GG
Golden Gecko
Unclaimed Business
GG
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKA
Katerina A
1 reviews | Active since Jan 2020
17 Oct 2017, 12:32
They stole my money!
I placed an order with the Golden Gecko online for a crystal and spells.I deposited R250 rand in their account plus courie fees.After a week nothing arrived.I called and a woman said that they had difficulties with their lines and that they were going to check their bank and come back to me. That was two months ago. I tried to call but since that first time, no one picks up the phone. Unfortunately I placed the order before checking the reviews at Hellopeter.They are two more complaints for orders paid but never received. Police must get informed now!
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Katerina A
1 reviews | Active since Jan 2020
17 Oct 2017, 12:32
They stole my money!
I placed an order with the Golden Gecko online for a crystal and spells.I deposited R250 rand in their account plus courie fees.After a week nothing arrived.I called and a woman said that they had difficulties with their lines and that they were going to check their bank and come back to me. That was two months ago. I tried to call but since that first time, no one picks up the phone. Unfortunately I placed the order before checking the reviews at Hellopeter.They are two more complaints for orders paid but never received. Police must get informed now!
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
15 Mar 2017, 09:04
No delivery and no response
<p>I ordered some items online from Golden Gecko's website and did an EFT for the invoice when I received it via email. I have tried a number of times to phone the contact number, I've emailed them and even tried to find them on FB. No luck... So I have essentially paid for goods I have not received and it looks like I can't even get hold of them to ask for a refund. Shocking service... needless to say, I will NEVER deal with his company again.</p>
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Anonymous
1 reviews | Active since Jan 2020
15 Mar 2017, 09:04
No delivery and no response
<p>I ordered some items online from Golden Gecko's website and did an EFT for the invoice when I received it via email. I have tried a number of times to phone the contact number, I've emailed them and even tried to find them on FB. No luck... So I have essentially paid for goods I have not received and it looks like I can't even get hold of them to ask for a refund. Shocking service... needless to say, I will NEVER deal with his company again.</p>
0
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Anonymous
1 reviews | Active since Jan 2020
23 Aug 2016, 12:15
HAVEN'T RECEIVED ANY RESPONSE TO MY ORDER NOT ARRIVING FOR 2 WEEKS AFTER PAYING FOR 3 DAY COURIER DELIVERY!
<p>I would just like to make others aware of my experience placing an order on the online store of Golden Gecko.co.za of which they do have a physical store as well located in Benoni, JHB East. I had placed an order online and proceeded to checkout after which they sent me an email containing their banking details which i then used to process the payment and i still sent an email thereafter notifying them that it has all been done. I also paid extra to have the courier option for delivery within 3 days to come directly to my home. Well this was on a Monday and by Thursday i sent an email requesting details regarding the delivery and got no reply so i tried dialling the landline number they have advertised but it doesn't even ring and cuts you off immediately. I then called and emailed again on Friday and after numerous attempts i still get not a single response. As im writing this it's now Thursday of the next week already and have tried again since Monday to no avail. I am so upset, dissapointed and frustrated at that type of service that i'm in complete shock! I highly doubt i will even be refunded at all.</p>
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Anonymous
1 reviews | Active since Jan 2020
23 Aug 2016, 12:15
HAVEN'T RECEIVED ANY RESPONSE TO MY ORDER NOT ARRIVING FOR 2 WEEKS AFTER PAYING FOR 3 DAY COURIER DELIVERY!
<p>I would just like to make others aware of my experience placing an order on the online store of Golden Gecko.co.za of which they do have a physical store as well located in Benoni, JHB East. I had placed an order online and proceeded to checkout after which they sent me an email containing their banking details which i then used to process the payment and i still sent an email thereafter notifying them that it has all been done. I also paid extra to have the courier option for delivery within 3 days to come directly to my home. Well this was on a Monday and by Thursday i sent an email requesting details regarding the delivery and got no reply so i tried dialling the landline number they have advertised but it doesn't even ring and cuts you off immediately. I then called and emailed again on Friday and after numerous attempts i still get not a single response. As im writing this it's now Thursday of the next week already and have tried again since Monday to no avail. I am so upset, dissapointed and frustrated at that type of service that i'm in complete shock! I highly doubt i will even be refunded at all.</p>
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