GS
Graphite Security
Unclaimed Business
GS
Performance(last 12 months):
TrustIndex
0
Ranking
#8
in Security
NPS Score
100
Recommended: Very Likely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Graphite Security
Graphite Security has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Graphite Security across 15 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJH
Janco H
1 reviews | Active since Jan 2020
5 Mar 2026, 23:09
“False Allegations and Alarm System Inactive”
My experience with Graphite Security has been extremely concerning and caused significant distress. In March 2026, a responding officer (Charlie 7) attended an incident at our property and provided information to SAPS that was inaccurate and unverified, which led to my detention despite being sober. The situation was handled unprofessionally, causing trauma. I later discovered that our armed response services had been terminated without notice, and our monitored alarm system was inactive at a time when it should have been operational. I have supporting recordings and emails. I was also previously removed from the company’s communication group despite being a property owner, and false claims about intoxication were made. This matter has now been formally escalated to the Private Security Industry Regulatory Authority (PSIRA) for review. I hope the company addresses these serious concerns professionally and ensures proper monitoring and conduct standards.
Helpful (0)
|Replies (0)JH
Janco H
1 reviews | Active since Jan 2020
5 Mar 2026, 23:09
“False Allegations and Alarm System Inactive”
My experience with Graphite Security has been extremely concerning and caused significant distress. In March 2026, a responding officer (Charlie 7) attended an incident at our property and provided information to SAPS that was inaccurate and unverified, which led to my detention despite being sober. The situation was handled unprofessionally, causing trauma. I later discovered that our armed response services had been terminated without notice, and our monitored alarm system was inactive at a time when it should have been operational. I have supporting recordings and emails. I was also previously removed from the company’s communication group despite being a property owner, and false claims about intoxication were made. This matter has now been formally escalated to the Private Security Industry Regulatory Authority (PSIRA) for review. I hope the company addresses these serious concerns professionally and ensures proper monitoring and conduct standards.
0
Replies (0)MB
MAUREEN B
1 reviews | Active since Jan 2020
12 Mar 2025, 18:51
AMAZING SERVICE
My husband & I went to Graphite to look at getting a panic button. We were interviewed & helped by Dihanna who was more than helpful, efficient, professional & kind. She got us a very good deal & executed it with compassion. We were also helped by Frikkie who was an amazing person. They are an asset to Graphite as Graphite is to our community. Nothing is too much trouble for Graphite.
Helpful (0)
|Replies (0)MB
MAUREEN B
1 reviews | Active since Jan 2020
12 Mar 2025, 18:51
AMAZING SERVICE
My husband & I went to Graphite to look at getting a panic button. We were interviewed & helped by Dihanna who was more than helpful, efficient, professional & kind. She got us a very good deal & executed it with compassion. We were also helped by Frikkie who was an amazing person. They are an asset to Graphite as Graphite is to our community. Nothing is too much trouble for Graphite.
0
Replies (0)TS
Theunis S
1 reviews | Active since Jan 2020
6 Mar 2025, 14:10
Graphite Security was of great assistance during my migration to them
Graphite Security was of great assistance during my migration to them. The are visible and effective throughout the FAB (Fulfillment, Assurance and Billing). To mention but a few of the people I interacted with: 1. Johan (Ops Manager) 2. Johan Koekemoer and Dean 3. Jessica and Dihana 4. The reaction staff I would take the opportunity to thank them all for excellent service delivery.
Helpful (0)
|Replies (0)TS
Theunis S
1 reviews | Active since Jan 2020
6 Mar 2025, 14:10
Graphite Security was of great assistance during my migration to them
Graphite Security was of great assistance during my migration to them. The are visible and effective throughout the FAB (Fulfillment, Assurance and Billing). To mention but a few of the people I interacted with: 1. Johan (Ops Manager) 2. Johan Koekemoer and Dean 3. Jessica and Dihana 4. The reaction staff I would take the opportunity to thank them all for excellent service delivery.
0
Replies (0)TS
SP
Suzette P
1 reviews | Active since Jan 2020
2 Dec 2024, 18:31
Graphite Security worse employers, and ******* and dishonest
People who praise this company should really do the research on how the treat their people. My son was recently dismissed by the, CCMA case coming up soon. They never paid him for the last 2 weeks he worked, his year leave pay. Nothing. Deducted Provident fund off him for 18 months, Provident fund has no record of him. This company and others like them needs to be closed down, South Africans deserve better than more theft and *******ion. And reading comments below, the same woman, Cindy, still working there as so called HR manager
Helpful (0)
|Replies (0)SP
Suzette P
1 reviews | Active since Jan 2020
2 Dec 2024, 18:31
Graphite Security worse employers, and ******* and dishonest
People who praise this company should really do the research on how the treat their people. My son was recently dismissed by the, CCMA case coming up soon. They never paid him for the last 2 weeks he worked, his year leave pay. Nothing. Deducted Provident fund off him for 18 months, Provident fund has no record of him. This company and others like them needs to be closed down, South Africans deserve better than more theft and *******ion. And reading comments below, the same woman, Cindy, still working there as so called HR manager
0
Replies (0)CK
Chadwick K
1 reviews | Active since Jan 2020
9 Aug 2024, 08:44
*****ulent Graphite Security
Graphite security deducts provident fund and affinity of every employee and when you resign and want your provident fund to be paid out then you realise when salteb provident fund tells you that graphite never registered you and that they have just ****** your money as they haven't paid the salteb provident fund for the last 4 years, when I speak to Cindy the Hr manager apparently she studied law but still didn't abide by the law, when i said to her ill post it on social media she rep**** lets see how far you will get, its sad that you work hard for your money and a company like this just *****s it from you, graphite security is suppose to serve and protect, but they are the ********s here, most dishonest company in the world
Helpful (0)
|Replies (0)CK
Chadwick K
1 reviews | Active since Jan 2020
9 Aug 2024, 08:44
*****ulent Graphite Security
Graphite security deducts provident fund and affinity of every employee and when you resign and want your provident fund to be paid out then you realise when salteb provident fund tells you that graphite never registered you and that they have just ****** your money as they haven't paid the salteb provident fund for the last 4 years, when I speak to Cindy the Hr manager apparently she studied law but still didn't abide by the law, when i said to her ill post it on social media she rep**** lets see how far you will get, its sad that you work hard for your money and a company like this just *****s it from you, graphite security is suppose to serve and protect, but they are the ********s here, most dishonest company in the world
0
Replies (0)MS
Michael S
1 reviews | Active since Jan 2020
20 May 2024, 12:28
GRAPHITE SECURITY THE BEST EVER!!!!
Graphite security is the best security with a professional team always ready to assist, very quick reaction team and friendly control room staff, keep up the great work and thank you Charl and team for keeping our community safe, I will never regret signing up with you guys, I pray God's Love and protection over the Graphite team🙏
Helpful (0)
|Replies (0)MS
Michael S
1 reviews | Active since Jan 2020
20 May 2024, 12:28
GRAPHITE SECURITY THE BEST EVER!!!!
Graphite security is the best security with a professional team always ready to assist, very quick reaction team and friendly control room staff, keep up the great work and thank you Charl and team for keeping our community safe, I will never regret signing up with you guys, I pray God's Love and protection over the Graphite team🙏
0
Replies (0)HM