GW
GRSA WARRANTY
Unclaimed Business
Government & Ombudsman Services|3|4 Reviews (last 12 months)|This business does not respond to reviews
GW
GRSA WARRANTY
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#5Ranked In Government & Ombudsman Services
0 NPSUnlikely
Ranking
#5
in Government & Ombudsman Services
NPS Score
0
Recommended: Unlikely
Review Distribution
3|4 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDB
Deon B
1 reviews | Active since Jan 2020
4 Jan 2026, 08:01
Good Proffessional Service
So far so good, My mom handled my vehicles problems. GrSA have assisted us so far, we are waiting now for the Mechanical shop to open up and see what the Warranty covers and what not. I will update again after everything are back to Normal. Gene and Michael are helpful up to now. Very Proffessional.
Helpful (0)
|Replies (0)DB
Deon B
1 reviews | Active since Jan 2020
4 Jan 2026, 08:01
Good Proffessional Service
So far so good, My mom handled my vehicles problems. GrSA have assisted us so far, we are waiting now for the Mechanical shop to open up and see what the Warranty covers and what not. I will update again after everything are back to Normal. Gene and Michael are helpful up to now. Very Proffessional.
0
Replies (0)JM
Joseph M
1 reviews | Active since Jan 2020
15 Dec 2025, 15:47
No Assistance up to so far, A REFUND WILL DO
I believe yall covered me. I havent claim , been to three places that refused to help cause they do not work with you. Kindly get me a place , make me a reservation in pretoria and around to take my vehicle. if not please withdraw a cover. Perhaps a refund will do.
Helpful (0)
|Replies (0)JM
Joseph M
1 reviews | Active since Jan 2020
15 Dec 2025, 15:47
No Assistance up to so far, A REFUND WILL DO
I believe yall covered me. I havent claim , been to three places that refused to help cause they do not work with you. Kindly get me a place , make me a reservation in pretoria and around to take my vehicle. if not please withdraw a cover. Perhaps a refund will do.
0
Replies (0)HK
MT
Malapaagatswane T
1 reviews | Active since Jan 2020
6 Jun 2025, 14:14
A Truly Reliable and Professional Service – Stop Believing the Lies
I usually don’t write reviews, but I feel compelled to speak up because there’s been too much misinformation floating around about GRSA. Let me set the record straight: GRSA is a solid, professional, and dependable company that delivers exactly what they promise. I’ve had a consistently positive experience with their services. Their team is responsive, organized, and actually cares about doing the job right. The level of professionalism, attention to detail, and willingness to go the extra mile is something you don’t see often these days. It’s unfortunate that some people seem to be spreading false or exaggerated claims. In my experience, GRSA has been nothing but efficient and trustworthy. No company is perfect, but what matters is how they handle their work—and GRSA has done an excellent job. So if you’re on the fence because of a few negative reviews, don’t let the noise fool you. Try them for yourself. You’ll quickly see that GRSA stands behind their work and genuinely values their clients. Highly recommended!
Helpful (0)
|Replies (0)MT
Malapaagatswane T
1 reviews | Active since Jan 2020
6 Jun 2025, 14:14
A Truly Reliable and Professional Service – Stop Believing the Lies
I usually don’t write reviews, but I feel compelled to speak up because there’s been too much misinformation floating around about GRSA. Let me set the record straight: GRSA is a solid, professional, and dependable company that delivers exactly what they promise. I’ve had a consistently positive experience with their services. Their team is responsive, organized, and actually cares about doing the job right. The level of professionalism, attention to detail, and willingness to go the extra mile is something you don’t see often these days. It’s unfortunate that some people seem to be spreading false or exaggerated claims. In my experience, GRSA has been nothing but efficient and trustworthy. No company is perfect, but what matters is how they handle their work—and GRSA has done an excellent job. So if you’re on the fence because of a few negative reviews, don’t let the noise fool you. Try them for yourself. You’ll quickly see that GRSA stands behind their work and genuinely values their clients. Highly recommended!
0
Replies (0)SF
Sharne F
1 reviews | Active since Jan 2020
19 Aug 2024, 10:12
GRSA the worst motor plan service EVER
Never in my life have I ever seen such pathetic service. I was forced to take this motor plan when I bought my motorcycle. So then one day, the bike starts making a noise and I was advised to take it to the original equipment manufacturer. After the struggle to get authorization to strip and quote, GRSA told me that they are rejecting my claim due to the timing chain that is stretched., I rejected that reason and asked for proof, the timing chain was tested and not faulty. Triumph SA then replaced the timing chain tensioner with a second hand one and the bike seemed to be fine. Thus is a clear indication that the tensioner was the problem. Triumph SA send a second quote for the replacement of the tensioner and again they rejected it. The only way they would replace it is when the timing chain snaps, I mean this is stupid. They don't want to process a claim for R10 000 but they will approve if the chain snaps and they need to replace a motor of R155 000 !!!!!!!!!!!! Mr Michael Cordier, I'm pretty sure that you are trying everything in your power not to process this claim, because if you don't you get that money in your pocket, but if you do then you lose. This is the start of the adventure for you, I am going to report this to WesBank, Bike shop Rivonia and the Motor Industry consumers act, wherever I can because you are ripping people off.
