GA
Google Ads
Unclaimed Business
GA
Google Ads
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
-100
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Nicolas K
1 reviews | Active since Jan 2020
20 Apr 2025, 12:13
Shame on you, Google Ads. Underhanded marketing!!
Their campaign to get R6000 of advertising "free" is very misleading. Only after creating an ad, and spending over R800 (they debit your account) I realized you have to SPEND R6000 to get your "free" R6000. Shame on you, Google. That's an underhanded tactic. Plus I only got one click in the 6 days the promo ran- so over R800 for only one click- that's pathetic advertising. I'd like a refund, please.
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Nicolas K
1 reviews | Active since Jan 2020
20 Apr 2025, 12:13
Shame on you, Google Ads. Underhanded marketing!!
Their campaign to get R6000 of advertising "free" is very misleading. Only after creating an ad, and spending over R800 (they debit your account) I realized you have to SPEND R6000 to get your "free" R6000. Shame on you, Google. That's an underhanded tactic. Plus I only got one click in the 6 days the promo ran- so over R800 for only one click- that's pathetic advertising. I'd like a refund, please.
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Anonymous
1 reviews | Active since Jan 2020
19 Feb 2025, 09:04
No assistance with refund when my adwords account was breached
On December 17, 2024, my Google Ads account was breached, and a *****ulent phishing campaign was created, resulting in huge unauthorized ad spend. I only noticed when three debits were withdrawn from my bank account on the same day. I immediately paused the campaign, reset my password, and contacted Google Ads support. They responded quickly with a list of security steps, which I followed. However, when I asked whether I would be refunded for the *****ulent charges, I was completely ignored. Instead of addressing my concern, they sent generic emails about reactivating my account. Each time I asked about a refund, my question was dismissed. Eventually, one support agent told me that refunds were not possible because the charges were “due to spend.” When I provided clear evidence that the spend was done by a hacker, my messages were ignored. I opened another case, but for weeks, I only received copy-paste responses saying they were "looking into it." Then, instead of providing any resolution, Google Ads suspended my account and blocked reactivation—without any explanation. At no point did they clearly say whether hacked accounts are eligible for refunds. They simply ignored my concerns, took my money, and shut down my account. Must be nice to be a massive company that can walk over small business owners without accountability. I strongly warn others — If your account gets hacked, don’t expect any help — they’ll just take your money and ignore you.
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Anonymous
1 reviews | Active since Jan 2020
19 Feb 2025, 09:04
No assistance with refund when my adwords account was breached
On December 17, 2024, my Google Ads account was breached, and a *****ulent phishing campaign was created, resulting in huge unauthorized ad spend. I only noticed when three debits were withdrawn from my bank account on the same day. I immediately paused the campaign, reset my password, and contacted Google Ads support. They responded quickly with a list of security steps, which I followed. However, when I asked whether I would be refunded for the *****ulent charges, I was completely ignored. Instead of addressing my concern, they sent generic emails about reactivating my account. Each time I asked about a refund, my question was dismissed. Eventually, one support agent told me that refunds were not possible because the charges were “due to spend.” When I provided clear evidence that the spend was done by a hacker, my messages were ignored. I opened another case, but for weeks, I only received copy-paste responses saying they were "looking into it." Then, instead of providing any resolution, Google Ads suspended my account and blocked reactivation—without any explanation. At no point did they clearly say whether hacked accounts are eligible for refunds. They simply ignored my concerns, took my money, and shut down my account. Must be nice to be a massive company that can walk over small business owners without accountability. I strongly warn others — If your account gets hacked, don’t expect any help — they’ll just take your money and ignore you.
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Neville C
1 reviews | Active since Jan 2020
18 Apr 2024, 10:19
SPAM EMAILS.
Like the majority of people in the world I have got an email address on my phone. And I'm sure that many people can identify with this problem: ADS. We all get them and they are beyond a pain. They just keep on and on coming up on your phone. I have blocked so many ads and unsubscribed from so many as well but they still just keep on coming. My complaint is: these companies do have the right to advertise their products but we have radio, television,newspapers, shopping centres and pamphlets. But they go a step further by giving it to google ads to let them spam us email users continueously. Who gives google the right to spam us in the first place? They always say that they value our privacy. NO WAY DO THEY VALUE OUR PRIVACY.If they did value our privacy they would never spam us in the first place. Our email address is for private use only, not public use. I have reported so many spam emails -even from the same companies- but nothing ever happens. Blocking them or unsubsribing from them does not help. Even turning off personalised ads does not help. The ads still keep on coming. PLEASE RESPECT OUR PRIVACY AND STOP ALL THESE PESKY SPAM ADS.
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Neville C
1 reviews | Active since Jan 2020
18 Apr 2024, 10:19
SPAM EMAILS.
