BR
Beach Retreat Guesthouse
Unclaimed Business
BR
Beach Retreat Guesthouse
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Entertainment & Gaming
#13NPS Score
-100Unlikely
Ranking
#13
in Entertainment & Gaming
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceST
Sonja T
1 reviews | Active since Jan 2020
6 Dec 2025, 08:46
Don’t book at Rbnb, think and read policies clearly!
I have no experience using an Rbnb, and I write this as a warning! I did not read the refund policies that apparently state that you cannot get your hard earned money back if you have to cancel. I think their policies are inhuman to take your money if you did not even stay there or had any benefit of it. We cancelled just a few hours after we made the reservation due to unforeseen circumstances, more than a full day before arrival and they just stop all communication. They just refuse to talk to me further and yes I lost my hard earnde money.
Helpful (0)
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Sonja T
1 reviews | Active since Jan 2020
6 Dec 2025, 08:46
Don’t book at Rbnb, think and read policies clearly!
I have no experience using an Rbnb, and I write this as a warning! I did not read the refund policies that apparently state that you cannot get your hard earned money back if you have to cancel. I think their policies are inhuman to take your money if you did not even stay there or had any benefit of it. We cancelled just a few hours after we made the reservation due to unforeseen circumstances, more than a full day before arrival and they just stop all communication. They just refuse to talk to me further and yes I lost my hard earnde money.
0
Replies (0)LB
Lida B
1 reviews | Active since Jan 2020
22 Jan 2023, 09:45
Non retrurn of deposit
I am sharing this with you hoping that no one else has this experience with Tony Lehy from Blouberg Beach Retreat. My friend paid a deposit for above accomodation on 1 November 2022, which was 50% for accomodation for 10 days. The money was transferred to Tony's personal account and not Blouberg Beach Retreat. My friend was paying the balance when he arrived on the 22nd of December. Tony never sent a receipt or contract. We asked him for this, but he never sent anything, he just confirmed the dates on whatsapp. Tony cancelled the booking 3 days before we had to leave for Cape Town and said he would refund the deposit once the unit had been resold. My friend told him it doesn't work this way and the money must be transferred. He even sent Tony a letter of demand from a lawyer. The letter stated that Tony had to refund the deposit within 10 days after receiving the letter. My friend received a horrible message from Tony, saying he is glad that we aren't coming to Cape Town and that he is not scared on lawyers and that his family all advocates. Tony phoned my friends lawyer and wanted to know how much the letter had cost him.Tony then sent another message where he promised to refund the money. My friend still hasn't received his deposit. Watch our for Tony.
Helpful (0)
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Lida B
1 reviews | Active since Jan 2020
22 Jan 2023, 09:45
Non retrurn of deposit
I am sharing this with you hoping that no one else has this experience with Tony Lehy from Blouberg Beach Retreat. My friend paid a deposit for above accomodation on 1 November 2022, which was 50% for accomodation for 10 days. The money was transferred to Tony's personal account and not Blouberg Beach Retreat. My friend was paying the balance when he arrived on the 22nd of December. Tony never sent a receipt or contract. We asked him for this, but he never sent anything, he just confirmed the dates on whatsapp. Tony cancelled the booking 3 days before we had to leave for Cape Town and said he would refund the deposit once the unit had been resold. My friend told him it doesn't work this way and the money must be transferred. He even sent Tony a letter of demand from a lawyer. The letter stated that Tony had to refund the deposit within 10 days after receiving the letter. My friend received a horrible message from Tony, saying he is glad that we aren't coming to Cape Town and that he is not scared on lawyers and that his family all advocates. Tony phoned my friends lawyer and wanted to know how much the letter had cost him.Tony then sent another message where he promised to refund the money. My friend still hasn't received his deposit. Watch our for Tony.
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Replies (0)CE
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Nellah C
1 reviews | Active since Jan 2020
29 Sept 2018, 09:06
He is very rude and I'm so disappointed
Hello Peter, on Thursday the 27th of September 2018 we booked at beach intreat guesthouse we felt so welcomed the owner or whoever told us about his other place that is much better but there are renovations, when we got there the place was still under contractions we were not sure but at end we took it, only to find out no hot water,paint smell. When I called him he was so rude telling he wants no headaches and he hung up on me! His number is ********** 391
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Nellah C
1 reviews | Active since Jan 2020
29 Sept 2018, 09:06
He is very rude and I'm so disappointed
Hello Peter, on Thursday the 27th of September 2018 we booked at beach intreat guesthouse we felt so welcomed the owner or whoever told us about his other place that is much better but there are renovations, when we got there the place was still under contractions we were not sure but at end we took it, only to find out no hot water,paint smell. When I called him he was so rude telling he wants no headaches and he hung up on me! His number is ********** 391
0
Replies (0)