GR
Golden Rose
Unclaimed Business
GR
Golden Rose
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Golden Rose
Golden Rose has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Golden Rose across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGW
Gia W
1 reviews | Active since Jan 2020
24 Feb 2026, 09:03
Bad Bento
So! Excitedly I saw 'Bento Box' on the menu and what better meal for a growing team then the variety of a Bento box! Not to mention the image reflected my thoughts. So I ordered that only to receive a tray of duck and because he wanted noodles. A container with noodles with one bakchoi. The biggest let down after excitedly telling him I got him a duck bento to top it all of it was excessively chewy so bad choice.
Helpful (0)
|Replies (0)GW
Gia W
1 reviews | Active since Jan 2020
24 Feb 2026, 09:03
Bad Bento
So! Excitedly I saw 'Bento Box' on the menu and what better meal for a growing team then the variety of a Bento box! Not to mention the image reflected my thoughts. So I ordered that only to receive a tray of duck and because he wanted noodles. A container with noodles with one bakchoi. The biggest let down after excitedly telling him I got him a duck bento to top it all of it was excessively chewy so bad choice.
0
Replies (0)GR
Gavin R
1 reviews | Active since Jan 2020
6 Jan 2026, 09:49
Golden Rose .*******
ORDER NO 00098 Waiter Amanda Date 01/01/2026 Time 7.09pm Iam writing to formally lodge a complaint regarding a takeaway order I purchased from Golden Rose Restaurant and Takeaway on 1 January 2026. I arrived at your premises at 19H09 and asked whether I could still place a takeaway order, as the restaurant closes at 19H30. A staff member named Amanda confirmed that I could. I then ordered sweet and sour pork with steamed rice, for which I paid R76. When I arrived home, I was extremely disappointed to find that the meal did not match what I had ordered or paid for. The container consisted of six small round dough *****, each containing only a tiny piece of meat, with no sweet and sour sauce at all. The food was completely dry and inedible. I was only able to eat the steamed rice, as the rest of the meal could not be consumed. This experience made me feel that I had been unfairly treated and overcharged for a meal that was not properly prepared or presented. As a paying customer, I expect reasonable portion sizes and that the dish ordered includes all its essential components, particularly the sauce. I am extremely frustrated by this experience and feel let down as a customer. I would appreciate a response explaining how this happened, as well as a refund or replacement meal to address this matter. I look forward to your response.
Helpful (0)
|Replies (0)GR
Gavin R
1 reviews | Active since Jan 2020
6 Jan 2026, 09:49
Golden Rose .*******
ORDER NO 00098 Waiter Amanda Date 01/01/2026 Time 7.09pm Iam writing to formally lodge a complaint regarding a takeaway order I purchased from Golden Rose Restaurant and Takeaway on 1 January 2026. I arrived at your premises at 19H09 and asked whether I could still place a takeaway order, as the restaurant closes at 19H30. A staff member named Amanda confirmed that I could. I then ordered sweet and sour pork with steamed rice, for which I paid R76. When I arrived home, I was extremely disappointed to find that the meal did not match what I had ordered or paid for. The container consisted of six small round dough *****, each containing only a tiny piece of meat, with no sweet and sour sauce at all. The food was completely dry and inedible. I was only able to eat the steamed rice, as the rest of the meal could not be consumed. This experience made me feel that I had been unfairly treated and overcharged for a meal that was not properly prepared or presented. As a paying customer, I expect reasonable portion sizes and that the dish ordered includes all its essential components, particularly the sauce. I am extremely frustrated by this experience and feel let down as a customer. I would appreciate a response explaining how this happened, as well as a refund or replacement meal to address this matter. I look forward to your response.
0
Replies (0)