GP
Gutter People
Unclaimed Business
GP
Gutter People
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Construction & Hardware
#3NPS Score
0Unlikely
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCM
Colin M
1 reviews | Active since Jan 2020
12 Sept 2024, 18:44
Quality Job - Thank you Gutter People
Hi I am happy with the service I have recieved from Julius and the team. The gutter team tackled a very steep roof and the result looks stunning. The price was fair and the team arrived on time and cleaned up nicely. The boss visited the site to see if the work had been carried out properly. Thank You Julius and the team.
Helpful (0)
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Colin M
1 reviews | Active since Jan 2020
12 Sept 2024, 18:44
Quality Job - Thank you Gutter People
Hi I am happy with the service I have recieved from Julius and the team. The gutter team tackled a very steep roof and the result looks stunning. The price was fair and the team arrived on time and cleaned up nicely. The boss visited the site to see if the work had been carried out properly. Thank You Julius and the team.
0
Replies (0)CD
Clark D
1 reviews | Active since Jan 2020
14 Jun 2019, 13:16
Stress free experience
Julius was pleasant to deal with from quote to job completion and went the extra mile on more than once occasion. Bheki and his team of installers were friendly, efficient and knowledgeable. They always left the site clean and tidy. I am very pleased with my experience with the Gutter People team.
Helpful (0)
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Clark D
1 reviews | Active since Jan 2020
14 Jun 2019, 13:16
Stress free experience
Julius was pleasant to deal with from quote to job completion and went the extra mile on more than once occasion. Bheki and his team of installers were friendly, efficient and knowledgeable. They always left the site clean and tidy. I am very pleased with my experience with the Gutter People team.
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Replies (0)wjwj
william jarrett william jarrett
1 reviews | Active since Jan 2020
20 Sept 2018, 07:23
good service
good service
Helpful (0)
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william jarrett william jarrett
1 reviews | Active since Jan 2020
20 Sept 2018, 07:23
good service
good service
0
Replies (0)JW
Jenny W
1 reviews | Active since Jan 2020
28 Nov 2017, 14:44
NON-EXISTENT SERVICE
I phoned the company on 14 November and spoke to Julius who offered to come and give me a quotation on 15 November but didn't turn up. I then phoned him again on 27 November and he couldn't give any explanation for his not having come through on 15 November but said he would come through the next day (28 November). When by 16h20 on 28 November, he hadn't come through, I phoned him again and was told that he hadn't come through as he had had an accident. No mention of this was made by the Receptionist of the company when she gave me his cell no. I have decided to look for someone else to come and do the job.
Helpful (0)
|Replies (0)JW
Jenny W
1 reviews | Active since Jan 2020
28 Nov 2017, 14:44
NON-EXISTENT SERVICE
I phoned the company on 14 November and spoke to Julius who offered to come and give me a quotation on 15 November but didn't turn up. I then phoned him again on 27 November and he couldn't give any explanation for his not having come through on 15 November but said he would come through the next day (28 November). When by 16h20 on 28 November, he hadn't come through, I phoned him again and was told that he hadn't come through as he had had an accident. No mention of this was made by the Receptionist of the company when she gave me his cell no. I have decided to look for someone else to come and do the job.
0
Replies (0)AC
Angelica C
1 reviews | Active since Jan 2020
6 May 2016, 16:58
Gutter people think they are professionals in their industry
I choose Gutter People to install gutters on our new house. A month later one of our corners started leaking. It took me 3 months to get a response from them. Then after calling Hennie "the big boss" more like an arrogant pig, we were then advised to install an extra down pipe but that didn't solve anything. And now the big excuse is that our slanted roof is the problem. Bottom line, after service is shockingly bad and the attitude is even worse. No professionalism in the way our situation has been handled.
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Angelica C
1 reviews | Active since Jan 2020
6 May 2016, 16:58
Gutter people think they are professionals in their industry
I choose Gutter People to install gutters on our new house. A month later one of our corners started leaking. It took me 3 months to get a response from them. Then after calling Hennie "the big boss" more like an arrogant pig, we were then advised to install an extra down pipe but that didn't solve anything. And now the big excuse is that our slanted roof is the problem. Bottom line, after service is shockingly bad and the attitude is even worse. No professionalism in the way our situation has been handled.
