Go Rugged
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
100
Recommended: Very Likely
Jun '25 - May '26
Go Rugged has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Go Rugged across 6 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I ordered a RAM cell phone holder from GoRugged and it was the wrong one. I paid for it and Rochelle said she will discuss with her "boss" in order to find me the correct one. Two days and she WA me, they found the one I am looking for, had to pay the difference in(small amount, still a very good price) and they courier it to me with no cost. I live in another town. WHAT AMAZING SERVICE from these guys!!!
1 reviews | Active since Jan 2020
I ordered a RAM cell phone holder from GoRugged and it was the wrong one. I paid for it and Rochelle said she will discuss with her "boss" in order to find me the correct one. Two days and she WA me, they found the one I am looking for, had to pay the difference in(small amount, still a very good price) and they courier it to me with no cost. I live in another town. WHAT AMAZING SERVICE from these guys!!!
1 reviews | Active since Jan 2020
I had a very bad experience with BlackView; Centurion with a sub-standard product as well as with horrific service from their front desk, reception…really, really bad!!! Thus, I was quite sceptical about the “rugged phone” industry. At last, I got in touch with GoRugged in Centurion, found them on internet. Talked to Rochelle there and went through to them, yesterday(02.05.2025) with a very warm and pleasant reception and she talked me through ALL of my questions and concerns. GREAT experience and I have reason to believe the Ulefone I bought, is going to live up to my expectations and even exceed what I expect! THANK YOU, Rochelle, you are a star!!!
1 reviews | Active since Jan 2020
I had a very bad experience with BlackView; Centurion with a sub-standard product as well as with horrific service from their front desk, reception…really, really bad!!! Thus, I was quite sceptical about the “rugged phone” industry. At last, I got in touch with GoRugged in Centurion, found them on internet. Talked to Rochelle there and went through to them, yesterday(02.05.2025) with a very warm and pleasant reception and she talked me through ALL of my questions and concerns. GREAT experience and I have reason to believe the Ulefone I bought, is going to live up to my expectations and even exceed what I expect! THANK YOU, Rochelle, you are a star!!!
1 reviews | Active since Jan 2020
I had email Go Rugged on the 31st of October and they had emailed back me immediately the next morning, I was assisted with my questions and purchase through and through, with what item I wanted and what colour I had wanted it in and what their regular delivery time is, it all ran quite smoothly and I had paid later in the day for my item, I received my new rugged phone the next day before midday had hit. Ordered my item on the 1st and delivered on the 2nd without any problems, thank you Miss Adelia for assisting me with buying my phone, I am grateful
1 reviews | Active since Jan 2020
I had email Go Rugged on the 31st of October and they had emailed back me immediately the next morning, I was assisted with my questions and purchase through and through, with what item I wanted and what colour I had wanted it in and what their regular delivery time is, it all ran quite smoothly and I had paid later in the day for my item, I received my new rugged phone the next day before midday had hit. Ordered my item on the 1st and delivered on the 2nd without any problems, thank you Miss Adelia for assisting me with buying my phone, I am grateful
1 reviews | Active since Jan 2020
We have been supporting Andries of Go Rugged in Midrand since our first experience with him, this is a salesman who will go out of his way to ensure that his customers are satisfied and have consistently great service. If you are in the market for a Rugged phone and want the sales person to listen to your needs and give you viable options and then continue to give you excellent after sales service - Andries is your man!
1 reviews | Active since Jan 2020
We have been supporting Andries of Go Rugged in Midrand since our first experience with him, this is a salesman who will go out of his way to ensure that his customers are satisfied and have consistently great service. If you are in the market for a Rugged phone and want the sales person to listen to your needs and give you viable options and then continue to give you excellent after sales service - Andries is your man!
1 reviews | Active since Jan 2020
If you are looking for outstanding customer service then I would highly recommend Andries Zietsman of Go Rugged in Midrand. We smashed a phone yesterday afternoon that we bought from another supplier with atrocious customer service. One phone call to Andries and he came back to say unfortunately they can't assist with that model as they never stocked it, offered us a cost effective alternative phone, delivered it to our door in Randburg this morning! Never would I have imagined, that customer retention was so imperative to a cellphone company, that they would physically get into their car to deliver one handset, BUT, this is the reason it is now the third phone we have purchased from Andries in less than a year.
1 reviews | Active since Jan 2020
If you are looking for outstanding customer service then I would highly recommend Andries Zietsman of Go Rugged in Midrand. We smashed a phone yesterday afternoon that we bought from another supplier with atrocious customer service. One phone call to Andries and he came back to say unfortunately they can't assist with that model as they never stocked it, offered us a cost effective alternative phone, delivered it to our door in Randburg this morning! Never would I have imagined, that customer retention was so imperative to a cellphone company, that they would physically get into their car to deliver one handset, BUT, this is the reason it is now the third phone we have purchased from Andries in less than a year.
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