GE
Global Eyes
Claimed Business
GE
Performance(last 12 months):
Ranked In Other
#2NPS Score
-100Unlikely
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNM
Nosisi M
1 reviews | Active since Jan 2020
19 Nov 2025, 17:55
Global eyes never delivered my purchases and no refund.
They did nothing about my purchase, did not receive anything from them no refund nothing. The item I bought was never delivered. No explanations nothing. After being a loyal customer.
Helpful (0)
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Nosisi M
1 reviews | Active since Jan 2020
19 Nov 2025, 17:55
Global eyes never delivered my purchases and no refund.
They did nothing about my purchase, did not receive anything from them no refund nothing. The item I bought was never delivered. No explanations nothing. After being a loyal customer.
0
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Phumzilem M
1 reviews | Active since Jan 2020
14 Aug 2024, 04:26
Disappointing
I placed an order with them on 01 Aug 2024. I recieved no order confirmation and contacted the store through Whatsapp, asking for an order confirmation and they informed me they were having issues with issuing them but it has been resolved. I mentioned that i still havent recieved and I would like to track the order. They told me to allow 4-6 working days for delivery, this was on the 05 Aug 2024. On the 09 Aug 2024 I mentioned that I was not happy on how my query has been handled and they rep**** on Whatsapp saying my order will be out for delivery and soneone from the store would be contacting me. The store contacted me the same day saying the item is out of stock and the manufacturer will no longer be producing the Versace Tributes. Unhappy I asked for a full refund, but was told I need to chose something else in the same price range. The lady at the store said she would be sending pictures and I can choose, its Aug 14 and I am still waiting. I called again after not getting feedback or pictures and another Lady said she would be escalating. At this point i just want my money back because what a disappointing service and I do not want anything they offering except for my money back
Helpful (0)
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Phumzilem M
1 reviews | Active since Jan 2020
14 Aug 2024, 04:26
Disappointing
I placed an order with them on 01 Aug 2024. I recieved no order confirmation and contacted the store through Whatsapp, asking for an order confirmation and they informed me they were having issues with issuing them but it has been resolved. I mentioned that i still havent recieved and I would like to track the order. They told me to allow 4-6 working days for delivery, this was on the 05 Aug 2024. On the 09 Aug 2024 I mentioned that I was not happy on how my query has been handled and they rep**** on Whatsapp saying my order will be out for delivery and soneone from the store would be contacting me. The store contacted me the same day saying the item is out of stock and the manufacturer will no longer be producing the Versace Tributes. Unhappy I asked for a full refund, but was told I need to chose something else in the same price range. The lady at the store said she would be sending pictures and I can choose, its Aug 14 and I am still waiting. I called again after not getting feedback or pictures and another Lady said she would be escalating. At this point i just want my money back because what a disappointing service and I do not want anything they offering except for my money back
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Replies (0)RD
Reo De'janeiro
1 reviews | Active since Jan 2020
16 Mar 2023, 10:51
Global Eyes optometrist
I have been one of the supporters for global eyes and my recent purchase was nothing short of horrible experience, the courier service that they’re currently offering is one frustrating service, and every time I’d check the status of my order delivery it keeps on showing unable to to deliver yet there’s never been anyone who came to my house to deliver I’ve used my time and money to follow up with DSV courier and to my frustration I was sent from one department and to the other with no positive outcome I will never buy from global eyes
Helpful (0)
|Replies (0)RD
Reo De'janeiro
1 reviews | Active since Jan 2020
16 Mar 2023, 10:51
Global Eyes optometrist
I have been one of the supporters for global eyes and my recent purchase was nothing short of horrible experience, the courier service that they’re currently offering is one frustrating service, and every time I’d check the status of my order delivery it keeps on showing unable to to deliver yet there’s never been anyone who came to my house to deliver I’ve used my time and money to follow up with DSV courier and to my frustration I was sent from one department and to the other with no positive outcome I will never buy from global eyes
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Replies (0)NO
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Anonymous
1 reviews | Active since Jan 2020
14 May 2020, 11:15
Excellent Service
I bought my spectacles online and it was an amazingly easy experience. The selection they have is world class with lots of top brands. The support team was also very friendly and patient. I also compared prices and they were by far the best value out there, especially on luxury brands.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
14 May 2020, 11:15
Excellent Service
I bought my spectacles online and it was an amazingly easy experience. The selection they have is world class with lots of top brands. The support team was also very friendly and patient. I also compared prices and they were by far the best value out there, especially on luxury brands.
0
Replies (0)