Active since May 2020
Worst worst worst company you could ever deal with. Literally ********s, the owner of this company was paid a few thousands to weld and fit a gate at my premises. Paid the full amount and he literally disappeared and did not do the work!!! False promises for two weeks, with voice notes supposedly giving updates as to what he’s doing but nothing was actually done. Called today to ask again about the gate, became extremely defensive, used extremely vulgar and derogatory language to try and hide away from the fact that he DID NOT EVEN START THE WORK!! - to a point where he said “well theres nothing you can do about it, you can’t do anything, the police can’t do anything” - contacted the wife as well, where she claims to have nothing to do with the job and none of this is her responsibility as well. Absolutely shocking - STAY FAR FAR AWAY!!!! - money lost and valuable time too!
Solid and professional. Very responsive to queries and always has the latest shades that are trending.
Appalling service and attitude of staff at Makro Crown Mines!!! Walked in at 4:30pm. Stood and waited for half an hour for the workers at the paint department to assist us without even being acknowledged as customers waiting, not a "hello" or "ill be with you in a few minutes". Paint department was rude, unhelpful and just unpleasant to deal with. Felt as if I'm asking them for a favour to assist me. There was NO floor manager to be seen on the ground. We asked three people for the manager until we were directed by the FOURTH person to find him. Seems to have been a co-worker cover move that the staff "play". We were insulted by the assistant manager (Tembiso). He told us that there is nothing wrong with "my people" and that everyone in the store can't be a problem, it must be US having the issue. Is that a way to speak to your customers? Cashier was rude! She confused us with someone she spoke to earlier and told us "you are here again, I already told you where to go" after handing our receipt (in the interim of us packing our goods) she remarked "are you waiting for something?" If the staff are unhappy in their work environment they should look for work some place else. This attitude should not be brought upon the customers. Absolutely disappointed! Will not be returning to Makro Crown Mines! Pity there isn't a rating lower than a 1 star.
Their online store is amazing. A beautiful range of all the latest luxury eyewear brands at the best prices around. Great customer support as well. The Optometrist is very friendly too.
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