Evotel/Goldfields Fibre - what a mess

Goldfields Fibre is the worst. It is criminal that these dishonest companies are allowed to operate. There licences should be revoked. They are basically stealing from consumers. The regulators should seriously look into this. I live in an complex where I have no other choice of an internet service provider but Goldfields. I pay R699 per month for a 25/25mbps line but have never even got close to that speed. I am currently on speed of less then 3mbps. I have queries with their call centre but they have little to none respect for their customers as I have for the last six months had no response to any of my queries.