Less than Satisfactory Service from GTB

Current order # 4 4 9 3 7 placed 2 8 June as of now 2 July 1 4 : 4 5 I have still not received a tracking number for my order. According to GTB site, it takes 1 - 2 working days to process the order and then 2 - 4 working days for shipping. A few months ago I received an email to review a specific Vintage Coin Necklace and gave a 3 star review as I didn't like the gap in the clasp of the pendant but well what do you know, my review vanished. This is also not the first time I've had issues with GTB. I also previously ordered personalized items, the site said items would be ready in 5 weeks but order # 4 3 6 2 9 took over 6 weeks before I even received a tracking number this was May 6th email. Then in March, items noted that were in stock were in fact pre-order items from the D a r e to Dream collection but order # 4 3 7 0 5 with incorrect website info was already placed.

I've come to realize in my experience that GTB is not a very reliable brand as most times there seems to be some issue or the other. The fact that my honest review just goes missing but only 4 and 5 star reviews remain on the site makes me question this brand. GTB should remove the scripture from the site cos it's giving narcissistic ex and I'm definitely giving my honest review on TikTok to my 27.7k followers