He is very rude and I'm so disappointed

Hello Peter, on Thursday the 27th of September 2018 we booked at beach intreat guesthouse we felt so welcomed the owner or whoever told us about his other place that is much better but there are renovations, when we got there the place was still under contractions we were not sure but at end we took it, only to find out no hot water,paint smell. When I called him he was so rude telling he wants no headaches and he hung up on me! His number is ********** 391