Like the majority of people in the world I have got an email address on my phone. And I'm sure that many people can identify with this problem: ADS. We all get them and they are beyond a pain. They just keep on and on coming up on your phone. I have blocked so many ads and unsubscribed from so many as well but they still just keep on coming. My complaint is: these companies do have the right to advertise their products but we have radio, television,newspapers, shopping centres and pamphlets. But they go a step further by giving it to google ads to let them spam us email users continueously. Who gives google the right to spam us in the first place? They always say that they value our privacy. NO WAY DO THEY VALUE OUR PRIVACY.If they did value our privacy they would never spam us in the first place. Our email address is for private use only, not public use. I have reported so many spam emails -even from the same companies- but nothing ever happens. Blocking them or unsubsribing from them does not help. Even turning off personalised ads does not help. The ads still keep on coming. PLEASE RESPECT OUR PRIVACY AND STOP ALL THESE PESKY SPAM ADS.
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Tolamo L
1 reviews | Active since Jan 2020
6 Oct 2023, 09:36
Google Ads took my hard earned money with no services provided
I am highly dissapointed at the way google Ads does business, just when i thought it is better to grow my business on the private platform only to be ****** of my hard earned money. No customer support to help my business to grow. When i want to cancel their service they have no proper support and they continue to debit my business account till my balance is 0. When i thought doing business on private was better than the goverment. It really does show that small businesses we are on our own, very sad struggling small business owner
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Tolamo L
1 reviews | Active since Jan 2020
6 Oct 2023, 09:36
Google Ads took my hard earned money with no services provided
I am highly dissapointed at the way google Ads does business, just when i thought it is better to grow my business on the private platform only to be ****** of my hard earned money. No customer support to help my business to grow. When i want to cancel their service they have no proper support and they continue to debit my business account till my balance is 0. When i thought doing business on private was better than the goverment. It really does show that small businesses we are on our own, very sad struggling small business owner
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Monica B
1 reviews | Active since Jan 2020
17 May 2023, 05:55
Dont use Google Ads
Suddenly received 3 x R2000 deductions from GoogleAds. Never subscribed - do not have a business. Impossible to contact this company. I have opened a ***** case at the bank but that could take ages to resolve. Disgusting that someone - obviously from the company itself would do this sort of thing.
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Monica B
1 reviews | Active since Jan 2020
17 May 2023, 05:55
Dont use Google Ads
Suddenly received 3 x R2000 deductions from GoogleAds. Never subscribed - do not have a business. Impossible to contact this company. I have opened a ***** case at the bank but that could take ages to resolve. Disgusting that someone - obviously from the company itself would do this sort of thing.
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Radostin M
1 reviews | Active since Jan 2020
3 May 2023, 11:02
NO RESULTS, NO CLIENT CARE
I placed an ad with Google ads. It was very confusing and not straight forward. Wanted to speak with someone, and send several emails, nobody cares for 5 days - "the case still in progress" VERY DISAPPOINTED. Your Line connection is also ****.
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Radostin M
1 reviews | Active since Jan 2020
3 May 2023, 11:02
NO RESULTS, NO CLIENT CARE
I placed an ad with Google ads. It was very confusing and not straight forward. Wanted to speak with someone, and send several emails, nobody cares for 5 days - "the case still in progress" VERY DISAPPOINTED. Your Line connection is also ****.
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Werner T
1 reviews | Active since Jan 2020
19 Jan 2023, 07:13
Google Ads Fraud
Google ADS commits Fraud I do not have a website and i do not have a google ads account yet in the early in the the morning 18th of jan 2023 wile sleeping google proceeded to open a ads account for me and stated to bill me hundreds for add clicks for some trading website. My google account have a strong password and i have MFA enabled on my google account. yet somehow a Google ads account were opened in my name no mfa on that account and started to use my credit card linked to my google account ? *** this is FRAUD. I always used google pixel android phones but unfortunately i have lost complete trust in google and ill be starting the migration to apple.
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Werner T
1 reviews | Active since Jan 2020
19 Jan 2023, 07:13
Google Ads Fraud
Google ADS commits Fraud I do not have a website and i do not have a google ads account yet in the early in the the morning 18th of jan 2023 wile sleeping google proceeded to open a ads account for me and stated to bill me hundreds for add clicks for some trading website. My google account have a strong password and i have MFA enabled on my google account. yet somehow a Google ads account were opened in my name no mfa on that account and started to use my credit card linked to my google account ? *** this is FRAUD. I always used google pixel android phones but unfortunately i have lost complete trust in google and ill be starting the migration to apple.
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Charles L
1 reviews | Active since Jan 2020
9 Jan 2023, 08:55
Google Ads Support none existant
I have been struggling with google ads policy for 3 months now. My ads were running perfectly for the entire year. I have tried contacting Google Ads support to no avail and it is now starting to affect my business. I have even changed web hosting suppliers and rebuilt a new website to sort out there apparent policy violation and still the exact same error occurs.
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Charles L
1 reviews | Active since Jan 2020
9 Jan 2023, 08:55
Google Ads Support none existant
I have been struggling with google ads policy for 3 months now. My ads were running perfectly for the entire year. I have tried contacting Google Ads support to no avail and it is now starting to affect my business. I have even changed web hosting suppliers and rebuilt a new website to sort out there apparent policy violation and still the exact same error occurs.
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