G
Grandmark
Claimed Business
G
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1|6 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Grandmark
Grandmark has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked Grandmark across 21 total reviews. How is the TrustIndex calculated? →
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
Madimetja M
1 reviews | Active since Jan 2020
16 Mar 2026, 15:21
Grandmark Complain
I bought a sport light on 03/03/2026, and car was at panel beater, on Saturday afternoon I tried to put it on the car, I found out is wrong light differ with one arm, thiers arm is small and the write one is little bit long. Today Monday, I went there to exchange it, they told me is after 7 days, system won't allow them change after 7 days. Manager gave me head office number and ask for Boitumelo or Maria, then I called and spoke to a guy by the name of Boney, he said I must talk to Lucky in Plk, he transfered my call and no one answered.
Helpful (0)
|Replies (0)MM
Madimetja M
1 reviews | Active since Jan 2020
16 Mar 2026, 15:21
Grandmark Complain
I bought a sport light on 03/03/2026, and car was at panel beater, on Saturday afternoon I tried to put it on the car, I found out is wrong light differ with one arm, thiers arm is small and the write one is little bit long. Today Monday, I went there to exchange it, they told me is after 7 days, system won't allow them change after 7 days. Manager gave me head office number and ask for Boitumelo or Maria, then I called and spoke to a guy by the name of Boney, he said I must talk to Lucky in Plk, he transfered my call and no one answered.
0
Replies (0)JH
Jacques H
1 reviews | Active since Jan 2020
2 Dec 2025, 09:55
Grandmark Useless Bfn Branch
I wish I could give zero stars. Worse customer service ever from Bloemfontein branch. Standing in queue forever and don't even try phoning them. Useless customer service and won't recommend to anyone.
Helpful (0)
|Replies (0)JH
Jacques H
1 reviews | Active since Jan 2020
2 Dec 2025, 09:55
Grandmark Useless Bfn Branch
I wish I could give zero stars. Worse customer service ever from Bloemfontein branch. Standing in queue forever and don't even try phoning them. Useless customer service and won't recommend to anyone.
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clifford N
1 reviews | Active since Jan 2020
15 Oct 2025, 11:26
bad customer service
we had bought a bumper from the Durban branch and was not given an invoice. my panel beater had told the bumper is incorrect so had taken the bumper back within the 7 day period and was told they can help us because we had no invoice . the branch manger is very rude and does listen to we had said. we even showed them bank statement showing them that we did purchased the item from them.
Helpful (0)
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clifford N
1 reviews | Active since Jan 2020
15 Oct 2025, 11:26
bad customer service
we had bought a bumper from the Durban branch and was not given an invoice. my panel beater had told the bumper is incorrect so had taken the bumper back within the 7 day period and was told they can help us because we had no invoice . the branch manger is very rude and does listen to we had said. we even showed them bank statement showing them that we did purchased the item from them.
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Replies (0)RA
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Roehan A
1 reviews | Active since Jan 2020
17 Jul 2025, 06:51
Terrible service
Terrible service! Ordered parts on Friday the 12th of July, they invoiced on Monday the 15th of July, and STILL my parts are not delivered! I am going to lose a client because of this. The worst part is that there is no way to get in contact with there so called "CDC" to hear what the problem is. Happens all the time, VERY un-reliable!
Helpful (0)
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Roehan A
1 reviews | Active since Jan 2020
17 Jul 2025, 06:51
Terrible service
Terrible service! Ordered parts on Friday the 12th of July, they invoiced on Monday the 15th of July, and STILL my parts are not delivered! I am going to lose a client because of this. The worst part is that there is no way to get in contact with there so called "CDC" to hear what the problem is. Happens all the time, VERY un-reliable!
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Replies (0)TP
Tashwel P
1 reviews | Active since Jan 2020
26 Feb 2025, 06:32
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I called the Grandmark International Cape Town branch today and was holding on for 15min i then decided to call TEKNOSA to order stock. There sales office is really pathetic. I will rather order parts from TEKNOSA very good sales service. Grandmark you need to buff up your telesales people.
Helpful (0)
|Replies (0)TP
Tashwel P
1 reviews | Active since Jan 2020
26 Feb 2025, 06:32
.
I called the Grandmark International Cape Town branch today and was holding on for 15min i then decided to call TEKNOSA to order stock. There sales office is really pathetic. I will rather order parts from TEKNOSA very good sales service. Grandmark you need to buff up your telesales people.
0
Replies (0)ML
Mampheng L
1 reviews | Active since Jan 2020
23 Apr 2024, 17:26
Worse client service experience with Grandmark Polokwane
Worse client service experienced Grandmark polokwane I went to buy shocks for my car I was told that it takes 3 to 4 days however this is the third week waiting, apparently shocks were ordered but they hv to stay in a truck for 7 days before they could be delivered to store room and be received I waited another 7 days, when I enquired I was told that I don't have the account and I not allowed to order anything unless I hv account with them. After 7 days I went to check, when I got there I was told to come back tomorrow as they are on lunch however they do have stock. Then I went back again the following day they told me they don't hv stock and one of the sales person mentioned that they sold my order to another customer. When I ask the guy that I hv place order to, he said that he has no business with us he doesn't even want to see or talk to us, Ronnie told us to go way he was so rude.
Helpful (0)
|Replies (0)ML
Mampheng L
1 reviews | Active since Jan 2020
23 Apr 2024, 17:26
Worse client service experience with Grandmark Polokwane
Worse client service experienced Grandmark polokwane I went to buy shocks for my car I was told that it takes 3 to 4 days however this is the third week waiting, apparently shocks were ordered but they hv to stay in a truck for 7 days before they could be delivered to store room and be received I waited another 7 days, when I enquired I was told that I don't have the account and I not allowed to order anything unless I hv account with them. After 7 days I went to check, when I got there I was told to come back tomorrow as they are on lunch however they do have stock. Then I went back again the following day they told me they don't hv stock and one of the sales person mentioned that they sold my order to another customer. When I ask the guy that I hv place order to, he said that he has no business with us he doesn't even want to see or talk to us, Ronnie told us to go way he was so rude.
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Replies (0)