Helpful (0)
|Replies (0)SF
Sharne F
1 reviews | Active since Jan 2020
19 Aug 2024, 10:12
GRSA the worst motor plan service EVER
Never in my life have I ever seen such pathetic service. I was forced to take this motor plan when I bought my motorcycle. So then one day, the bike starts making a noise and I was advised to take it to the original equipment manufacturer. After the struggle to get authorization to strip and quote, GRSA told me that they are rejecting my claim due to the timing chain that is stretched., I rejected that reason and asked for proof, the timing chain was tested and not faulty. Triumph SA then replaced the timing chain tensioner with a second hand one and the bike seemed to be fine. Thus is a clear indication that the tensioner was the problem. Triumph SA send a second quote for the replacement of the tensioner and again they rejected it. The only way they would replace it is when the timing chain snaps, I mean this is stupid. They don't want to process a claim for R10 000 but they will approve if the chain snaps and they need to replace a motor of R155 000 !!!!!!!!!!!! Mr Michael Cordier, I'm pretty sure that you are trying everything in your power not to process this claim, because if you don't you get that money in your pocket, but if you do then you lose. This is the start of the adventure for you, I am going to report this to WesBank, Bike shop Rivonia and the Motor Industry consumers act, wherever I can because you are ripping people off.
0
Replies (0)VN
Viloshini N
1 reviews | Active since Jan 2020
15 Aug 2024, 07:25
GRSA unprofessional & not trustworthy
People please cancel your policies with this company that’s linked with King Price. They are *****ulent. They authorize but dont pay. They are all white who make non-whites like dogs to beg for there money. I will surely expose them on all platforms. Those who was let down please do same. They need to learn to do right.
Helpful (0)
|Replies (0)VN
Viloshini N
1 reviews | Active since Jan 2020
15 Aug 2024, 07:25
GRSA unprofessional & not trustworthy
People please cancel your policies with this company that’s linked with King Price. They are *****ulent. They authorize but dont pay. They are all white who make non-whites like dogs to beg for there money. I will surely expose them on all platforms. Those who was let down please do same. They need to learn to do right.
0
Replies (0)TYRM
Tshepo Ya Refilwe Moabi
1 reviews | Active since Jan 2020
18 Jul 2024, 11:37
Extremely poor service
On 06th June, your subcontracted service provider damaged the FRModule of my vehicle after jump-starting it due to a flat battery. Since then, my car has been stranded at my residence and was towed to a workshop on 26th June, awaiting repairs that GRSA has repeatedly claimed to be handling with management. Despite these claims, there has been no progress or timeline provided for when my car will be repaired and returned to me. I have diligently engaged with various members of your team, including a rep from Europ Assist, who facilitated the initial service, as well as the Team Lead for the claims department, and his manager. Despite their assurances and efforts, the situation remains unresolved. The latest development is particularly concerning: I am now informed that the CEO of Europ Assist must approve payment for the repairs, and the document has been sitting with him/her for a few days now, and there is no indication of when this approval will be granted. This continued delay is unacceptable and has placed me in an untenable position, as I am unable to use my car while being a loyal paying customer of GRSA. This prolonged inconvenience has not only affected my daily life but also reflects poorly on GRSA's commitment to customer service and satisfaction. How much longer do I have to wait before you sort out my vehicle??
Helpful (0)
|Replies (0)TYRM
Tshepo Ya Refilwe Moabi
1 reviews | Active since Jan 2020
18 Jul 2024, 11:37
Extremely poor service
On 06th June, your subcontracted service provider damaged the FRModule of my vehicle after jump-starting it due to a flat battery. Since then, my car has been stranded at my residence and was towed to a workshop on 26th June, awaiting repairs that GRSA has repeatedly claimed to be handling with management. Despite these claims, there has been no progress or timeline provided for when my car will be repaired and returned to me. I have diligently engaged with various members of your team, including a rep from Europ Assist, who facilitated the initial service, as well as the Team Lead for the claims department, and his manager. Despite their assurances and efforts, the situation remains unresolved. The latest development is particularly concerning: I am now informed that the CEO of Europ Assist must approve payment for the repairs, and the document has been sitting with him/her for a few days now, and there is no indication of when this approval will be granted. This continued delay is unacceptable and has placed me in an untenable position, as I am unable to use my car while being a loyal paying customer of GRSA. This prolonged inconvenience has not only affected my daily life but also reflects poorly on GRSA's commitment to customer service and satisfaction. How much longer do I have to wait before you sort out my vehicle??
0
Replies (0)LD
Lavish D
1 reviews | Active since Jan 2020
2 May 2023, 16:09
KING PRICE AND GRSA
I am very disappointed in them. King price insurance and GRSA they ****med me. I insured my car with their warranty policy hoping i will get help. But when my car got mechanical problems they didn't want to help me. Wasting time. Do not join them u won't be satisfied. Save your money. Imagen paying for no service that cruelty. We work hard for money all of us
Helpful (0)
|Replies (0)LD
Lavish D
1 reviews | Active since Jan 2020
2 May 2023, 16:09
KING PRICE AND GRSA
I am very disappointed in them. King price insurance and GRSA they ****med me. I insured my car with their warranty policy hoping i will get help. But when my car got mechanical problems they didn't want to help me. Wasting time. Do not join them u won't be satisfied. Save your money. Imagen paying for no service that cruelty. We work hard for money all of us
0
Replies (0)