GN
GLOBAL NETWORK SA (PTY LTD)
Claimed Business
GN
GLOBAL NETWORK SA (PTY LTD)
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Frans A
1 reviews | Active since Jan 2020
2 Feb 2023, 13:02
Unreliable and Unprofessional ISP
Global Network Systems is in my opinion by far the worst ISP I have dealt with. On site inspection they recommended I get new routers. I did not want to replace as the current routers were working perfectly but if I did, I wanted a mesh system. The one tech said a mesh system would work very well. Then the second tech told me that he does not recommend a mesh system. After the conflicting advice I was rather unsure so I asked the technician if I could use my current router until such time as when I have decided to do the mesh or not. Giving me time to further explore the pros and cons. He replied ofcourse. Then the day they came to install, 5 hours later the technician can't get the router configured. Then he finally says its setup but later when we wanted to watch Netflix and he had already left, it would not work. We could downlowd but not upload which a speed test confirmed. So we made GNS aware and they install a temp router which resolved the netflix problem but our telephone lines were still down. After a couple of days I am rather annoyed as our VoIp phone lines dont work and I made my frustration clear to the owner. His reply to me is that I must learn to listen to the professionals....... not what I expected but this infuriated me seeing that their techs are the ones who kept giving me conflicting advice not to mention they installed their loan router and still our phones did not work costing me business. After a few more incidents and the owner being condescending we decided to rather find another ISP. I will only say this we eventually moved to Easitelecom. So professional and friendly. Took them 1 hour to setup check and all is working perfectly. No issues and no rude owner to deal with. So I did listen and took the real professionals advice.
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Frans A
1 reviews | Active since Jan 2020
2 Feb 2023, 13:02
Unreliable and Unprofessional ISP
Global Network Systems is in my opinion by far the worst ISP I have dealt with. On site inspection they recommended I get new routers. I did not want to replace as the current routers were working perfectly but if I did, I wanted a mesh system. The one tech said a mesh system would work very well. Then the second tech told me that he does not recommend a mesh system. After the conflicting advice I was rather unsure so I asked the technician if I could use my current router until such time as when I have decided to do the mesh or not. Giving me time to further explore the pros and cons. He replied ofcourse. Then the day they came to install, 5 hours later the technician can't get the router configured. Then he finally says its setup but later when we wanted to watch Netflix and he had already left, it would not work. We could downlowd but not upload which a speed test confirmed. So we made GNS aware and they install a temp router which resolved the netflix problem but our telephone lines were still down. After a couple of days I am rather annoyed as our VoIp phone lines dont work and I made my frustration clear to the owner. His reply to me is that I must learn to listen to the professionals....... not what I expected but this infuriated me seeing that their techs are the ones who kept giving me conflicting advice not to mention they installed their loan router and still our phones did not work costing me business. After a few more incidents and the owner being condescending we decided to rather find another ISP. I will only say this we eventually moved to Easitelecom. So professional and friendly. Took them 1 hour to setup check and all is working perfectly. No issues and no rude owner to deal with. So I did listen and took the real professionals advice.
0
Replies (0)SM
Sarah M
1 reviews | Active since Jan 2020
25 Nov 2021, 09:33
Worst company ever! Do not work with them
Worst company ever. No ethics or morals at all. I highly recommend do not work for them or with them. Many staff have come and gone as it is a toxic environment with directors who are very badly behaved with staff and unprofessional. Director shouts and take out anger issues at staff just because they feel like it. Staff have to avoid directors temper tantrums when they are just trying their best to work hard..no support from any management who turn a blind ear and deaf ear to everything that goes on and ignore emails sent for help.
Helpful (0)
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Sarah M
1 reviews | Active since Jan 2020
25 Nov 2021, 09:33
Worst company ever! Do not work with them
Worst company ever. No ethics or morals at all. I highly recommend do not work for them or with them. Many staff have come and gone as it is a toxic environment with directors who are very badly behaved with staff and unprofessional. Director shouts and take out anger issues at staff just because they feel like it. Staff have to avoid directors temper tantrums when they are just trying their best to work hard..no support from any management who turn a blind ear and deaf ear to everything that goes on and ignore emails sent for help.
0
Replies (0)