employer has time to do that?
0
Replies (0)