Replied to 50% of negative reviews
Reply time on negative reviews: 7 hours 39 min
TrustIndex
0
Ranking
#2
in Other
Avg Reply
7h 39m
NPS Score
-100
Recommended: Unlikely
Replied to 50% of negative reviews
Reply time on negative reviews: 7 hours 39 min
Jun '25 - May '26
Goldi has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. They reply to 50% of negative reviews, typically within 7 hours 39 min. Hellopeter has tracked Goldi across 47 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I always buy goldi chicken soup mix. I ordered one through Mr d. I'm not happy with the contents,it's just chicken skin and chicken butts. It's not the first,months back ordered with Mr d and was not happy got the same contents but it had some meat. I can't eat the pack as I'm disgusted.
1 reviews | Active since Jan 2020
I always buy goldi chicken soup mix. I ordered one through Mr d. I'm not happy with the contents,it's just chicken skin and chicken butts. It's not the first,months back ordered with Mr d and was not happy got the same contents but it had some meat. I can't eat the pack as I'm disgusted.
1 reviews | Active since Jan 2020
On 13 October 2025, I emailed Goldi officials to report a serious food safety concern involving a product I had purchased from them. I did not receive any response. The issue relates to a foreign object I discovered in a packet of Goldi Chicken Pops purchased on 11 October 2025. Inside one of the chicken pops, I found a rubber-like foreign object. This raises serious concerns regarding product quality as well as significant health and safety risks for consumers. I have since escalated the matter to the Department of Health and am still awaiting a resolution. #BlackFriday
1 reviews | Active since Jan 2020
On 13 October 2025, I emailed Goldi officials to report a serious food safety concern involving a product I had purchased from them. I did not receive any response. The issue relates to a foreign object I discovered in a packet of Goldi Chicken Pops purchased on 11 October 2025. Inside one of the chicken pops, I found a rubber-like foreign object. This raises serious concerns regarding product quality as well as significant health and safety risks for consumers. I have since escalated the matter to the Department of Health and am still awaiting a resolution. #BlackFriday
1 reviews | Active since Jan 2020
Their suppliers Astral Foods injecting their chickens with ineffective dangerous vaccinations poisoning our food supply with the greenlight given by the DA Minister of Agriculture Mr John Steenhuisen
1 reviews | Active since Jan 2020
Their suppliers Astral Foods injecting their chickens with ineffective dangerous vaccinations poisoning our food supply with the greenlight given by the DA Minister of Agriculture Mr John Steenhuisen
1 reviews | Active since Jan 2020
If I could of given 0 stars I would of. Bought 2 packs of Goldi Chicken from Makro on the 28/06 they been put in deepfreezer straight away after +- 7 KM drive from the store. The chicken has a foul smell to it , and also founds some funny looking spots on it . I had to throw it away the pieces I cooked as it is not suitable for human or animal consumption. I would like a refund of my purchase , they are more than welcome to come fetch their chicken I still have left in my freezer , only 1 pack was opened.
1 reviews | Active since Jan 2020
If I could of given 0 stars I would of. Bought 2 packs of Goldi Chicken from Makro on the 28/06 they been put in deepfreezer straight away after +- 7 KM drive from the store. The chicken has a foul smell to it , and also founds some funny looking spots on it . I had to throw it away the pieces I cooked as it is not suitable for human or animal consumption. I would like a refund of my purchase , they are more than welcome to come fetch their chicken I still have left in my freezer , only 1 pack was opened.
1 reviews | Active since Jan 2020
I bought the 5kg pack of drumsticks in the pack I found more thighs than drumsticks I opened the either pack only to find 6 drumsticks yet I paid full amount for drumsticks only. I'm not happy with this. Goldi what do you call this you can't package thighs in a drumsticks bag and say drumsticks only. I'm not happy I'm disappointed by this...
1 reviews | Active since Jan 2020
I bought the 5kg pack of drumsticks in the pack I found more thighs than drumsticks I opened the either pack only to find 6 drumsticks yet I paid full amount for drumsticks only. I'm not happy with this. Goldi what do you call this you can't package thighs in a drumsticks bag and say drumsticks only. I'm not happy I'm disappointed by this...
1 reviews | Active since Jan 2020
I bought a 5kg pack of drumsticks tell me why it has more thighs pieces and not drumsticks only. I'm really disappointed by this, i just opened the pack and all it has its more thighs pieces and not drumsticks only as written on the pack. Very ****ed and disappointed by this.
1 reviews | Active since Jan 2020
I bought a 5kg pack of drumsticks tell me why it has more thighs pieces and not drumsticks only. I'm really disappointed by this, i just opened the pack and all it has its more thighs pieces and not drumsticks only as written on the pack. Very ****ed and disappointed by this.
1 reviews | Active since Jan 2020
Bought Goldi chicken necks. When I cooked it I found a CHICKEN HEAD . Disgusting I had to throw it away . What a waits of Money. Please ensure that it not happen again, because it is not the FISRT time that I found a chicken head in my Pack. I also got photos for proof
1 reviews | Active since Jan 2020
Bought Goldi chicken necks. When I cooked it I found a CHICKEN HEAD . Disgusting I had to throw it away . What a waits of Money. Please ensure that it not happen again, because it is not the FISRT time that I found a chicken head in my Pack. I also got photos for proof
1 reviews | Active since Jan 2020
Goldi chicken soup pack, it is sold at R57,99 at Shoprite store, stay away from this because you will waste your money. they come frozen because they dont want customers to see whats inside. you will only find necks. So stay away.
1 reviews | Active since Jan 2020
Goldi chicken soup pack, it is sold at R57,99 at Shoprite store, stay away from this because you will waste your money. they come frozen because they dont want customers to see whats inside. you will only find necks. So stay away.
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