0
Replies (0)SL
Stefano L
1 reviews | Active since Jan 2020
10 Feb 2016, 19:29
GUTTER PEOPLE don't care about their clients
In Nov 2015 I commissioned GUTTER PEOPLE West Rand, to install gutters in my house. I ended up with wrong down-pipes and skew gutters that are not draining (they blame the house levels???). <br> I asked the Manager/owner (Julius Ball) to come and sort out the issues (even at additional costs). Since December last year they have been promising to come out and correct the problems. Every week I call Julius Ball to ask when they will come and sort this out - and every week he has some excuse on why he has not come out and cannot give me a date (unable to plan?). <br> The last time I spoke to him (8/2/2016) he was extremely rude and told me to \Find another company if I didn't want to wait\" - They don't want to acknowledge that this is a result of GUTTER PEOPLE 's bad workmanship and not my doing - they should fix the problems and stand by their guarantees and customer promises. <br> Now I see that there are many other unhappy GUTTER PEOPLE customers with the same issues - so it is obviously a company that doesn't care about their clients.<br> I just wanted simple gutters installed. I paid them in good faith. I do not need to be rudely insulted. <br> I CANNOT RECOMMEND GUTTER PEOPLE AND REGRET USING THEM."
Helpful (0)
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Stefano L
1 reviews | Active since Jan 2020
10 Feb 2016, 19:29
GUTTER PEOPLE don't care about their clients
In Nov 2015 I commissioned GUTTER PEOPLE West Rand, to install gutters in my house. I ended up with wrong down-pipes and skew gutters that are not draining (they blame the house levels???). <br> I asked the Manager/owner (Julius Ball) to come and sort out the issues (even at additional costs). Since December last year they have been promising to come out and correct the problems. Every week I call Julius Ball to ask when they will come and sort this out - and every week he has some excuse on why he has not come out and cannot give me a date (unable to plan?). <br> The last time I spoke to him (8/2/2016) he was extremely rude and told me to \Find another company if I didn't want to wait\" - They don't want to acknowledge that this is a result of GUTTER PEOPLE 's bad workmanship and not my doing - they should fix the problems and stand by their guarantees and customer promises. <br> Now I see that there are many other unhappy GUTTER PEOPLE customers with the same issues - so it is obviously a company that doesn't care about their clients.<br> I just wanted simple gutters installed. I paid them in good faith. I do not need to be rudely insulted. <br> I CANNOT RECOMMEND GUTTER PEOPLE AND REGRET USING THEM."
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Replies (0)KB
Keith B
1 reviews | Active since Jan 2020
13 Dec 2015, 06:01
Damage to rain tanks
When installing the gutters into my rain tanks the geniuses at Gutter People cut into my 5 water tanks to install the gutters. The water tanks cost is around R22000. When complaining to Ansa on numerous occasions the standard response is that she will investigate and call back. To date not once did Ansa actually respond. She uses this as a stalling tactic hoping you will just go away. The service received from GutterPeople is poor in general and Ansa is of no help what so ever.
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Keith B
1 reviews | Active since Jan 2020
13 Dec 2015, 06:01
Damage to rain tanks
When installing the gutters into my rain tanks the geniuses at Gutter People cut into my 5 water tanks to install the gutters. The water tanks cost is around R22000. When complaining to Ansa on numerous occasions the standard response is that she will investigate and call back. To date not once did Ansa actually respond. She uses this as a stalling tactic hoping you will just go away. The service received from GutterPeople is poor in general and Ansa is of no help what so ever.
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Replies (0)DV
Dawid V
1 reviews | Active since Jan 2020
19 May 2015, 01:34
Bad repairs, arrogant, terrible service
Gutter people came to my house, quoted to fix two gutters +-2meters and a roof leak for R4700.00. The one gutter is fixed, the other in a similar state than before. The roof leak is worse than before. I phoned 7 times to try and get somebody to come check with no success, they promise me I'm next on the list/somebody will phone me.... nothing has happened in more than 4 months.
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|Replies (0)DV
Dawid V
1 reviews | Active since Jan 2020
19 May 2015, 01:34
Bad repairs, arrogant, terrible service
Gutter people came to my house, quoted to fix two gutters +-2meters and a roof leak for R4700.00. The one gutter is fixed, the other in a similar state than before. The roof leak is worse than before. I phoned 7 times to try and get somebody to come check with no success, they promise me I'm next on the list/somebody will phone me.... nothing has happened in more than 4 months.
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Replies (0)