Grubhouse vaal mall

Firstly. They were full. They took our number down and we waited few minutes. We were 4 people. They seated 6 people that were not on the waiting list before us. When we were seated we ordered our drinks and when we wanted to order our food the 5 food choises that the one girl had to make on the menu were not even in stock. When we got to order that was in stock we had to wait almost 2 hours for our food to be prepared, it was 2 burgers and 2 chicken strips and chips. There was onions in the butter of the chicken strips instead of chicken pieces. When the food eventually came in I asked the one girl would she maybe like some extra chips.... cause the burger was smaller. On what the waiter then eagerly Replayed on no there will not be extra chips. It has been a week now, that I have posted my review on their google review.... and not a manager nor the owner has come back to me... what does that tell me about their management. So no it is a no for me. I am highly disappointed in them.....they must get some new waiters and managers