Active since Mar 2017
Amazing customer service. Efficient and helpful with a faulty item. Very impressed with Shongile and Thobile. Thank you.
I ordered four items, 2 of which were fine. One of the others was broken and the other was too small. I have been trying to get hold of Perfect Dealz to organize a return. They have not responded to my emails and I cannot reach them on the phone. Very disappointed with their service.
I ordered an Xbox 360 Kinect deal online. The item was listed as one in stock. I paid and the order was shown as being picked. Two days later the order was cancelled with no explanation. When I emailed them to ask why the order was cancelled, they responded saying there was no stock. When I went back and checked the website, the listing had been removed. I believe that the listing on the site was a mistake on their part (i.e. it had not been removed once the deal was over) but I imagine that trying to get them to stick to their responsibility to deliver on goods as displayed online is going to be fruitless. Not impressed with the lack of transparency.
<p>I ordered some items online from Golden Gecko's website and did an EFT for the invoice when I received it via email. I have tried a number of times to phone the contact number, I've emailed them and even tried to find them on FB. No luck... So I have essentially paid for goods I have not received and it looks like I can't even get hold of them to ask for a refund. Shocking service... needless to say, I will NEVER deal with his company again.</p>