TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
GT Concepts has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked GT Concepts across 3 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Absolutely fantastic experience! The team provided excellent service, guiding me with expert advice and making everything so easy. Their range of auto accessories is incredible, and the quality of their products is top-notch. Everything fits perfectly and looks amazing on my car. Highly recommend this store to anyone who wants great products and outstanding service, they truly go above and beyond!
1 reviews | Active since Jan 2020
Absolutely fantastic experience! The team provided excellent service, guiding me with expert advice and making everything so easy. Their range of auto accessories is incredible, and the quality of their products is top-notch. Everything fits perfectly and looks amazing on my car. Highly recommend this store to anyone who wants great products and outstanding service, they truly go above and beyond!
1 reviews | Active since Jan 2020
I ordered a bonnet gaurd and window shields for my vehicle. Firstly, the website did not allow me to select a "year model" for my Amarok, my assumption then was one size fits all; there was no confirmation during the packaging process which took an entire week. Secondly, the packaging and despatch process is very slow, took almost a week just to despatch my order out of the store; only to realize that I was sent 2011 parts when actually my year model is 2023, no problem simple error and resolution; simple exchange of parts. I reached out to them and explained the predicament and how it happened, the attitude I recieved when advising them to correct the "glitch" on the "ordering system" which automatically led me to suspect that I will not be getting any exchange. As a customer advising them on their system, I was met with hostility, anyway, I am still waiting for a courier as promised to collect and exchange the parts and its now the 2nd week waiting. They no longer respond. I you work work hard and value your money, I would advise you steer clear of this business. Mistakes happen and can be easily rectified. Terrible customer service and arrogance when dealing with clients is a business killer. Spend your hard earned money where it is appreciated. Stay away from GT Concepts.
1 reviews | Active since Jan 2020
I ordered a bonnet gaurd and window shields for my vehicle. Firstly, the website did not allow me to select a "year model" for my Amarok, my assumption then was one size fits all; there was no confirmation during the packaging process which took an entire week. Secondly, the packaging and despatch process is very slow, took almost a week just to despatch my order out of the store; only to realize that I was sent 2011 parts when actually my year model is 2023, no problem simple error and resolution; simple exchange of parts. I reached out to them and explained the predicament and how it happened, the attitude I recieved when advising them to correct the "glitch" on the "ordering system" which automatically led me to suspect that I will not be getting any exchange. As a customer advising them on their system, I was met with hostility, anyway, I am still waiting for a courier as promised to collect and exchange the parts and its now the 2nd week waiting. They no longer respond. I you work work hard and value your money, I would advise you steer clear of this business. Mistakes happen and can be easily rectified. Terrible customer service and arrogance when dealing with clients is a business killer. Spend your hard earned money where it is appreciated. Stay away from GT Concepts.
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