GR
Gavin R
Active since Jun 2025
8
Reviews
0
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Reviews
8 reviews3 months ago
Golden Rose .*******
ORDER NO 00098 Waiter Amanda Date 01/01/2026 Time 7.09pm Iam writing to formally lodge a complaint regarding a takeaway order I purchased from Golden Rose Restaurant and Takeaway on 1 January 2026. I arrived at your premises at 19H09 and asked whether I could still place a takeaway order, as the restaurant closes at 19H30. A staff member named Amanda confirmed that I could. I then ordered sweet and sour pork with steamed rice, for which I paid R76. When I arrived home, I was extremely disappointed to find that the meal did not match what I had ordered or paid for. The container consisted of six small round dough *****, each containing only a tiny piece of meat, with no sweet and sour sauce at all. The food was completely dry and inedible. I was only able to eat the steamed rice, as the rest of the meal could not be consumed. This experience made me feel that I had been unfairly treated and overcharged for a meal that was not properly prepared or presented. As a paying customer, I expect reasonable portion sizes and that the dish ordered includes all its essential components, particularly the sauce. I am extremely frustrated by this experience and feel let down as a customer. I would appreciate a response explaining how this happened, as well as a refund or replacement meal to address this matter. I look forward to your response.
0 replies
8 months ago
Lack of accountability, service ,unwillingness
I am writing to formally express my deep dissatisfaction with the service I have received from Nimbal Group. My experience has highlighted not only a serious lack of accountability within your organization but also an apparent unwillingness to engage constructively when clear evidence is presented. Despite providing comprehensive proof—reviewed not only by myself but also by my attorney and several other independent parties—that my account has been overpaid, my repeated attempts to seek acknowledgment and resolution have been ignored. More than five individuals have examined the payment records and unanimously agree that Nimbal is at fault. Yet, your team has failed to address the issue, and instead, continues to close my support tickets without any meaningful response—often with nothing more than a WhatsApp message stating the case is closed. It has become evident that staff members are either unwilling or afraid to admit fault, possibly out of fear for their job security. This refusal to take responsibility or to engage in constructive dialogue is not only frustrating but completely unprofessional. I strongly urge anyone dealing with Nimbal to make a point of recording the name of the person they are communicating with, as accountability appears to be deliberately avoided. The lack of transparency and the disregard for customer concerns reflects a wider systemic issue—one that contributes to the growing mistrust in service providers and institutions alike. I expect this matter to be escalated and reviewed by someone with the authority to act appropriately. I further request a formal written response addressing the overpayment, including confirmation that it has been reviewed accurately and steps toward a refund or resolution. If I continue to be ignored, I will have no choice but to escalate this issue publicly and through all available legal and consumer protection channels.
53 replies
9 months ago
Nimbal group clearly cant collet debt correctly
Its very sad when an company like nimbal. Cant keep intelligent records of Debt payment. They are not big enough to admit they are wrong or try rectify their mistakes. This company will eventually close due to their arrogance and refusal to rectify and grow a reputable business. I have sent through proof of payment in the form of stamped bank statements. They ignor this proof and continue hounding me. This shows you how sick and toxic nimbal group are.
53 replies
9 months ago
Boskruin gym dont care about customers
I took out a gym membership for myself and a friend at Boskruin gym .This contract was for myself and a friend. My friend only went once due to circumstances beyond her limit.The sales person nicknamed MO said if you cancell within 3 months ,you won't be charged any cancelation fees. I have proof of cancelation .I spoke to Aliea at reception and she said write your request on a piece of paper as that accountant is not at the gym.I did so on the 4th of March.I have proof of this.I was told by the accountant that I can't cancel my friends gym .The south African law says I can as I am paying for it. Well today they are still trying to debit my account which costs me R200 bank charges. Ricky Nduduzo refuses to acknowledge this dilemma. I will write to the obasman and go to the court. They are very quick to take your money
0 replies
9 months ago
Gym company *****
My friend and I joined the Gym company in Boskruin. I paid for my friend. We were told we could take out a platinum subscription but only have to pay for a normal subscription and that we could down grade if we so desire within the first 3 months. I asked at reception how do I downgrade and that my friend won't be coming to gym as she has moved away ,therefore cancell her membership. The receptionist said write all this info on a piece of paper and she will hand it in.Well she did nothing. I have proof of the receptionists name and a picture of the note I handed in. Today they debit my account full amount. The accounts person Dimakatso Mashigo said I can't cancel my friends gym. The SA law says I can. Yes, in South Africa, you can cancel the gym membership payments for your friend, Every month they gym company tries to debit my account and costs me bank charges that they are responsible for . I have asked them repeatable, to sort out this dilemma. They just ignor my request. I will now take this up at a higher level
0 replies
10 months ago
Nimble Group payment records lost
My Game and PnP account was handed over to Nimble group. I requested a balance on both accounts. Well they have no correct records of payment. I have sent proof of payment for 2 years. I have honored payment every month Their records show last payment was about 2 years ago..They should be shut down as they can't deal with money.Their accounting system does not work .How are we supposed to pay off our debt when they have no records that are correct.. I have spoken to Lwazi and Ntombi and sent emails upon emails .I am not getting anywhere.
53 replies
10 months ago
Parmalat cheese spread runs like water
I Purchase Parmalat cheddar cheese spread. When opening the packet half ran out. It was like water .I videoed the rest ,which I have on file. I wrote to parmalat care line and the new address I got on Google.. I wrote to their face book account. The only reply I got was that's too bad. I will never purchase anything from this company again.
53 replies
10 months ago
GL attorneys Practice *******ly
Netstar handed me over to their Attorneys GL attorneys. I have proof of canceling my Netstar contract. I have proof it was paid up to date. I have proof account was closed. M Dumisani from GL is threatining me. GL attorneys refuse to read and follow the facts. I have send them proof of all documents. I have the contract netstar sent me. It clearly states they are breaching contract. However GT attorneys refuse to follow the law. I have approached 2 lawyers and the Law serciety of SA..I want M Dumisani discarded. But he refuses to give me his attorneys no he operates under.I am tired of their harassment.
53 replies
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8 (100%)